 Namaste, so I am Johannes Brodwell, I'm here at Agile India with Jess Humble and we're going to talk about his last keynote today and this time we'll do a lightning interview. So the rules are like this, I'll ask you a question and you should answer as quickly as possible and when you're done answered you will ring the bell. So what is an improvement cutter? An improvement cutter is a meta-method for achieving goals in conditions of uncertainty that develops the capability of the people doing the work. So how do you develop capabilities of people? By working with them to set target objectives and then facilitating the people doing the work, running experiments to try and learn how to achieve themselves. What's the best way to run an experiment? As frequently as possible, following the scientific method. So you talk a lot about continuous improvement, what does continuous mean? To quote Mike Roberts, continuous means much more often than you think. And you also talk about how to create the culture where there is room for continuous improvement. How do you create the culture for continuous improvement? You have to create an environment of trust so that people can experiment and make mistakes and not be punished. And you have to create alignment so everyone is moving in the right direction even though they're experimenting locally. So how can you recognize the environment of high trust? When something goes wrong, people focus on trying to improve the system rather than trying to find the individuals who might have somehow been responsible and blamed them. Dan Melsang says we should all plan for a future where we're as stupid as we are today. I think that's a very good quote to end on. So may you meet as stupid tomorrow as you are today. Thank you very much.