 بسم الله الرحمن الرحيم again for a new plenary session number seven to deal with the Smart Data for Smart Sustainability Cities. For that we have our fan Muhammad Hamdi to be the moderator for this session. Hope we will be efficient in time as we were efficient in the first one to catch up this small delay so do I am responsible for that so I'm pushing to catch up on it. Thank you very much so Mr. Muhammad is for you. So thank you Mr. Chairman. Ladies and gentlemen honorable delegates welcome again to this session entitled Smart Data for Sustainable Smart Cities. So of course all of us are aware that the urban landscape is changing rapidly during the last years in the sense that people are moving more and more towards cities and these cities are becoming dense which complicates the way the citizen interacts with the city in general and ICT in general and Smart Cities in particular are often cited as a tool or as a paradigm that can help to cope with these challenges and that can help to facilitate the interaction between the citizen and the multiple actors of the city including the government the administration the private sector the telecommunication operators and all of the other actors. So in this session we will try to address the indicators and the data related to Smart Cities. So throughout our presentations and throughout our talks we will try to address three main questions which are how the government can tackle the challenge related to the measurement and to the monitoring and tracking of Smart City. The second challenge is which kind of data and which kind of data policies are required for an efficient setup of Smart City. And the third question which is also very significant is about the impact in terms of innovation that can be reached throughout the setup or throughout the development of Smart City. So I am pleased to announce our three speakers or three panelists in this session who are Mr. Farouk Tansher Public Policy Expert for Urban and Regional Policy from Germany. Mr. Kwon Ki-Enk Executive Manager Research and Statistics Unit from the Info Communications Media Development Authority from Singapore. Our third panelist will be Mr. Chao Bin Wai General Manager of Chan Yang Branch China Telecom from China. So I hope that you will enjoy the session and that you will learn about how to address the three questions I mentioned previously. And now I'm pleased to invite Mr. Farouk Tansher to deliver his speech. So Farouk, the floor is yours. It's working perfect. So I'm not a technologist. I will talk more about the city level. And that's why I called my talk Smart Governance for Smart Cities. And you know, first before we start talking about Smart Cities, we should start about urbanization. I mentioned it, more than 60% of global GDP of today is generated in 600 cities. More than 60%. And the projection states by the end that until 2050 approximately 75% of the global population will live in cities. This means 2 billion people will migrate from rural areas to cities in the next years. When you compare that to a size of a very big mega city like Shanghai, that means 88 new founded Shanghai's until 2050. This is a huge challenge. And this huge challenges will come as we know it today, right? Pollution, global poverty, inequality, also traffic congestion, tons of ways that have to be collected. So all these challenges we have to solve them. And that's where digitalization comes in and the concept of the Smart City. So Smart City is not a technology. It's a concept and it's a solution concept for a very complex system, the urban system. Cities are big, huge, very diverse, a lot of actors. So we have to keep that in mind if we talk about Smart Cities. And in the current definition, a broad definition, Smart Cities, mean that we use ICT to solve the challenges of the city, public and private. Smart Cities use sensors, use smart devices, smart products and the data generated to get new insights into the city life. So all the heavily data-driven products we have generating data, for example on the street. And we know how people behave in a more granular way. So we have a bigger and granular view on urban patterns and infrastructure. And out of this data, real-time data we generate, we can form products, smart services. And on the right you can see a good holistic framework of a Smart City that can be a Smart City. It ranges from government services to health, to education, to energy and environment, buildings, mobility. So a whole transformation of the city, digital transformation. In health we can talk about telematical services, integrating health information data, tracking health status of people real-time, forming good policies to promote health based on this data. At the same time in mobility we talk about autonomous driving and shared fleet systems, which would solve a lot of traffic congestions. At the center of this development is the city level. So Smart Cities, there are currently no Smart Cities in the world. We're just beginning with this transition. So it's very important that cities have a comprehensive strategy with measurable outcomes and goals to become a Smart City. And the city leadership is at core. The city leadership has to have a holistic Smart City framework covering every sector. A good ICT infrastructure strategy on which upon the Smart City services can be built. And also executive priority, because if you put a Smart City strategy into one department it will be biased. So the mayor or the city leader has to really take it into the hand. And in the end of course the implementation plan with measurable goals and outcomes that we talked today. So on two sides it's a kind of tricky challenge. You have to manage an ecosystem because as a government alone you can't plan a Smart City. You rely on startups, on corporations, on NGOs all using this data to create the public services needed. On the other hand you have to provide guidelines on how the transition should be formed. So today we can talk about these guidelines on the measurable