 Hi. So, do you need a clicker? So, here's the clicker. Point it at the laptop. Point it at the laptop. Okay. Just here, right? Yeah. All right. Good evening, everyone. Hello. My name is Evia. And today I'm just going to share a very short presentation about Hajj. Actually, we also have a little booth there if some of you have not noticed. So, if you want a real experience or you want to talk to some of our friends, please do. I think you're going to hang around until we finish this session. Okay. So, it's Hajj. And what are we? We started as a social experiment in October 2014. And interestingly, and I guess by no coincidence with DBS, which is what we're saying now, right? It's not in space. Of course it's at their head office. So, the idea was to create a social movement that brings the world of hearing and the deaf together using tea and silence. And in that, we really hope to achieve a few things. So, there are two key missions for us, social missions that is. And the first one is we want to somehow disrupt this dizzying, unabating place of life that we are all living that I personally care a lot about because I feel that that's taking us further and further away from ourselves and sometimes also away from what truly matters. And so, it's to support all the best to take that course, to connect with ourselves and to connect with what's truly important. Also, coming from the corporate sector for most part of my life, all my life actually until three years ago, I understand how tough it is. And I was really worried when somebody said that a study says that 80% of psychological conditions we have here in Singapore, the root cause is workplace stress. So, that's why we wanted a social experiment to start with bringing harsh. So, harsh is silent tea but we don't have a permanent space. We are roving tea but that's why we roved it today to this space. And we go to each of the workplaces, whether they be a corporate space or a ministry or any organization. The idea is to bring a different form of employee wellness to the workplace. So, this is the first social mission to mental wellness essentially. Mental wellness, mindfulness, particularly in the workplace, but in a very normal, different sort of way. The second mission is actually for our deaf friends. I feel that inclusion, true inclusion anyway is still somewhat abusive in our society. We are doing so much better. And I'm probably a lot older than a lot of you here. So, I can tell you that what we have now is so much better. We are making real efforts in that on the front. But it's still somewhat abusive because I think our understanding of differently able people has a lot to do with intellectuals still because we're still not really bringing people together of different abilities. Particularly on the job front, a lot of employees are not really designing jobs with differently able people in mind. And so, in that, we're still forcing differently able people to do the jobs that so-called mainstream folks do. And so, I think that takes away the opportunity for them to realize their potential. And maybe along the way also some part of the community. And so, what Hajj is trying to do with creating an entirely silent experience. We actually designed it from a human-centered approach with the deaf and the core of the service experience. And so, the entire experience is silent. And therefore, in a world where no spoken words are needed, you want to challenge the notion of disability because if there are no spoken words needed, where is there disability? And who's the disabled one? But along with that, they are the ones who guide you through the entire journey of Hajj, which is what I'm going to go into. So, this is some of what we hope to do. The silence, the awareness, the mindfulness that you get, the reflection, but also very much experiential inclusion where Hajj is concerned. Okay. So, what is the Hajj experience? It's a carefully crafted, full-zone experience. The zones are not necessarily physical. They are more experience zones. First one is what we call the intention zones. Immediately, when you step into the Hajj experience, the first thing you do is you learn to sign from the depth of your friends. So, you get to learn. And this is to get you to, well, step into your world immediately. So, more importantly, it's for you to completely go silent. And it's hard if I say, you just keep quiet. But if you are actually, because you are finding it really strange, especially since we do this at the workplace. But if you come in and then we have this really smiley, happy, depth here is there, as we call them, to actually teach you a few phrases as well as a few signs, you almost get into that space of silence quite easily, but also with a lot of curiosity and a lot of novelty. We actually get you to learn four phrases, simple phrases like, thank you, simple but very thought-provoking. So, thank you. I'm sorry. Please forgive me and I love you. You get to learn that. Start off. And then, after which, well, you select a T and so on and so forth. And a lot of what we do, and I'm speaking to all of you who are obviously very interested in technology, and you will realize that hash is very, very no-tag. Right? Because we're actually trying to do something a little bit different, but mostly because we want to bring them back connected with ourselves. I