 going live. I think we are live. Hello everyone. I am Sanjay Gupta. I welcome you on Sanjay Gupta Tech School. So we have one more bootcamp. So this bootcamp is basically based on Salesforce Omni Studio. So in this session, we will be having this bootcamp overview. So before starting session, I just want to wait a couple of minutes so that more folks can join and then we'll be starting the session. So meanwhile, those who have already joined, so welcome to them. And you can see I have Abhishek with me. So Abhishek will be delivering more content like he you can consider him as a primary instructor in this bootcamp. And I will be just chipping in and so we'll be helping him if help is needed, because he is already a certified Omni Studio developer. So he has more knowledge as compared to me. So we'll try to help him the way which I can. So just waiting for more folks to join and then we'll be starting. So meanwhile, welcome Abhishek on the platform. And I know like you delivered few sessions on deployment. So people already know you. So let's see how they take this Omni Studio bootcamp because I saw like people are very much excited to know about Omni Studio. So this we are doing for the community for their betterment so that they can learn things and upskill themselves or if they are fresher so they can have some jobs. Okay, so I think lots of folks have already joined. So maybe Abhishek, we can proceed to the next slide. So guys like this, I already show you whenever I start a new bootcamp. And like, I don't know whether it is coincidence or what me and whatever instructor whoever is invited on this platform, like till now, whoever delivered content, they only belongs to Japper, right? And I hope most of the folks already know like Japper is basically hub of Salesforce. It is also known as capital of Salesforce. So lots of resources are like available here. And they know different different technologies, different different clouds, different different products, those are like available in Salesforce. So me and Abhishek both are also from Japper India. So before starting the session, we just want to know, like, those who are live attending this session, so from which city, country, you are joining this bootcamp. And meanwhile, we are waiting for the for your responses. I just want to express my gratitude to all the viewers and subscribers, like you are following the content, you are liking the content, and you are like, becoming part of different bootcamps and you are upskilling your knowledge. So quickly, just share your location so that we know, like, from which location people are watching this bootcamp. So I will be just waiting for a couple of minutes. And then we will be giving a brief introduction. Okay, so I'm just waiting for your responses. If you share your responses, then only we are going to proceed. So just just let me know your location quickly. So yeah, so we have Swadhani from Houston, Texas. Hello, Swadhani. We have Sam from Hyderabad. Hello, Sam. And I can see, Mergam already asked one question, what area this only studio is used in Salesforce. So I hear this question and the intent of this overview session is like, we'll be sharing this insight with you why to learn only studio. So hello, Raju from Greater, Greater Nagpur, Mangram Mamta from Hyderabad, Subashini from Chicago, Chicago, Health, Health TV from Chennai, Tunch from, I think from US. Hello, Sudeep from Hyderabad. So I think from different locations, people are joining this bootcamp. And I know lots of people will be watching the recording as well. So this is just an overview session where we will be giving you some insight like what only studio is, why to learn only studio, what job opportunities are there, and what all certifications you can do after completion of this bootcamp, right? So moving on to the next slide. So first, I will give my introduction and then I will pass to Abhishek for his introduction. So my name is Sanjay Gupta, and I am running this Sanjay Gupta Tech School for the community. So doing different, different bootcamps, free of cost lives so that people can upskill themselves. And I worked in Salesforce, Traction, Aperio, these are the companies where I worked and gained some knowledge. And I have 16 plus years of experience, which is combination of teaching and IT industry, and helping students, freshers and professional to ram their career in Salesforce ecosystem. And you can see, I have done a few certifications which are listed below. So with this, I just pass it on to Abhishek. So Abhishek is waiting for his turn. So now you can introduce yourself. Yeah. So hi, everyone. I hope you all are doing well. So myself, Abhishek, and I am working as a Salesforce and Velocity developer. And I have overall of five plus years of experience in Salesforce ecosystem. And I'm a double star ranger on trailer and I have done a few certifications which includes Omni Studio developer and few Salesforce certifications, CPQ, CPQ specialist, service life consultant, PD1 and administrator. So that's that's all about me. So guys, you can see Abhishek is already Omni Studio developer certified. So he knows all the things he's already working on the projects. And he has used his Omni Studio skills on different, different industry clouds. So he will be sharing those experiences with you. So I'm lucky to have him on this platform for you. So you are also lucky, like you will be knowing all the things related to Omni Studio in this bootcamp with Abhishek. So thank you Abhishek for this. And moving on to the next slide. So for all the doubt discussion, you can join this telegram group, which is like already joined by more than 3000 folks who are learning Salesforce. So like for Omni Studio, I have not created any new telegram group. So I just want you to become part of that existing telegram group, because Omni Studio is just similar related to Salesforce. So that's why in this group, we'll be having all the discussions. So in the next slide, you will see all the social media handles. So you can just follow Sanjay Gupta Tech School on YouTube, LinkedIn, Instagram and Telegram. And the session tracker link is available in the video description, right? So if you want a timely reminders, notifications, so just follow any of the platform, whichever you frequently use. Okay. And in next