level. I brought you an example. So if you want to measure Smart Cities we have to distinguish from my point of view between process and outcomes. Who knows micro grids? Okay, two people. Can I explain it briefly? So micro grids mean for example if you have a district and on the houses you have solar panels you collect the energy store it into a battery and if you have too much energy you can sell it to your neighbor automatically. So you don't rely to a central power station you just generate your energy and if you have too much you sell it. You can do that on a blockchain market. You can do it with smart metering and smart grids. And now if you look at these micro grids from a measurable from a measurable level you see okay we can measure the technological process so you can say okay micro grid energy production of the total energy production as a measure or number of households connected from micro grids just as a coverage measure but if you talk about outcomes it's non-technological it's reducing CO2 emissions or greenhouse gas emissions or increasing renewable energy consumption of the share of total energy consumption. And this is important to keep in mind because I brought you two examples of cities which have very good strategies Vienna from Austria in Chicago from the United States but very different measuring strategies. So let's look at Vienna first. Vienna has a very broad framework they call it the smart city in Rahmenstrategie which means framework strategy and they have resources, quality of life, innovation and all the technology behind that and the master plan the Rahmenstrategie has a kind of framework for every other department so every department covering master plans for example for urban development they have to align to the master plan of the smart city Vienna and they say ok 2050 is our goal where we have to come and they use KPIs based on sustainable outcomes for example for energy they say ok until 2050 we want to decrease net energy consumption by 30% or decrease primary energy use per capita from 3000 to 50% until 2050 or for mobility they want to decrease motorized private transport to 20% until 2025 and below 50% until 2050 so very very outcome driven non-technological the main KPI for all of this is that Vienna wants to decrease greenhouse gas emissions per capita by 35% at the midterm and 80% in the long run in Chicago Chicago has we have a tech plan same very holistic approach every field covered from education to government but they measure it very differently from a technological point of view they say ok for government first services for example we look at the number of available internal and external data sets we look at the number of urban sensing platforms they want to look at the percentage increase in customer satisfaction levels which they have to measure qualitatively based on surveys or just the amount of response time to a city service so that it should decrease to be successful on the other hand they look at skills they also say number of digital trainings available or the use of digital technology in schools they even have the measure number of tweets in Chicago I don't know if it's a very good measure but they still included it until their framework so you see that's a very technological point of view I'm not saying that they're contradictory but we have to keep in mind that if we talk about smart and sustainable cities we have these two perspectives to keep in mind and thank you very much thank you Mr. Chancellor for your presentation in fact it's important to underline that smart city is not only a matter of technology but also a matter of strategy and best practices and a matter of the readiness of an ecosystem maybe another point that can be highlighted is throughout your examples is that there is no unifying way to measure the effectiveness of the development of a smart city because it is related to the complex issue and to the specific characteristics or features of the city so it's very important to keep that in mind is to invite our second speaker Mr. Kwan Ki Ang from Singapore to deliver his speech so Mr. Ang the floor is yours Hi, good morning I'm honoured to be here to present on the role of data in making Singapore smarter as we know the role of data can be that data is one of the basis for measuring national progress and measure information and effectiveness of policies and programme beside that is also a key element towards objective measurement and tracking of performance from the data itself it can be packaged into key performance indicators or indices like for example the global smart sustainability index that will provide a summary of the baseline reference point and also future trends for measuring smart and sustainable performance based on key dimensions such as the economy, the environment and also society and culture the key point to emphasise is that we need a standardised set of indicators that will also enable us to use data to benchmark across either cities or countries in Singapore the well-established national statistical system and is a decentralized one we have the Department of Statistics which is the national statistical agency and then below it we have gazetted research and sex units and non-gazetted research and sex unit so the Department of Statistics is focusing on the overall statistical collection of the second one on the population and economy while the gazetted ones make use of the statistics to collect information related to each domain area under their purview so the benefits of this decentralized system is that it enables agencies or statutory board to collect information that are given to their own domains and this will help us to be more specialised and be able to touch base better with users of the statistics so what is the big picture here imagine Singapore as a smart nation what is the role of the data data can play the role of informing policy making and help us to achieve a better quality of life and imagine an economy that is driven by information and also by knowledge