am not saying technology is bad but I am saying that we hope to provide a little bit of a break and pause. So, it really would kind of be difficult for us to bring in tablet for you to order the tea. And also, I always feel a little bit strange that you kind of just point instead of learning how to interact with the dev. And so, what we do is that we actually, first of all, the teas are all named after moods. So, we call them tea moods. You don't order Jasmine or green tea. You order a tea that's called Freshly Tranquil. Oh, undoubtedly quirky. Right? But clearly, that's the tea that says, especially angry. Freshly Tranquil was actually a very popular one but we first did it in BDS. It was a p-line from this very busy bankers. We missed that bit of tranquility. And so, the way they choose it is that actually we have each tea mood symbolized by a symbol of nature. So, Freshly Tranquil, in front of Freshly Tranquil, you have lots of leaves. Real leaves, huh? Not fake. Real leaves that we picked from the garden. It's washed up, so don't worry. And truly intimate would be flower petals. And the idea here again is to bring a part of nature into the corporate space that's clearly not, you know, as inspiring. This day is getting a bit better. So the idea there is to make it really multi-sensorial as well. Then you get into surrendering your phone, which is a big deal, obviously, and many people negotiate with us to say if they can kick it or not. Then we get into demonstrating a tea ritual to you. Right? So that's Joina, who's demonstrating a tea ritual. I think it could likely be ready to be a tea ritual. So after the demonstration, the participants would then do their own tea ritual in silence on their own when the tea has been served. So the way we know how to serve the tea is by the nature symbol that you have picked. If you have a stone next to you, we know you've picked electrically robust. If you have a leaf, then it will give you Freshly Tranquil, for example. That's kind of the second part of the experience. After that, usually they take their time in this space, as you can see, and then they could get into expression zone. After that, they would start doing tea art with tea. So we have the tea as a thing, we use the fingers to start doing tea art. Also still in silence. And this is after the experience and then there's a lot of hugging going on. Gotwa is actually here today. The one in green. Okay, so tea art and also they would also write a note which we call hush on for them to pass on to future hushes. The idea here is that we want to encourage that strangers can write notes of inspiration, encouragement and love to strangers. And we become the messenger, like a message in a bottle. This is the sharing. Alright, this is the last part. After they finish doing the experience in silence, complete silence, they come together to share their personal reflections. And this is a very compelling segment. We have had stories where because this person went into complete silence, he actually found time to grieve for his mom who has passed on just a couple of months before. For example. Another very senior leader, and he's all well looking, so I wouldn't name him names. He actually remembered his fishing rod. He used to love the fish so much, but the fishing rod has been sitting in the storeroom for the last 25 years. So the idea is to connect with yourself. It's not to make you just leave the culprits like Paringham and Himalayan. But to connect with yourself is something that brings you back a little bit to the joy. Okay, so this is just some sharing. We now have a pool of over 38 deafies. They call them or our deaf friends on our harsh family role. And so when we first started, clearly we only employed them on project exist. But interestingly, harsh has taken on a trajectory that to be honest I've never even expected. So we were able to have a level of financial sustainability last year to bring five of them on payroll. I know, it's great. So actually, we thought we'd just rope around and just have them on standby and we'll call them where we can. So that's one part of it. This is the other thing that we've done which I'm also really thrilled about. So we've actually gone into 45 organizations. That's what we call harsh leaders. And to which we have actually harshed almost 2,000 employees, customers and partners of these organizations. And because it's a social movement, of course we want more and more people to be harshed. Understanding what it means to just take a moment and most of them would say that after taking a cup of tea through harsh, the next cup of tea they take after harsh never really tastes the same again. Or it's never the same when they drink a cup of tea after that. They will take a moment, even if it's one or two seconds to pause. Which is beautiful, which is what we want. We don't need all of us to be one-toned across our dates and not do our work at all. That's not what we're doing. So this is some of the companies. DBS has been a major, major fan, big supporter. We've actually called back to DBS for seven times now. And there are a few more coming up. They usually bring us in for different reasons. Could be to be planning, it could be just a straight-out employee engagement session. Or even for customers and partners. That appreciation, I mean. We also do this public sessions