slide, like I just want to request from you, like please share a review or feedback about the bootcamp because this whole bootcamp Abhishek will be running primarily. So I just want you to share reviews or feedback so that it will motivate him. And if there is any area to improve, so we will be surely improving on that area, right? So with this note moving forward, right? So this was all about ourselves, this platform. Now let's discuss the need of Omni Studio. So initial couple of slides I will be discussing and then I will pass this mic to Abhishek so that he can let you know about Omni Studio. So he will be deep diving with all the technical specifications. Those are available with Omni Studio. So before moving to that, we need to understand the customer expectation, right? So you might have heard like Salesforce, products are basically created to fulfill the need of customer, right? So they are saying customer 360 and Omni Studio is basically a tool to fulfill that requirement. And basically Omni Studio is targeting industry clouds, right? Now, before understanding Omni Studio or any industry cloud, we need to understand the current customer expectation, right? So the current customer expectation is like they want any time and anywhere access to their companies, right? So they want a tool or technology through which their company things can be accessed anytime or anywhere, right? Their products can be accessed anytime, anywhere. They want 24-7 online shopping or services, whatever they are providing to their customers, right? And everything from any device, it can be desktop, it can be laptop, it can be tab or it can be mobile phone, right? So these are current customer expectations that are available in the market, right? Now, moving on to the next slide, so after understanding these customer expectations now, we need to see what Salesforce provides to meet these expectations, right? So you might have heard about different, different clouds. Now, with this slide, you will be able to understand like different clouds we have categorized into two categories. So basically, Salesforce has a few clouds which are based on functionality, right? So you might have heard about sales cloud, service cloud, marketing cloud and commerce cloud, right? So these clouds are basically specific to functionality. They are not specific to any industry, right? Now, if we talk about industry specific clouds, so we have a variety of clouds available. Those are basically based on particular industry. So what Salesforce does, Salesforce basically built those industry clouds on top of functionality specific clouds, right? So those functionality specific things will be available and on top of that, you will be having industry specific things. So we have financial services cloud, we have health cloud, we have government cloud, manufacturing cloud, consumer goods cloud, we have communication, media and energy and utility, right? So these are basically industries and Salesforce is targeting each and every industry and these industries are having different, different requirements, right? So to meet those requirements, Salesforce built a common solution. So if we talk about health industry, so Salesforce built health cloud for them. And when Salesforce is sailing their health cloud to different, different health industries, so basis on their need, we just need to customize, right? And to customize that, we need certain tools, right? And to fulfill that requirement, we have a tool with us that is Omni Studio. So with next slide, I just want to say hello to Omni Studio, right? So we have customer expectations, we have Salesforce products. And if we combine them, we have a tool that is known as Omni Studio that will be fulfilling customer expectations. And this tool is basically provided by Salesforce. So now I pass or you can say I want to hand over this to Abhishek so that he can deep dive and explain what actually Omni Studio is. And he will be telling you the different layers of Omni Studio that you need to use. And he will be relating Omni Studio with particular industry cloud. And as as someone asked in the beginning, like, what is the benefit of learning Omni Studio? So he will be discussing about like job opportunities, those are available if you learn Omni Studio. So over to you Abhishek, please, like, explain whatever knowledge you have about Omni Studio. Yeah, so chat from there. So thank you for giving me this opportunity. So I would like to start with one question in the comments, which which is Konal has been asked. So can we learn it Omni Studio without the apex knowledge, right? So that's that's the beauty of Omni Studio. You don't need to you don't need to learn apex how to do coding in the apex with the help of Omni Studio components, you can you can do a lot of development and business requirement builds. So yeah, that is true. Now, let's go to the next slide and we will understand what what is what exactly is Omni Studio is, right? So basically when when we are working when we are working with Salesforce components, right, like apex, SOQL, DMLs. So for that, we need to write some code or some some we need to write some programming language so that we can do some business requirement fulfillment. But with the Omni Studio, you don't you don't need to write any sort of code, it just a drag and drop configuration capabilities. So let's say if you want to get some data from the database, right? So you don't need to write the SOQL, you can with the with the help of Omni Studio components with the drag and drop functionalities configurations, you can retrieve the data from the database, right? So this is the this is the major benefit of using the Omni Studio. They have they have given the solutions from the from the UI perspective. So with the help of with the help of drag and drop functionalities, you can do a lot of things that that that we we can do with the help of apex and SOQL. So that's the beauty of Omni Studio. And Omni Studio also has given us a brand experience specific to their industry, right? So basically, prior to Omni Studio, this was this was called as Velocity Platform Essentials, right? So, so Velocity as a company built their tool on the Salesforce platform. They haven't used any sort of any other functionalities to build build this product, they have built this