every piece of data represents a decision point of a single human being but collectively you will enable us as a smart nation to aggregate all these data points to make better decision to understand human decision and enable us to make policy at the national level so by leveraging on technologies and innovations such as those smart homes smart building smart transportation we are able to transform such data into useful information for policy and strategy making so how are we in IMDA make use of the role of data basically we are embracing the data to inform our policies as well as strategies in the area of infocom and media so in our unit research and sex unit we collect national level statistics by conducting national level surveys with enterprises as well as with individuals and then we are also participating in international submission of data they are relevant to to shed more light on the ICT areas and recently we are very interested to be involved in monitoring and benchmarking of indicators in the area of digital economy and we think that it is important that standardized set of indicators being formalized so that it can be it can allow for benchmarking across countries or cities internationally so we have participated in ITU Smart Sustainable Cities pilot exercise and we have just completed the second round of phase 2 of the auditing by ITU auditor so before I conclude my presentation let me share with you the role of data as illustrated one of the indicators here under the Smart Sustainable City KPI under the economy dimension as you know Singapore is a small country with limited resources so land are scarce and roads are precious so as a result the government would like to encourage the citizens to take public transport so indicators such as number of public transport with dynamic information available is very important it allows the users to be able to monitor when the next transport like buses or trains will arrive so this is one the second one is because Singapore has limited natural resources we need to purchase water from neighboring countries as a result percentage of water distribution system monitored by ICT is an important indicator that will help us to save more water and to recognize that water is scarce in our country so under the dimensional environment I would like to highlight that greenhouse gas emission per capita is an important indicator today without needing further explanation and also energy consumption of public buildings because of our small country we would like to also save on energy consumption as a result such indicator will help us to conserve resources and mitigate against any climate change so last but not least under the society of culture indicators average life expectancy is like outcome indicator of sustainable development and we think that this is an important indicator for us to track to measure against our progress finally the percentage of city inhabitants covered by basic health insurance or public health system is also important that will demonstrate as an input indicator of how well the country of their citizens will respect to having a proper health care system in place thank you very much thank you Mr. Ang for sharing the experience of Singapore with us so I think it's also interesting to underline the importance of data since data is the primary ingredient to measure and to assess and to reach reliable and accurate KPIs related to the development of smart cities so our third speaker is Mr. Xiaobing Wei from China Telecom China so Mr. Xiaobing the floor is yours good morning everybody I'm Xiaobing Wei from China Telecom and I'm very glad to meet you here it's an honor to share with you some of our achievement and experience in smart city construction and I hope it will be helpful first of all let me introduce the basic situation of our city Xieyang city of Shanxi province is located in the interior part of the Guan Zhong plant Aicent Xieyang is the capital of the Zhou, Qin, Han, Tang and the other three dentists along with Xieyang Xieyang is the starting point of the Aicent sealed road the current Xieyang is the center of China transport system as well as one of the eight internet node cities in the country in recent years Xieyang has focused on developing the storage of the company with cyber strength internet plus plan beta data stresser national information developing stresser and grabbing significant opportunity the smart city construction project offered in 2011 as always construction by taking season into consideration the project has a particular emitting people doing business in one site going in one grid serving season in one deal benefit season financial life in one cut connecting the city with one internet Xieyang in poem is one click we summarize up 61 project as a lot is fixed well communication operator and system integrated in Xieyang Xieyang project of China telecom is responsible for the construction of the new smart city in Xieyang now let me introduce the 61 project the first one is one site for people service in past when people were dealing with a thing to government they did not know how to do it and in most case they have to fill in bunch of the firms which was very efficient for both our people our government to solve this problem we collaborating with the city government implement one site for people service bring online service system include public service and business service which will send message to spec fake paper person by cell phone app most of the thing can be translate online and other will be less detailed about what to do and how to do it it help build efficient and transform government the second one is one grid for social administration with rapid development urbanization social relation has changed people more and more independent sometimes they do not know how know their neighbors which is not good for personal safety and social security because service to deal with this based on urban measurement and information technology plan firm the urban measurement area divide