called harsh community. Which is a little bit different. Those are bespoke. So if you want to attend harsh, you can't. These are all for only employees of these organizations. So every two months we actually do a public session called harsh community. And in addition to bringing working professionals or business leaders and the deaf together to hear me in the deaf, we also invite with our compliments, everyday heroes. So the idea is extending the concept of experiential inclusion, challenging the notion and breaking down the wall of not just ability, but also class and needs. And so these everyday heroes would be the lights of cleanliness, security guards, even social workers, nurses, bus captains, ex-officers, caregivers, no mothers and no assistants. The idea here is for us to really use this space to come together to understand each other a little bit. So that's what we've done where the public session is concerned. So, okay. Let me just get the double. Okay. This one will probably be a little bit closer to who you guys are. They're launching young and harsh. It does not launch it, but we're launching it and we just thought National Youth Council agreeing to support us. This is again because we really want to support the youth where mental well-being and wellness is concerned, mental health. And that's something that I'm personally very, it's very personal because I've actually got you know, young and dear ones who are battling mental conditions with the given side. So that's something we hope we can do more of. We just did our pilot launch interview as well received and we are refining the experience. Everyone asked us after the conference sessions you know how to bring your friends and colleagues to harsh and we said we can't because we don't have a permanent space. And so because of the feedback and all that we decided we'll bring all that is love about harsh into a box. So we have actually launched harsh into a box. We have actually created harsh into a box which you have everything you need to create that experience in the comfort of your home or at your office anytime, anywhere or you can give silence to a loved one as well. Harsh tea moods are the tea moods we talked about. We have actually some that we brought today. This is at the tea plants. Okay, this is some of this. So harsh has been really, really, really fortunate and that's why I never expected the trajectory that we had. The media has been really good to us. The main concept of us marrying mental wellness with deaf awareness which is you know clearly and the whole aspect of inclusion particularly in an experiential way. And so we've actually been covered a lot in the news which has truly helped us because without a lot of resources there's no way we have gone to 45 organizations but they came to us actually because of the media mention. Alright so in terms of the project that tech ladies have clearly, have a very kindly offer to support us with is our website and so the harsh website started with yours truly way, way, way beyond what you can call a millennium doing the first one with a website builder 14 years ago I actually was running and actually I founded a technology business but that was 14 years ago and I'm really on no tag in this project. So I started that and then Ming, our COO came in and she's definitely closer to millennium than I am and then we updated it but it's still, the look it still looks static, it's a bit dull there's a lot of pictures the user experience is a little bit outdated it's not really very engaging there isn't a lot of interactivity you can find information of course and it's also very non-responsive in terms of like a millennium that is you can't really find it it's not very intuitive you can want to deal with a millennium with a millennium but I'm really shy saying this in front of all of you who are actually quite tech savvy and then of course the functionality is none of this in terms of analytics and tracking and all that so now that we're becoming a little bit more serious and with more from a social experiment and a social movement into more impact business model and we want to sustain that going forward especially now that we have friends on payroll so we think that we should do more in engaging the community and get more going for harsh so that we can spread the cause further so our dreams is to have a more multi-sensorial experience that comes through from the website as our web front much like what the actual experience is which is currently not going through so you know, not coming through so we want to excite, we want to intrigue we want to convert because our concept is quite unique and we want to be able to express that intuitively and at a very emotional level through the website this is some of the dreams where functionalities are concerned and I think this is probably pretty pretty basic for you guys but we are not there yet so this is just some of the things even the social media integration which obviously should already be there but not quite there so we are doing things like go to Facebook, go to Instagram then go to the website so I don't have to go through so much of this I think you're all very familiar with the terms here and so here we are I wanted to keep it to the the time I'm watching so we just really want to say thank you for having us thank you so much you know