product on the Salesforce platform only. So like when when we are working with Salesforce, we should learn about all the we should learn about apex classes, SOQLs, DMLs, or components, lightning web components, right? So I mean, like what I'm trying to say is whenever we are working on a requirement or the business requirement, there are there are three things that are needed, right? First one is the UI layer and second one is the service layer, which includes like writing your apex class and third is the backend layer, which is your database, right? So if if I want to relate the Salesforce components with this these three layers, so I can say that all the components we have components, visual force pages, LWC components, those those are those can be combined into the UI layer, right? And if I if I say about the apex classes that can be combined into the service layer, which which runs some business logic. And if I talk about backend layer that can be called as SOQL or DMLs, because those are the things which performs which performs or which manipulates or retrieves the data from the database. So similar to Salesforce, in Omni studio also, we have three we use several components, which includes these three layers. So in the next slide, we will be talking about those layers. And one more benefit of using Omni studio is we can we can deploy an update across multiple devices and channels, right? So when when we are working with Omni studio, let's say I have created some UI component. So with the help of Omni studio, you don't need to you don't need to write some logic to support it on the phone, as well as on the laptop or desktop. These all will be supported on the on each and every device. Right. And as I have mentioned, this is a drag and drop configuration tool. So it increases the user user productivity productivity as well as well as so whenever let's say I am I am I am a developer and I want to build something I can build some sort of business requirements in less time compared to when I work with apex classes on all the Salesforce components. So it increases the user productivity as well as the developer product productivity as well to develop some business requirements. And it enables greater sales sufficiency for customers. So this Omni studio or velocity, we can say because prior to Omni studio, it was called as velocity platform essentials. So this velocity supports so many so many industries. So like if I talk about Salesforce, there are there is an industry called marketing cloud. But there are so many industries that have been not touched yet with touch with with from the Salesforce, but velocity have given some prebuilt solution around them, like financial cloud, then we have we have insurance cloud, then we have telecommunication cloud, then we have industry CPU, right. So velocity have given us so many prebuilt solution around these industries. So it it it enables our customers to create their product or their software on the Salesforce platform. Right. And with the help of Omni studio, we can we can integrate our system Salesforce system with some external external external systems as well with the help of again integration. So Omni studio supports integration as well. So moving on to the next slide. So yeah, this was the thing that I was talking about. Yeah, sorry to interrupt Abhishek just want to share one thing. Like people are asking lots of questions. And it is it is very good if you are asking question. But all the questions will be answered after the session, right? So you just need to wait for the end of the session. And at the end, we'll be picking each and every question and Abhishek and me will be answering all your questions. And I can see people are asking very good questions. Right. So keep on asking questions. And if it is not answered, so just wait for the end of the session. And then we'll be answering all the questions. Okay, go ahead Abhishek. So this is this is what I was talking about. So whenever we are working in Salesforce environment, right? We again, I'm going to talk about the layers. So we have one digital experience, then we have service management, then we have a developer experience. So what digital experience includes all the all the UI part, which you are seeing, which you are able to see on the browser, those all the things are included in digital experience. So if I talk about Salesforce terms, I can say my VF pages, my or our components, my flow builder that we have and lightning web components, these all things are included into that digital experience. Right. So like Salesforce has, for example, one of the digital experience tool is a lightning web component. So Omni Studio also has two components, which includes flex cards and Omni script. Right. So what's the difference between them? I'm going to tell you in a very brief. So whenever you want to show some data on the UI, we will be using the flex cards. And whenever we want to make some guided flow, like in the, like in the flow builder of the Salesforce, we can, we can have multiple screens, right? We can create screen flows. So similar, similar to that, we can create guided flows in the Omni scripts. And if I want to show some data, then I can use the flex card. So we can say that in LWC, if I talk about LWC, where we are just showing the data. So the replacement of the LWC in the Omni Studio is flex card. And whenever we are working with the flow builders, so replacement of flow builders can be the Omni script in Omni Studio. So these are the things. And then if I talk about service management, right? So in the service management, we'll again go back to the Salesforce component. So in the Salesforce components, in the service management, we use two things. First is Apex classes. And second is SOQL and DML statements. So what do I mean with, what do I mean by service management? The components which includes communication with the backend, right? So when we are working with Salesforce in the Salesforce for getting some data from the database, we use SQL and to commit or some data, to update some data to the database, we use DML operations. And where we write all those, all those SQLs and DMLs in the Apex class, right? So, so I mean, so, so the replacement, the replacement of those two components in the Omni Studio is integration procedure and the data