include community service urban measurement and maintenance civil administration safety monitoring emergency response leaving medical treatment and so on based on this people can submit demands to the grid system the third the third one is one deal for people requirement I represent all kinds of government service has a total of more than 200 the public the public can remember those numbers when they have problems they do not know who they should call also official from different departments to each other to eliminate this problem the community service is emulated by citing one deal the hotline number is 1234 is needed to remember for everyone integrating public service the complaint hotline into the one number if a person has difficulty just deal with it the first one is one card for the benefit person in the past the medical information could not be and their business could not be coordinate this great increase the economic burden on the public and other problems such as unreasonable specification insurance fraud and regularly difficult in response this problem on one card for funded to benefit people is conducted to build a smarter medical information sharing platform is cities towns and villages based on electronic health information of the seasons the medical treatment is achieved by data and to enhance efficiency at the same time to improve in communication in using the funding card the service system include food subsistence health insurance and other health insurance moreover the card also include personal identification reading health service payment management of the benefit people social public service electronic payment information collection and personal R&B payment the 51 is one night for wireless city in order to meet the needs of the public being able to connect internet anywhere and anytime the one night a well city has been implemented focused on the Danish population area such as a major square transportation park and so on as soon as people use their smart phone they will automatically research the wireless single the most they can connect the internet the most important is free for everyone the sixth one is the first click for Pam city at present more and more people are really on mobile phone rather than on desktops in order to meet the needs of the mobile internet development Xianyang mobile app application is development include plenty of information such as news, bus travel weather health care education address and other life service is very convincing or efficient after doing the app you can freely excited to enjoy online community life lifestyle information video shell medical registry traveling assistance under the life service with the practice smarter city contracts in recent years Xianyang has proudly realized that in standard of the more investment, better foundation and wider area new idea good mode quick action is king transform the governance function and provide governance and public service lives in order to strengthen the first is supporting data shedding to integrate to strengthen the business system to provide the basic data support service and integrated results we implement centralized operation centralized maintenance and intensive use standard data interface for shedding and integrate exploring crossing department data shedding the business collaboration within the three lives of the whole city which conclude business regulation and service relation data or 12 different induced the third the second strengthen the ability governance service so to use the one site service plant or total 79 1,051 item of social public or the ministry service such as public encode form download and enterprise application has been accumulated to realize the re-engineering or the government public service and the proven matter produce some fidication controlable process and affordable surprise the third improve the people's the third service through the use of the one car service achieve the function with the patient appointment medical payment health information encode other function the inter communication through the fund with the person health care the service has now covered 3,000 medical institution from city to the countryside benefit more than 3.6 million people and efficiently enhanced utilization or medical resource since the launch of the hotel number 1234 more than 30 350,000 has been accept which is nearly 700 a daily the fourth involved social government service through the one pass project the business regulation service of the 12 industry sectors significantly improve emergency respawn operation all departments it shows that it effectively proven to the taxi evasion according to the bigger data and analysis in 2015 more than 136 million dollar sub limetry in more has the chemical portion and other field this project increase the real time monitor system with information and the grid system to enhance the examination incident reporting and emergency respawn and city combination emergency system in this case the respawn time shortened to 15 minutes now we will focus on our tag of the new smart city construction expanding the big data application such as cloud computing and AI focusing the big data interested in pushing forward the program of the smart and strive to make people's life get smarter make the development of the industry get more advanced make the government decision get a calculate that's all my present thank you for this thing thank you in fact at the beginning of the session sorry at the beginning of the session I said that smart cities can facilitate the way the citizen interacts with various actors of the city and Mr. Y provided an example throughout the provision of accessible and ubiquitous services to the citizens it's a very important point to underline so this ends the first phase of our session so the panels or the presentations and now I will open the floor to the delegates in order to forward their comments, questions recommendations to the panelists who will interact with them later so please if you