 Hello, I'm Olga Kutetska from BMC Information Design and Development Team. And in this video, I'm going to show you how to reassign your service request approvals to other users. I'm logged in to my digital workplace as Alan, an user. I see that there are new notifications in my Bell notifications panel. I open the notifications panel, I can find a new approval request from Mary Mann. To view the details of approval request from Mary, I click on the approval request. I have options, approve, reject, on hold and reassign. I can also find this approval request in my active events. I have recently become Mary's manager and I'm not quite sure that I can approve request like this. So I think it will be reasonable to reassign this approval to my manager. I click reassign approval. I search for popboxter, who is my manager. I select him and click reassign. The confirmation message on the approval request shows that the request was reassigned to pop. To make sure that the request was reassigned, I refresh my activity page. The approval request from Mary is no more available on my activity. Neither in active events nor in passive. Now I'm logged in as popboxter. I see that there are new notifications in my Bell notifications panel. I open the notifications and see there is a new approval request from Mary. I have options, approve, reject, on hold and reassign. I have a reason to reject the request. So I click reject. And type the justification text. I click reject. I have rejected the service request, so now it must be available in my past events. Here it is. I can view its details. Now I'm logged in as Mary. I see that there is new notification in my Bell notifications. I open the Bell notification and here is a notification about my request being rejected by Bob with the reason of rejection. I click on the rejected approval request to view its details. I can see that the status of my request is cancelled. If I have a more important feed for this service, I can request the same service by clicking request again. I can find my rejected service request in the past events.