raptors, right? So in integration procedure, what we can do is, so it can be, integration procedure can be a replacement of Apex class. So in Apex class, what we usually do is we just get some data from database. And we do, we do some business logic around it. So let's say, I want to fetch all the accounts information. And wherever, wherever account, wherever account active is equals to yes, I want to make it, I want to make it as no. So we, we just get all the account records with the help of SQL, then we just write a for loop. And in that for loop, we are, we are updating the feed with active is equals to no. So that this process is called as building some functionality. So those kind of things where you are writing the business logic or building a functionality, those kind of things you can do in the integration procedure, right? And when you are retrieving your accounts record in the, in the, in your Apex class, you are writing the SQL queries. So the replacement of SQL queries can be the data adapters. Right. So let's, so for meeting this requirement, what we will be doing is in the, we will create it's one integration procedure, then we will be using a data from that, we will be getting all the accounts records. And in the integration procedure, we will change the active from yes to no. And then again with the help of data, we're going to save the, save all the records to the database. So for retrieving and saving the data to the database, we will be using data adapters. And to create some business logic, we will be using the integration procedures, right? So Abhishek one question here, do we need to write some code or it will be like just point and click? No. So yeah, in, in integration procedure, again, it's just a drag and drop functionality. You don't need to write any, any sort of logic when you are working with the Omni Studio. Right. So we can say like Omni Studio is basically a local development tool, right? Yeah, 100%. Yes. Good. And one more question, like if, if someone doesn't know about Flow Builder, LWC and Apex, so like they, if they have basic knowledge and they have not worked so much, still they can pick up the pace in Omni Studio, right? Yeah, 100%. Because so you, if you are having just basic knowledge of all those things, Apex, LWC is, how Salesforce platform works, then you don't need to learn any sort of Apex and LWC or Apex, you can work with the Omni Studio. You just need to have some basic knowledge how Salesforce works. Right. So yeah, that's the thing. And if I go on to the next layer, which is developer experience, so whenever we are working in Salesforce, so again, we create, we build our functionalities in the sandbox environment, right? So after our development has been done, we deploy all our changes to upper environments, which can be your QA environment, your SIT environment or your production environment, right? So that sort of functionality also Omni Studio gives us or that sort of tool, Omni Studio is giving us to deploy our Omni Studio components, which is flex card, Omni script, data reactors, integration procedures from one sandbox to another environment or one from one environment to another environment. So Velocity has given us the IDX built-in and IDX workbench. So with the help of these two tools, so we can deploy our changes from one environment to another environment. So if I give the example of Salesforce, so with the help of workbench, with the help of VS code, right, with the help of Copado, with the help of Antmigration tool, we can deploy our changes from one environment to another environment. So for deploying the Omni Studio components, we will be using these tools, which will be IDX build tool and IDX workbench. So this is your developer experience, so that your migration will be easy when you are working in a multi-tenant environment, right? Yeah, so I just have one more doubt, and maybe other folks are also having, if not, then I think it will be interesting. So this data adapter integration procedure, Omni script and flex card, if we create, so for example, if I created a data adapter and I have two integration procedures, so can I use one data adapter into those two integration procedures? Yeah, so I mean, it's kind of the same thing. So let's say you have created two Apex classes, and in those two Apex classes, you want to fetch some data from the account recorder, account object, right? So what we do, we use the same query in both of the Apex classes, right? So when you are creating the data adapter for fetching your account records, so that data adapter can be used in your both of the integration procedures. So you don't need to create another data adapter for your second integration procedure. I mean, that's the beauty. I mean, your one data adapter can be called from multiple integration procedures. Right, so it means we can say like these are reusable components. Yeah, yeah, everything is reusable. So I mean, whenever you are working on some business requirement, right? So what we usually do is we create some Omni scripts or flex cards to build some UI. And from Omni scripts and flex card, we call the integration procedures. Right? So let's say I'm using one Omni script, which is my guided flow. And like we add, let's say text element, we add date element, we add number element in the flow builder. The same way we can add in the Omni scripts as well. And from the Omni scripts, for doing some logic around those data, we can pass it to integration procedures. Okay. And from the integration procedures, if you want to save those data to your database, then you can use the data adapter inside your integration procedure. So hierarchy will be is like, you will be creating your Omni script. And in under that Omni script, you will be creating your IP, which is integration procedure for doing some business logic. And from that IP, you will calling your data adapter to save the data to your database. Right. And if we compare this with a screen flow, like in screen flow, also, we can do all the things. But if let me know if I'm correct. So in screen flow, we also create like screens where we can interact with the user. We implement business logic, we we fat some data, like we have data elements like get data, get records, update records, create records, right? So those things we can do in Omni Studio as