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Telephone access for AAC users

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Published on Dec 4, 2010

This video shows the integration of voice output computers with a FCC mandated telephone assistance service called Speech-to-Speech (STS). STS provides an operator trained to work with these devices and to understand people with significant speech disabilities. The operator assists the person with the speech disability to interact with others on the telephone. People using voice output computers, called AAC devices, often get hung up on without the assistance of such an operator.

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