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Modelos de comportamiento del consumidor: optimización del CallCenter (1004)

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Published on Apr 3, 2012

Ponencia Modelos de comportamiento del consumidor: optimización del CallCenter (1004) de Javier Falcón responsable del Canal telefónico 1004 llevada a cabo en la jornada: "Big Data y modelos de predicción en marketing y operaciones." el 20 de marzo de 2012.

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