 Tim, you have 11 new emails, 7 are promotional, I'm going to sort those under promotions. One requires an immediate response. Dr. Graham needs to reschedule your exam on Tuesday. I have checked your calendar and Dr. Graham's availability and it looks like we can schedule you for Thursday at 3pm or next Tuesday at 4pm. Which do you prefer? Next Tuesday at 4 would be best. Consider it's done. Thanks, my craft.