 Hey everyone, so here at Hunt Library we have closed our stacks temporarily on account of COVID-19 But you can still access materials from the library and I am here to show you how that's done So the first thing you want to do is you're going to want to go to the library catalog So that's a www.library.cmu.edu All right, so we're going to select books and more and we're going to type in the title of the item We are looking for and you want to make sure that you spell it correctly. Okay, so now we're going to click on search And once you've located the item that you're looking for we're going to click on the item title here And this is going to pull up the item record Now if we scroll just down here a little bit you'll see here where it says find in library Please sign in to check if there are any request options. You're going to want to sign it So to do that, it's going to ask you to log in with your Andrew ID So your Andrew username and your password Log in All right, and this is going to pull up your request options So to request the physical item you're going to want to click request It's going to bring up a form You can ignore the terms of use. You don't need to add a needed after date If you like you can add comments and when you're done Click send request And a message pops up saying your request was successfully placed. So you are good to go now Next steps sit back and wait We typically pull books Monday and Friday through Friday, sorry in the am and then again in the p.m We will send you an email once your items are ready for pickup When you get the email that your items are ready for pickup Very important. You need to click on the link contained therein to schedule your pickup And let me get a I'm going to show you here what that link Takes you to here. It is our scheduler And Just scroll down here Now you can to find a date you can either go to the Go to a date here by clicking you want to choose like an exact date you can Use this scroll bar down here to just scroll through here the availability Or you can use these arrow keys I recommend you don't use the arrow keys because what it actually does is it jumps you a week ahead or a week behind So, you know, unless you're looking to schedule a week out I wouldn't use these arrow keys. So again, go to date or use this bar down here to find you A day that works for you for pickup so Now you're going to want to pick a slot and then I'm going to pick here Thursday The 10th at 10 a.m. I'm sorry 10 15 a.m. Okay, so now you've picked your time You want to scroll down here and just double check here make sure it looks right The date's correct when everything looks correct You're going to want to hit submit times if you do want to delete it You can click on this icon and that'll delete it and you can create another booking But if it looks correct click submit times Okay, and this is just our terms and conditions so you can read through that and then click continue Now we're going to want you to fill out some information here So we're going to ask you to put your First name your last name And your email address it has to be your Andrew address Okay, if you're picking up for a professor, you would click yes And there's another slew of questions that you would have to answer That pertain to that But most of us are just going to be picking up for ourselves. So we're going to click no Click submit my booking you get a message here that pops up and says, thank you The following reservations were made go ahead and just double check and make sure this looks correct once again You don't want to show up on the wrong day So that's it now some final notes on requesting books and scheduling pickups The booking lead in time is set at eight hours and this allows us time to gather the books check them out to you Wrap them up set them out on the table So that's where that's at if you have several items that we pulled at the same time You only need to schedule one pickup Now if you have items pulled over the course of a week They may or may not make it into your stack when she come in to pick up So if you want to be double sure that you're picking up everything at once you can shoot us an email Give us a phone call and I'll show you our our email addresses. It's on our library home page Okay, so you can go to our ask us page You can email us you can chat with us in real time You can text us or you can call us at four one two two six eight two four four four Okay, so also something very important if you don't get a confirmation for that scheduled pickup You're going to want to give us a call send us the email chat with us Just to make sure that that pickup really did go all the way through If you need to cancel reschedule your reservation in the email confirmation that you get there's a link that will allow you to do that And I think that that pretty much sums it up if anyone has any questions Comments concerns, you know again call us for one two two six eight two four four four or email chat with us We're here to help. Thanks everybody