have a question raise the panel of your country and well a question over there thank you Mr. Shea as you are talking about indicators Tunisia encourage the build of two indicators indicators around IOT in fact the development of smart cities is online with SDG number 11 related to making cities inclusive, safe, resilient and sustainable however those digital cities produce wide range of datasets provided by connected object as a provider we believe that citizens and government should be encouraged to define an agenda for open data initiatives that help to improve decision making and foster the growth of innovative business in order to measure the effort of government supporting open data Tunisia suggests building an indicator based on the number of open data initiatives and their opportunities generation in the other side with the massive data capture it from various sensor devices so the question about who own the data what right regarding the use of data what define the data sharing principle have not been tackled yet in our point of view data governance must play an instrumental role in any smart city strategy for this we advocate the development of data governance strategy who balance between promoting IOT initiative opportunities and the full respect of personal data and particularly finally the integration of smart data will facilitate quick responsiveness to emergency and disaster and optimize the conception of city research such as water electricity etc which is again online with SDG number 12 ensure sustainable consumer and production patterns for this purpose customer should encourage private companies such as startups small enterprise to massively invest in smart city applications KPIs measuring the readiness of business environment to invest in IOT could be a good indicator in the same context the idea of an implementation of IOT official smart city ranking based on those indicator could promote IOT users all around the world thank you very much thank you a second question here I think yeah the question is about the in terms of a smart city but my question is too jabbing away from China thing is that services on mobile it is very important because the mobile device is very close to the people thing is that integration of integration of all types of data in a single platform it is very important to integrate different types of data to make a successful smart city and to visualize them with the nearest device is really important to make a smart city but how you people are coordinating in different departments analyzing all the ZOS special data socioeconomic data and different service data in all together integrated platform how you are making the success because you have done a lot by applying different apps with the mobile phone so thank you any other question or comment yeah yeah I would like to address the representative of the state of China just now he said that the wifi is available in the city so I would like to know is this wifi available in the city is categorized is it all the users including them even the Chinese who I suppose are already connected in 4G or 5G if you are already the visitors that is the tourists who are in the city thank you so one fourth one last question thank you has our first time taking the floor I would like to thank the government of Tunisia for hosting this huge event I'm from Mozambique my name is Joachim Zindoga my question is before we talk about smart cities I think in my country specifically we should talk about something else that will enable the city to be smart I'm talking about school to be first school to be smart so that we can have human being that are capable of making the cities to be smart so what are the ideas from the panels to make developing countries to have their cities to be smart because we are still striving for other issues for surviving and now we are talking about smart cities and how can we migrate from the current standard of life that we are having in our countries to become or to have at least a smart city in developing countries thank you so now we will open the interaction of the panelists and maybe we will begin by Mr. Chao being why since two questions were addressed directly to him for your questions our government set up a special department the department has great pull to all the all the relation it can can all read all the patterns to accept this system of smart city and on field information to the city smart city system thank you any other interaction from the panelists I would like to do one remark on the question on developing countries it's interesting because in developed countries which I analyzed mostly the cities with smart city strategies come from developed countries they always talk about transformation of already existing systems so that's also very hard in a sense because you have systems that work on an analog base and serve the people for maybe 120 years in a certain organizational structure and adopting to this new technologies is very hard to this system so in the end I would say with good investment and talent improvement it could be even be an advantage to develop in countries to not have these obstacles first you can implement a smart city framework easier because you can start with infrastructure and in Germany for example we would have to transform a lot of organizations to do that so it would take a slow process in the end so I'm not into developing economics but that would be my remark it could also be an advantage before closing the session so I would like to thank our panelists for their significant contribution and also to thank the audience and our own label delegates for their interaction with our panelists and now I give the floor back to his excellency secretary of state thank you very much Mr.Ramhamad so I would like also to thank the panelists and to thank them about the content and also about their suggestions and that's what we need we need some examples we need to lead by example and to lead the changes by these examples thank you very much