the organizers and tech ladies those of you who have signed up and the coaching is super important driving this project thank you so much we are very very very grateful and I shouldn't be doing this I should probably get hot water or came to do this but I love you has a sign yeah that is this the longer version of I love you is I because this is the sign I've got for I and then love is like this and then so it's all really very intuitive and I've learned a lot and then thank you is just this so when you see them later you know that I'll just share with you but when you see them later you can do this you can see I love you I think it's fine we should just write all love but suddenly say thank you if they actually you know help you with the the growth experience at Hajj so that's all I have with Hajj so please come and like our Facebook page give us a comment and we hope to see you also in one of our events if you can find the time of your interest what's your website address? just HajjTibara.com thank you and so is the Facebook and the same same ID Instagram which I actually don't but you know I can help you with that thank you so much for your attention up next bit laggy okay so up next let's have the head coach and his assistant coaches up to share more about what he intends to build for Hajj let's put our hands together for Wei Liang yeah, yeah Jun Xin and Daniel should come too okay, and then I need to click for you right familiar with this yes, very familiar can you change fast? in case you're wondering we're recording so you need to make sure that you catch this I didn't realize you're recording do you know? yeah, now I know I didn't realize before I came but yeah, okay okay point at the laptop point at the, yeah, of course so do I still have to use this? oh, okay, okay hi, full disclosure this was prepared yesterday morning they saw this yesterday so I'm going to do one mainly talking and they'll introduce the sounds later so the objective of this presentation is just to show you what will go behind if you join this team to do the website for hashtag so okay, so sorry I said here we would describe this project as a CMS with CRM components so a CMS usually refers to a content management system so you think of something like a blog or something a media site where you display content articles which could be involve visuals and video and stuff like that the CRM component is the customer relationship management so for those of you who don't know it's a platform usually software that is used to manage customers with basically so in essence for the the corporate partners who partner with hash t bar and any other people who want to get engaged and involve with hash t bar to get some interaction on the website so the primary problem that what we understand needs to be fixed is the experience of being on the website which if you go to the website it's a bit it's a bit dull and dated so that's the very first thing that we need to solve and the second thing well you can read there but basically 45 is a great number but more is better right so the website is really the entry point for new partners to come in and get hash t bar on board and they're not just enterprise as well all the other community involvement and the youth programs that hash t bar has in addition to now the new hash in the box and also because the main objective of the website is to get the word out of hash t bar and get engagement and involvement social media must be a big component about involved in the application so yeah now the last point is actually the real reason why we are doing this because currently as Antia mentioned the current site is built on a website builder which is very so if you ever worked with a website builder it's usually very easy to use but very hard to customize to exactly what you want so the benefit of doing this as a custom coded project is that you get full control the downside is you have to know how to do it you have to know the code okay so the plan is well we will communicate with hash t bar and establish a new structure for the website and new presentation of the information in addition we have to provide the interface for the content creation to happen on the website so a lot of the people who are going to be managing the content of the website will be the deaf people on payroll in hash t bar so it has to be easy to use and it has to be it has to be able to explain how to use it in a way that doesn't require verbal instruction yeah in addition the communication aspect of communicating will be involved with hash t bar so the mailing list you want to make it as easy as possible to get on the mailing list and to trigger emails to be sent to the people and also social media so Facebook page and Instagram and stuff like that some of these will be stretch goals we may not be able to accomplish everything but we will do our best so in terms of how exactly this will go apart from the very first step which is to communicate as much as possible about what needs to be accomplished and what the end result is going to look like we will come up a list of the things that need to be done then we will write the code we will review the code so there will be me and the assistant coaches here Daniel and Jun-Chi so we will look at the code and so basically don't be afraid to make mistakes because we will look at the