well. But what what I think in in flow, like if you have created a screen flow where you have used all those elements, so in that flow builder, you cannot reuse the elements which you have created in one flow into another, right? We have we have sub flow feature, but one element that we have created in screen flow, we cannot use that element into another flow, right? So that reusability is available here. And that is the beauty of this Omni Studio, I guess. Yeah. And so I mean, I agree with you, Sanjay, 100%. There is one more benefit of using Omni Studio. If I compare it to compare it with the flow builder. So that can be when you are creating the flows, right? You cannot use it everywhere. Right. You can you can use it only on the, let's say, record detail page or you can use it on the community one, right? But the another beauty of Omni Studio is whenever you are creating a Omni script or the flex card, right? In the Salesforce system, this this is getting created as a lightning web component. Right. And when you are working with lightning web component, you can use it whether it is app page, whether it is record page, whether it is it is homepage, or whether it is any community page, right? So without writing a line, a line of code, you are creating a lightning web component with the help of Omni Studio. So that's the that's the thing that Omni Studio provides. Yeah, perfect. So I think this is great explanation. And I think we covered lots of things that people should know, because these are some interview questions that are being asked regarding Omni Studio. So maybe like we can proceed to next slide because this is just an overview session. And guys, these things we'll be covering in detail. So in day one session, we'll be covering all the layers in detail, right? So we'll show you how flex card look like how Omni script look like, how integration procedure can be integrated with other things, and how like data adapter looks like what features are available, what kind of data adapters you can create. And same thing about build tool and workbench for developer experience, right? So we will be deep diving from day one onwards. Okay, so we can move to next slide. Yeah. So, yeah, so Abhishek now is going to relate Omni Studio that is a tool with insurance cloud. So insurance cloud, how insurance cloud can utilize Omni Studio to deliver solutions to the customer requirements. Yep. So, so as we discussed, Omni Studio or Velocity has given us so many prebuilt solutions for industries like insurance cloud, and telecommunication, energy and utilities, financial cloud, industry, CPQ, and so on. So the clouds which has not been touched by the Salesforce, Velocity came with the idea which where they developed all the Omni Studio tools by which you will be doing your business logic requirement fulfilment. And on top of it, they have created some prebuilt solutions, right? So if I talk about Omni Studio with insurance cloud, right? So whenever we talk about insurance cloud, we generally think of like, if I'm going with the health insurance, right? So in health insurance, let's say I want to get myself a health insurance. So what I'll be doing is I'll be providing all my details like what is my name, age, where do I live, if I have any spouse, if I have any children's, if I have any sort of disease. So these kind of things I'll be providing in the health insurance domain, right? So whenever you are going for a going to going for a health insurance, so these are the things that an agent will ask you, right? So give me these details. So for getting those details, if Velocity has not been provided as the prebuilt solution, right? So we have to create all the UI to collect these informations, right? So whenever I'm giving these informations to the agent, then they suggest us some plans, right? Like if you go with this plan, these are the things that those things will be covered in your insurance. So let's say they have suggested me a plan where my dental, vision and medical, right? These three parts has been covered. So according to my age, like let's say if I'm a 25 years old person, then my premium will come a bit less. But at the same time, if you're going with the 45 years of age, then your premium will be a bit higher when you're buying insurance plan, health insurance plan. So build all these things if Velocity haven't provided all the prebuilt solutions, right? Then we have to do it ourselves. But what Velocity did, they just launched those four components, which is Omniscript, Flexcard, Integration Procedure and Data Reptiles. And top of it, they have created a prebuilt solution for the health insurance. So they have given us an Omniscript, which has been already created by them, where you will be entering all your information, like again, I said name, age, gender, if you have any spouse, how many children you have, if you have any disease. So you will be entering all those, all those information. And the way agent will suggest you some plans, Velocity templates will also suggest you some plans. Like if you go with this plan, you will be paying this amount of premium, right? And you can select any plans from the available plans. And after that, for you, a quote has been, a quote will be created, right? So when you have decided to take a plan from agent, they will be providing you a quote, right? And when you signed that quote or agreement, then for you, a contract has been created. So you will be getting your insurance certification, right? So that the same way, Velocity also have been velocity, Velocity or Omnisstudio has given us, given us the prebuilt solutions, where you will be entering all your data, then you're on your screen, some plans will be suggested. And after that, a quote will be created or a certificate will be created. And after that, your contract will get started. So let's say if you have purchased a health insurance for one year, so that contract will be for the one year. So in the similar way, Omnisstudio or Velocity has given us the prebuilt solutions, right? So this is your prebuilt solution. Now let's say if I'm going for his health insurance with X company, they will be having a different business logic to calculate the premium. And if I'm going with the Y company for getting the premium, they will be having a different business logic to calculate