 In this video, we will show you how you can mass update information registered in your Super Office database. The feature in Super Office that allows you to do this is called bulk update. Bulk update can be very helpful when you want to mass update different fields in your CRM database, but it is especially useful in helping you get the data you currently have in your Super Office solution to meet the GDPR requirements. To be able to use bulk update, you need to be assigned the functional rights. This is done in settings and maintenance by your CRM administrator. In this video, you will learn how to bulk update contact information from a selection and how to bulk update contacts from a customer card. The examples we use are especially relevant for companies who are in the process of making their database GDPR ready. Let's start by showing you how you can bulk update contact information from a selection. It's best to use bulk update from a selection when you have a large group of people who have the same criteria, but are registered on different company cards. Start by opening the selection that contains all the contacts you want to update. Here, it's our company selection all prospects. Next, go to the task tab at the top and click on bulk update. You are now in the bulk update dialog. Since we are going to update contacts with GDPR related information, we will need to switch from the company tab to the contact tab. The first thing we want to do is to add a field called legal basis where we can log the purpose for storing personal data where we got the data from and who updated it. Click the add button and you'll see all the fields you can choose from. Choose legal basis from the list. Next, make sure the action is set to add update. Then click where it says click here to add legal basis for purpose. Now, we are ready to define the legal basis values for all the contacts in your selection. First, you need to register under consent purpose what you plan to do with the personal information you've received. The list that appears contains the different reasons your company have defined for storing and for using personal data in your business. Let's choose the reason to store personal data for this selection of contacts as sales and service because our intention is to sell to them. Next, we register our legal basis for saving their details. Click on the field behind legal basis and select legitimate interest as the reason. It's also important to add the source of where the consent purpose has been given. In this case, choose created by user as the privacy source because it's you, the user, that is updating this data. You can add a description of the changes you are making. This will help you to remember later why you made this bulk update. When you are ready, click update to update all your prospects. Before the update is set in motion, Super Office will ask you to confirm the update you are about to perform. Click yes if you are sure you want to update your records. You can see all the contacts that were updated in the update log. Click close to leave the bulk update dialog. We have now bulk updated all prospects from a selection. Let's have a look at how you can bulk update directly on a company card. You would most likely use this option if all the data that you want to update belongs to contacts working for the same company. Click on company and open the relevant company card. Click on the first contact. Scroll all the way down and press the shift button while you click on the last contact. Now all the contacts selected will turn gray, showing us that they have been selected. Next, click with your right mouse button inside the gray box. In the menu that appears, choose bulk update. You'll see that this takes you to the bulk update dialog. From here, you can repeat the steps we showed you in the previous example. Click on add and choose legal basis from the list. Then click where it says, click here to add legal basis for purpose. Again, note that our choices for these fields are for demonstration purposes only. Update purpose for storing data to sales and service. In this example, we will choose contract as the legal basis. Next, select the source. Here we choose created by user. Don't forget to add a description when needed and click update, then yes to confirm. You have now learned how to bulk update contacts on a customer card as well as contacts in a selection. Note that you can also use bulk update to update records from inside the diary, sales and on projects. Also, be a bit careful when you use bulk update to update large groups of customers. A mistake might be hard to correct. For more information on how to improve your productivity with Super Office CRM, please visit our community website.