code and we will merge that code into the full code base the main working code base and then we will get the hash tbar team to look at that and make sure that that's what actually they want and then we will go back to doing that again if it's not what they want or if not we move on to the next thing so the plan is to have as much communication in the hash tbar team as possible to facilitate a smaller quicker feedback loop and in our experience that's generally what we want to do in software or in any kind of product development enterprise really am I pointing at the okay okay so the time so there will be the weekly coaching sessions that Lysha mentioned every Saturday so that's where we get together and we touch base and we when most of the learning is going to happen and most of the team happens so this would be a very good solid chunk of time that we will all put in together and this well unfortunately it's a commitment but yeah it has to be done so the next thing is the throughout the week so the assistant coaches and I we will be available throughout the week we have full-time job as well right because we have a lot of work for living but in the evenings generally we will be available and you can come to the office we are all thinker boxers actually we fall from thinker box studios and we we welcome people in so it's not like it's closed door thing so generally we will be open to throughout the week as and when it's a convenient and that you need help yes okay so communication wise you will learn and GitHub as a few features that we use to track what needs to be done and to generally facilitate the communications surrounding executing the project so we will use GitHub and we will Slack so Slack is does anyone know what Slack is not know okay so that's great yeah so we will Slack as our main messaging platform yeah to communicate okay so this is just like a list of pieces that have to go in into the the system not exhaustive but this is most of it so we will do this in Ruby on Rails I'm not going to go through the whole thing you can look it up I hope I've worded it in a way that is not too difficult to understand except maybe the last one you may not know what the last one is the last one is basically getting that URL that gives your website the identity like htbar.com and linking it to your web server so that when someone goes to that URL it will go to your web server to get the website page in addition to everything else here so okay the other thing you might not know is W-Y-S-I-W-Y-G editor so that's what you see is what you get editor which is basically think of Microsoft Word whenever you type there what you see is what you will get in the thing so remember that htbar website is going to be a content creation platform for whoever the administrators so they have to have a way of putting in the content including pictures including video and to make it as easy as possible whatever they see should be what comes out at the other end when the article or content finally gets published so that is what a WYSIWYG editor is yeah so we can get into that in more detail in if there are questions later and this is us three of us so my name is my name is Wei Liang sorry I didn't and this is Daniel this is Jin Qi we are all from Tinkerbox you labeled Jin Qi as an ex Tinkerboxer no, no, no but okay, okay so we were all also former interns of Tinkerbox I became a full-time after graduation Daniel joined after becoming an intern straight out Jin Qi is finishing up her studies after being an intern so she has graciously helped offered she didn't offer but well yeah, so I was presented this dilemma really Elisha asked me to pick an assistant coach I had to pick an assistant coach and then there were two candidates sounds like I can't decide because they're both excellent people and I think they both want to contribute so after a while you get trained in this thing to make choose between one and you realize what if you can get both right it's like yeah, so I got both so yeah so yeah now give them the turns to introduce themselves yeah hi everyone so my name is Daniel I am very new to the tech industry but before so sorry before I joined the tech industry I in university I was a psychology graduate after I graduated I was a teacher for two years in Malaysia so I was teaching history after I taught for two years I was a recruitment consultant for six months and at that point you can probably guess I was terribly confused about what I wanted to do but my wife back then was in Singapore and in the tech industry and so she introduced me to coding I went into a boot camp a full-time boot camp so not like tech ladies but similar and then got an internship in Tinkerbox and here I am so I'm very interested to be encouraged I guess to be helping out in this and I look forward to seeing you guys soon ladies soon ladies soon okay, hi guys so I guess I'm like I'm kind of like the greenhorn because I'm still in school but I'll be graduating pretty soon so I was intern at Tinkerbox last year and that's where most of my know-how came from actually so very happy to help you guys out of this boot camp and I've actually been like a teaching assistant for two years in my university so teaching programming among other things so yeah very glad to have ladies on board yeah so yeah yeah there's a yes yes okay so thank you very much