 The six goals for urgent and emergency care will help us deliver the right care at the right place first time. An integrated and practical approach to planning, coordination and support that encourages preventative interventions will help those most likely to need access to emergency and urgent care stay well and out of hospital. We continue to build a 24-7 urgent care service via NHS 111 Wales online or by telephone to give advice and referrals to the right service the first time. We've increased funding to keep people in need of urgent or emergency care as close to home as possible. This should add extra capacity in urgent primary care services and increase access to same-day emergency care to 12 hours a day, seven days a week. People in physical or mental health crises will always have a fast and appropriate response and a reliable care pathway to the right place for anyone who needs it. Local teams will treat serious or severe symptoms quickly to support people to return home or to the best place for their needs as soon as it is safe for them to do so, to help maintain patients' confidence and their ability to care for themselves. Our active recovery model Discharge to Recover then Assess focuses on the individual patient's recovery and independence. With good rehabilitation services, we can improve outcomes for all and help people avoid readmission to hospital. We will substantially improve Wales's urgent and emergency care offer and get people the right care in the right place the first time.