the premium, right? So whatever solution Velocity has given us, right? On top of it, we can customize that solution according to the client, so that we don't have to build the solution from the very scratch. You can use the prebuilt solutions and you can do some customizations according to your client and you can just build a software for the insurance club. Perfect. So this is a great insight. So this is a brief explanation and going forward when we will be explaining you how exactly you can create some solution using Omnisstudio. So whatever Abhishek explained right now. So these things you can create with the help of Omnisstudio practically, right? And I can see a few folks are asking like how we can practice Omnisstudio. So in day one session, we will tell you like from where you can create your org, which will be having Omnisstudio application installed. So like all the sessions will be having theoretical content as well as practical demonstrations and we'll be creating one exercise sheet as well so that day wise, whatever we are discussing, you can practice at your own as well because Omnisstudio is totally practical thing, right? So those who have already done Flow Builder, LWC and Apex, they can understand without practice you won't be able to understand those things. So same goes with Omnisstudio. So moving forward, so now like we can we can discuss job opportunities with Omnisstudio. So if you have Omnisstudio as a skill set, so how it will make a difference in your resume, like why you will be given a preference. So one thing that I want to say like if you are trying to join a company where projects are coming related to industry cloud, so I think Omnisstudio will be required for that purpose, right Abhishek? Yeah, correct. So if you can if you can add something so that it will be benefited audience? Yeah, definitely. So in these days, what is happening is, I mean all the industries, right? The industries which we have talked about like telecommunication, media and energy and utilities, insurance cloud, financial cloud, industry, CPQ, right? So all those industries are coming towards Salesforce to build their solution on the Salesforce platform, right? So Salesforce have not given us the pre-built solutions for that. That's why they have collaborated with Velocity and Velocity have been acquired by Salesforce. So now they have the pre-built solutions for those industries, but originally those solutions were created by the Velocity, right? So let's say I own a, I am running a insurance company, right? General insurance. So my company provides car insurance, bike insurance, let's say your mobile gadget, gadget insurance, all these things, right? So I want to, I want to develop my, or I want to create my software on the Salesforce platform to provide all the insurances. So Velocity already given us a pre-built solutions around that. So for me, I can go to Salesforce consulting companies, I can give my requirements and they can use the Velocity provided solutions and they can do some customizations here and there and they can create a software for me, right? So in these days, so many companies are going towards Velocity pre-built solutions. So if you are having a skill set of Omni studio, right? So just you can just think about yourself. I mean, you will be a primary resource for the consulting companies because there are so many, so many automation is going on around these industries that we have talked about, right? So you will be having a skill set which is in demand right now. Exactly. Okay. So yeah, like now you might be thinking like if we complete this bootcamp or attend all the sessions, do all the practice. So what all certifications we can target. So after completion of this bootcamp, like you can target two certifications that is Omni studio developer and Omni studio consultant, right? So we'll be covering this bootcamp in such a way so that you can target any of the certification, right? So with this note, like now we just want to share a session tracker with you, right? So session tracker link is available in the description of this video and Abhishek is going to show you that as well. So today we are having bootcamp overview session. So we just gave you some insight about Omni studio and as I promised, like things are happening, things are moving and day by day, week by week, you will be having all the session covered. So next week, we'll be having two sessions where we'll deep dive into Omni studio layers and we'll tell you how we can set up org. Then we have data raptor sessions, IP sessions, flex card Omni script. And then we'll be doing a complete project implementation as well. Right? So if you don't have this skill set, and if you are, if you are an experienced professional, then it will be your skill enhancement, right? You will be skilled up and your CV will be reflecting those skill sets. So automatically when you will be switching your job or you will be applying for change. So that Omni studio skill set will improve your CV and it will be like giving you cutting edge so that you can represent yourself different from other candidates, right? And if you're a fresher and struggling for job. So for you as well, like Omni studio will be a cutting edge because nowadays what is happening, people are only focusing on admin and development, right? But things are changed. Now hiring pattern is changed and companies are asking for some cloud specific specialization and Omni studio is part of that, right? So if you have admin development, Omni studio knowledge, so you will be different from other freshers and basis on that skill set. You can just ask interview like I know this skill set. So I can work on functionality specific clouds as well as I can work on industry specific clouds, right? So this bootcamp session tracker is with you in the description. And soon I will be creating an exercise sheet so that day by day whenever we complete the session, you can do some practice as well. Okay. So with this note, if we go back to the slide, let's see if we have any other slide left. Okay. So this is it for this overview session. So please give some reviews or feedback. And now I'm going to share my screen so that I can show you the chat and we can answer your questions. Just a second. Okay. Yes. Now screen is shared and yep. So this is the