 Hello! I am Marina Natini, from Studio Storti and today I want to present immigration, the migracija v Paju, v Tarii. Paj je zelo v Paju, v zelo v Italii, in tvoja migracija je vzela v 2.000 ljudi. Vse je vsega vsega vsega v september. To je vsega vsega digitalna agenta vsega vsega vsega vsega. Zazvega, kot je zelo prišlenje, se prišlo in staviti, prišlo po vidju 75% vsega sega, da je zelo prišli. Ne bozno, ker z drugo ljude nezačila v pilotu projekta vseh departučnih z vseh vseh departučnih z vseh zvršenih. Zato smo počkali veliko testov. Partikuljne vseh izmigračenja je, da ima izmigračenja začelično, da ima počkot, in da ima počkot, da ima počkot italii ljudi. Tako, to je nekaj, nekaj zelo, nekaj zelo, da ima počkot, As we know from the Migration Protocol, the TDF Migration Protocol, they compact us after reading about the successful migration of the Numbria region in Italy. And after this migration, they decided to adopt Libre office in their municipality and in their workflow. So this seems to be the main aspect for them, but it's important also because with this migration they want to cut the large numbers of Microsoft Office licenses and we have estimated that after about the next five years they will save about 75,000 euros. So this is a large saving money, but we know that immigration isn't only a way to save money. In particular, we know that the window is not so casual. In particular, with this migration we try to review their workflow. We started to create the templates for their documents because they don't use templates or models. As always, they opened the last document and gave us help for the next new document. So this is a way to introduce a new workflow in this particular municipality but in general with all the city that decide to migrate from Microsoft Office to Libre Office. So we work also in interoperability because they use a lot of different versions of Microsoft Office. So you can imagine that when you try to use a document from a server version of Microsoft Office you can have a document that explodes every time you try to make a little change to the content. So another aspect is related to the problem of Microsoft ClearType fonts. They don't know that this particular kind of fonts are installed in the newer version of Microsoft Office and that those particular fonts have a license in a hill that can cause a lot of legal problems for the municipality. Also for the municipality that decide to switch off the entirely Microsoft Office licenses and adopt Libre Office. So during our work we try to collect a lot of information in particular during the assessment process. In the municipality we follow the migration and training protocol of TDF. So the assessment, as you know, is a fundamental step of the migration protocol. And after this phase of analysis we can obtain a real awareness of the problem the looking originated by Microsoft Office or other properties of the banner. This is one of the real problems related to the user. The user needs to be well informed. Usually you know that the resistance to change is quite common in any kind of migration. And usually the user can be afraid. The user feels alone when he needs to use software in particular a new software. So usually the user isn't interested in migration or adoption of open source software. He only wants a tool, a tool that can permit to solve his work. This is the main goal of the user. The resistance to change is one of the main problems related to the user. And the communication usually is the answer to all these kinds of problems. With communication you can prevent the resistance to change. With communication you also can fight the resistance to change. All the user needs to be involved in all the phases of the migration. And the communication is important not only for internal user but also for external user that can work or interact with the public administration. So the communication is one of the aspects that must be curated during the migration. And usually when a user is in front of a new software he can search for a specific vision or can propose an announcement for the software. And this is the days of this particular migration. So during this pilot project we have collected all this information and we have organized the trainings for all these users. What kind of trainings we follow, they have a protocol. So we have organized two kinds of trainings. One dedicated to the technician. Dedicated to the internal head desk. In particular the municipality of Bari has about 10 persons dedicated to the first level support. So this particular trainings was well focused on deploy or FFU and so on. While the trainings dedicated to the young user, the expert user of the municipality was organized as for the protocol focused on writer, calc, impress and draw. Draw was used in particular for creating graphics to be used in the presentation. And this second round of trainings was for about 20 persons. These particular users are the internal trainers for all the other users of the municipality of Bari. And this is the second big problem related to technical aspect. In Italy we have a lot of software artists that create their own software that sold to the public administration. And we have problems because often these software are old or the software house is closed or these software doesn't support the ODF5 format. So we need to work hard for reach a good level of interoperability. For example, some software uses the RTF5 format. I ate the RTF5 format. I want to make a t-shirt, ate RTF or open the user. A kind of handmade doc5 format. So we have a lot of problems to interact with these software houses. And I hope that in this particular case tdf can help us. We need to contact to write directly to these software houses. And we need to write to them as a foundation. And not only as a municipality or an individual corporate that try to migrate from Microsoft Office to Libre Office. So it can be an idea to simplify some of our words. And in particular we need to work hard in communication and promotion of the importance of using open standard and open formats. This is one of the problem. The user create a file and click a button to save. It doesn't know if the file is in a standard format and so on. You don't take care. You want only to use a tool for doing this work. So the problem related to third party software is not so easy to solve. But we can try. We are doing a lot of work and something is moving on. Some software houses now have migrated their software and now they are using open format. So we can change. We can take something from the software houses. But it is a long war. It is a long fight. In the migration of this particular municipality now we are ready to start with the massive deploy of the suite. In particular they are using Active Directory and GPO policy. So we have created custom policy files or custom MSI plus mst transformation file for the employee. They are using the LibreOffice and they only allow that. And now they are happy to use a software that can do the same things of Microsoft Office. Now they are aware of the potential of LibreOffice. So December is arriving and we are moving on to this important migration. Any questions? Two questions. OK. First of all, how long will it take to move into the cloud? OK. It's not so simple. The software houses are... OK, maybe. OK. In some cases they simply don't know that they are out of the format and of the sandwich. So we try to talk about the earth and so on. In other cases they don't want and we may get a cold love and so on. It's not so simple. Yeah, just to compliment in the case of a software house that has... is connected with Microsoft formats I had an experience that I called them to see if they can support LibreOffice and make it easy for LibreOffice to connect to the application and they return to me to see who is going to pay for this change. So they need a business case sometimes. Sure. In Italy we have a lot of... OK, breakfast. That breakfast. The adoption of standard and informants. So we can try to use those rows to press those software houses but it's not so simple. This is a real problem. People don't respond to our mail for a place... They respond that they are using this software that works and that it's not a problem for them. There is a little software house with Halley. Halley. Halley says that they use RPF. It works. It's a standard. It's a normal standard. And it works. And Halley says that many regions in Italy and it's a problem for us. It's a big problem. The real problem is that in Italy we don't have a central administration for information technology. So every single municipality has to recognise by itself. So there is no union in that. That's a real problem because if they were for example, they may see for all together we need this feature. Also because they are the customer. So they may see as well either you implement this function or otherwise I won't sign the new agreement. But they won't because taking just a similarly just one municipality by time they won't care. Let's say Halley Vomati, let's say 500 municipalities. If one of them doesn't renew the contract, that's it. Let's say in Italy we think we prepare a document with a software house that manages their software Well, I can tell you that this multitude of municipalities, status countries is everywhere in the world. For them the most fragmented that is because they are just as part of the money. And the problem is that they can't rely on that because I was talking to the CEO manager in my account and he said, what can we do? You are the customer, you signed the contract and so on. I would change what the matter. It's impossible. It depends on the situation. I had a big oil company that could do that but it was a big oil company but just one among many other big companies so even in large scale it is the same problem but I wish it happened but we have now we have real lives and they are the first ones that are in Latvia. Yes? We have a little video I think it's not the problem. That's the robot. They make clothes and they are the first who will really follow them. Ten? Yes.