 Huggard is an organisation that works with people who are experiencing homelessness. The people that we work with have got very complex lives and we work with people that have experienced compound trauma. They're homeless not necessarily because they haven't got a roof over their head but they're homeless because they can't sustain a roof over their head. What we try to do as an organisation is to work with people to identify what those barriers are and help them to overcome those barriers. A harm reduction team has been going for some time now at Huggard. We're a team comprising seven people that offers 24x7 harm reduction on site which includes the two static needle syringe programme. During the first lockdown, recognise that people were supported to get off the street to be able to isolate and our doors stayed open 24x7 but we realised as a team that we needed to take the support that we were offering to them. We spend years building relationships with people. We work with people who are very adverse to linking with different services, adverse to change so we could be the only professionals they're seeing and they'll be seeing us three, four, five times a day sometimes so we have lots of opportunities to build relationships. I love my job. It's really rewarding. We're working with most, often the most complex cases. When you do see people then go on to make positive changes. It's really amazing. It's really, really good.