chat. Abhishek, we need to take each and every question so that we can answer those. And I think this Mangram, Margam, Mamta's question is already answered. In what area this Omni studio is used in Salesforce, right? So it is specific to industry clouds. So Kunal is asking it is already answered. Thank you, Jyoti for appreciating. Then we have also explained commerce cloud. Yeah, we'll try to have that as well. Can we learn it without Apex knowledge or first we need to If you have Apex knowledge, it will be good. You will be able to relate the things. Is community experience cloud functional? Yes. Yeah. CPQ marketing cloud. I'm searching for the folks. If I found something, surely we'll be having the bootcamp. So Fezzan prerequisite are like, I hope, like if you have followed my admin development bootcamp, so you have gone through all the admin related stuff like flow builder and in development, you might have gone through Apex and LWC. So if you have done those things, so you are already done the prerequisite. If not, then anyhow, you just need to go through with those skills. So basic knowledge you should have. Otherwise, it will be difficult for you to pick up the things, right? But we'll try to explain in keeping this mind like if you don't know much about Apex, LWC, then also you will be able to understand. So Abhishek, there is one question. Omni studio is just configuration and there is not customization. So it's not like that. I mean, primarily we just do the configuration. So whenever you are working with Salesforce, also you just first you try to complete that business requirement requirement with the configuration, right? But with the help of Omni studio, we can do some sort of customization as well. I mean, like, if you want to call some Apex class, you can do that with the help of Omni studio component. So those things we will be covering in detail in coming sessions. Okay, when I was asking, there are separate jobs for Omni studio or with admins or developer. So yes, separate jobs are there and like clubbed with admin and development. So it depends on the company right as per the requirement. So but if you have Omni studio knowledge, so you will be like, you will be separate out with other developers because Omni studio is the latest thing that is available in the market. This is the good question. Arshad is Omni studio and velocity same. So I think Abhishek, we need to reiterate this question. I know you already answered, but it is a common question. So if you can, so yeah, I mean, so before Omni studio, there was a company called Velocity, right? So velocity came came up with the idea to build some solutions around the industries that that Salesforce haven't given us the prebuilt solutions, right? So for creating those industries, first they just created the velocity platform essential tools like IP data after Omni script and flex cards, right? To build those industries specific solutions, they have built some components or tools first. So before Omni studio, these tools were called as velocity platform essential vpe, right? And after the acquisition of Velocity and Salesforce, that velocity platform essential converted into the Omni studio. So the previous term was previous term was vpe and the new term when the Salesforce acquisition happened, the new term has been called as Omni studio, right? So like earlier it was known as velocity, now it is Omni studio, right? So like still if you search for the job, so like companies are searching for velocity developer because that name is still available there. But if you see Omni studio developer, then both are kind of same. When I was asking, can we use Omni studio in any Salesforce cloud or in any particular cloud? So I think industry cloud is the solution or answer to this. And if you go here, just open Salesforce.com and here you will find all the industries, right, for which Salesforce is providing solution. And I think Abhishek for all these we can use Omni studio, right? Yeah, I mean, so these days what Salesforce is doing is they are just giving you a different kind of org when you want your Omni studio into your Salesforce environment, right? So what you can do is with the help of those Omni studio, not just the industries that velocity targets, but if you want to build some custom logic, which is not related to any sort of industry, with the help of Omni studio, you can build those solutions as well. Right. So which developments kill mandatory in Omni studio? So Akshay, this is already answered like flow, Apex and LWC and SOQL, DML. Shubhashini is asking is Omni studio paid one. So org is free, like you just need to have that application installed. Narayan, the coding is not required. It is a local development tool. But if needed, we can integrate Apex, right? Yeah. Mumtah is asking so to learn Omni studio, we need the knowledge of velocity. No, I think this question is already answered. So I'm just skipping this. Yeah, so Sudha only studio is basically an application. So Omni means multiple, right? Studio like where you can do some implementation. Okay, so this is an application where you will be creating data after IP flex card and Omni scripts. So if you join day one session, then you're all doubts will be clear. So so that is asking confining the service cloud. How does Omni studio work? So I think when you will be attending a regular session, you will get to know this more. Akshay, how to study in exactly Omni studio. So that's why this bootcamp is. So we are going to tell you how to study it. So Shubhashini is asking good question is Omni studio linked with CPQ? No, so I mean, when you install the industry CPQ package into your Salesforce, all right. So just think just think as if Omni studio is something different, and all the industries clouds are something different. But those those are the things which have been developed by the velocity come. So let's say if you want to if you want to work on the industry CPQ, you will be installing a managed package managed package of velocity, which is called as industry CPQ. And the Omni studio tools can work with the industry CPQ tools. Now let's say if you want to install insurance cloud, you will be installing the insurance cloud package into your Salesforce on and with the help of Omni studio conference, you can build some functionalities. It's