 Hello everyone, welcome back to a new session on Dentist Channel. So today we have a very small topic that is utilization of Dental Services. So it is commonly asked for three marks or four marks. So utilization means nothing but how many people are utilizing the dental services. So there are many factors which involves utilization of dental services. So not all people can afford it. There are many factors based on like education, socio-economic status, cultural factors, their affordability, the basic income of the patient. So many factors are involved in utilization of dental services. So let's see what are the factors. So the first one is the patient must feel that the postofaction that will prevent alleviate the disease for him. So that is the first and foremost thing that is it should be the felt need. So the need we are dealing here. So if it is a normative need that is if a clinician says that or if based on the others opinion he has some problem he will not go to a dentist and utilize the dental service unless and until he fails a problem he will not visit a dentist. So first of all he should feel it that he need to use or utilize the dental services and that will prevent or alleviate the diseases for him and he must feel that the disease is potentially serious and they are also having feeling that they are susceptible to disease. So these are the basic factors which involves in utilization of dental services and let's see what are the types of needs which was given by Bradshaw in 1972. So the basic need is normative need. Just take an example of a dentist and a patient. So patient has a few carries which is not symptomatic is not having any pain. So the dentist says the patient needs restoration or filling that is normative need that is what the dentist feel and it is based on the normative norms. So he says the patient requires filling not the patient says. So that is normative need and not all the people will act upon normative need. Few people might act based on the dentist decision. But if a patient is having pain and he feels that the pain should be alleviated and he has a cavity and it should be removed. The case should be removed and it gets filled. So that is what he feels about his problem. And he feels that it needs to be restored or it needs to be corrected. That is the felt need. So felt need and normative need is entirely different the same problem. If it is a felt need the patient would definitely go to a dentist and would do the restoration and he will do the procedures which can alleviate or correct the problem. So when the felt need he goes to the dentist and he expresses it. It becomes express need and when compared to need it always comes with the malocclusion. So at the teenagers it is the most common thing. When he feels or a person or a male or female boy or girl he feels other persons teeth are very aligned and he asks what was the treatment and so he or she might say that person went for a orthodontic therapy. So he compares his teeth with the other persons teeth and he might feel that he also should go for that particular treatment because he compares his teeth, his aligned teeth and with the orthodontic treatment done patients teeth. So that time he feels that there is a need of tooth correction or alignment correction for his teeth that is comparative need. So always normative need the patient would not use or utilize the dental services and very rare chances if it is a felt need when it is expressing and comparative need the patient will utilize the services. So let us see what are the increased demand of services when the services would go on an increasing fashion. So if there is a very cross increase in population there is a lot of people in society and there is a lot of urbanization is happening. So people is coming to urban side they are the most dentist are located than compared to the rural side and education if the population's education is improving their awareness also will improve their knowledge about the dental problems its consequences will improve. So they definitely go for a utilization of services and occupational changes when their occupation changes they might get the treatment done because the lower strata occupations and their affordability will be a factor and they have a better occupation they would go for a treatment and sometimes some occupations requires a better utilization of dental service which are aesthetically demanding one and income per capita. So if patient has good income if patient can afford the treatment he would definitely visit the dentist because dentist is always a expensive area so affordability is a big concern if patient has money would definitely go other factors are also involved but income is a big factor for an increased demand of services. So what is the opposite of this? So what time so on what occasions there is decreased demand or depressed demand when the dental care is becoming expensive? So right now it is a corona period so COVID-19 has affected most of the dentistry or dental brands so they have to increase the demand because of the appliances what they use the PPE kits and the extra precautions for the dentist take though they are charging more. So some of the patients who would utilize treatment will back off because of this expensive dental care and first of travel so that also will be a concern because if patient has to travel a lot the accessibility is less the patient would not use the services and time loss from if patient's work duration is interfered with the utilization he would not go for it utilization of service and cost of childcare and families with more children. So the basic thing is affordability if patient can afford the patient would utilize the dental services so more children means the requirement of more money so there is less chance of the parents utilize the dental services. So let's summarize the factors affecting utilization age so age is a big factor the teenagers would definitely go for treatment they consider they insist parents to take up because they have comparative need their colleagues or their friends might suggest him or her to take up a treatment and gender the female gender would always aesthetically more concerned so they would take up utilize or they would utilize it compared to the male gender and education if the better education better awareness better knowledge of diseases so they would go for utilization social economic status the higher strata would utilize it compared to the lower strata higher income the same way social economic status occupation if a relaxed occupation or 94 occupation occupation which has free time definitely utilizes residency if it has a urban setup and compared to rural you will utilize it social cultural factors the cultural factors like the fasting period the muslims would not seek a utilization of dental services so such factors are also involving utilization social psychological factors if patient is not very happy with the dentist patients is apprehensive is having dental anxiety he would not utilize an organizational factor sometimes patients visit is dependent by the organizational factors the organizations which are involved in the utilization and economic factors the economic factors is nothing but it involves income patients occupation and other factors so these are the basic factors which involves utilization of dental services so it's a former question so you can explain it and these hitting like factors the need and these factors on what condition the demand increases and what conditions demand decreases and you can explain in your own words like I said like age gender education should make status and all other factors okay so I'll come up with a new session on dentists channel