something like that. Okay, so Shantanu asked very good question, like, what, where is the advantage of Omni studio? It seems all the cases we can use apex vf lwc where Omni studio can be used. Then he says why someone should use this product where this one comes with licensing and cost. So I mean, I think that this this is the question that also we have answered. So let's say, if, if, if I am an administrator, Salesforce administrator, and if I want to, I want to move into the development domain now, right? And I don't know how to work with apex. I don't know how to work with a sequence. I just have basic idea, like what these things does or do, right? So with the help of Omni studio tools, what you can do is you can build your solutions, build your solutions without learning any sort of coding. So this is the perspective of a developer. Now, if I talk about the customer who is who is paying the license cost, right? So why they can use it? Because if you want to, if you want to use the prebuilt solutions for the specific industries, right, you have to install Omni studio. One reason is this second reason is this if when you're using the Omni studio, if a business requirement is taking one month to one month to get get it developed with the help of apex and vf and lwc, with the help of Omni studio, it will take just 10 days or you can say one week. Yeah, so here, here we will say that course. Yeah, here we can say like Omni studio is basically local development tool. So development is faster as compared to apex vf and lwc. Right. So that's why it is popular. So Jyoti is asking what will be the duration of the class from day two. So it will be like one hour. So in one hour, like 40 minutes, we'll be doing some discussion and demonstration, then you can ask questions. So we'll be answering those. So Navin is asking, does every company use Omni studio which provides Salesforce solution? So if it is specific to industry cloud, then yes. So Nikhil is asking, does we need velocity knowledge for Omni studio or not? These are the same things. So I think we already answered. So yeah, so Subhashini is appreciating you Abhishek, beautiful explanation for insurance cloud. Yeah, so like telecom industry, he will be covering in upcoming sessions. So like we just want to keep this overview session light. So in upcoming sessions, we'll be covering things in detail. How is this different from Salesforce industries like so basically Omni studio is a tool and like these are clouds. So clouds are having specific to particular industry, they have a prebuilt solution for that particular industry. And Omni studio is a tool which basically used to build some more solutions, specific to particular requirement. So you can you can relate it with like flow builder flow builder is a product with Salesforce development. It is a tool which is available with your sales cloud service cloud. So similarly Omni studio is available with industry clouds. So if we learn Omni studio specific to one cloud example insurance, then how comfortable we can be with other Omni studio specific industries like finance or healthcare. So I think very, very, very well familiar you will be. So you just need to understand the particular cloud because Omni studio you already worked with particular cloud. So when you move to any other cloud, you just need to understand that cloud Omni studio functionality will be same. So how to find a job as fresh in Omni studio or we need experience for this, like as a fresher, whatever knowledge you have, it would be good if you can showcase right because as a fresher, you won't be able to showcase any experience. So if there are two candidates, one is having admin and development knowledge and like you are having admin development plus Omni studio knowledge. So automatically your CV will look like heavy, right? So that's why because it is like two months tool. So we'll be doing 14 to 16 sessions and like daily if you attend one hour and if you do one to practice other than those sessions. So like within two months, you will be able to add this this skill set in your CV, right? And we'll be covering a project as well. So you can showcase that as well, like you have practiced. So it will give you a cutting as from other candidates. Okay, so when I thanks for letting me know, I will update dates in the session tracker. Actually, like I just created it by copy pasting. So maybe I just left some dates same. So Manjun is asking for telecom business. Do we go with Omni studio? Abhishek? Yes. Yeah, I mean, it's it's it's kind of like if you if you want to go with some prebuilt solution, then you have to go with the Omni studio. Okay, so God of velocity is part of Omni studio. This question is already answered. So you just need to watch the stream again. So in the beginning and in the middle twice, Abhishek answered this question. Yes, we can use Omni studio in free developer edition. So we'll let you know in day one session how you can get that. Yes, sort of we will be doing end to end project implementation at the end of this boot camp. Okay, so I think we answered all the questions Abhishek. So we are getting good response. And I think lots of people joined this boot camp live. And I'm sure lots of folks will be watching the recording as well. So I can see like more than 480 views are there and currently 55 are live. So this this this is a great response. And I thank everybody, those who joined live and those who are watching the recording. Thank you to you as well. And special thanks to Abhishek for sharing your knowledge with the community because this is a good karma, I think, because whatever you are doing for the community, it will definitely come back to you in good ways. So keep up the good work and thank you for whatever you are doing. Appreciate your efforts. Thank you so much again for giving this opportunity and yeah, I mean, it's always good to share knowledge which you have. So yeah. Yep. So thank you everybody once again. So I already shared session tracker with you. If you don't have that session tracker handy, so just go to the description of the stream. You will have the session tracker link and just follow the boot camp so that you can upgrade your CV. Okay, with this note, we take your leave. Thank you so much. See you next week with the day one session. Bye, everyone.