 Hey, what's up coach welcome back to the channel now a lot of coaches have been asking me recently This is a pretty common question That I see coaches are saying hey, I have clients that aren't committed They're not showing up to my sessions. They aren't respecting me as a coach. How can I cut ties? with these types of clients and What I want to do here is I want to show you a simple three-step process that will help you make clear decisions with Your clients and here's the thing I'm just going to be as upfront as possible if you have clients that don't want to be there then Why are you working with them right if they don't want to be there if they don't respect you? They don't value what you're providing then that takes all the joy away from coaching and I think the best part about Coaching is working with Kids and clients that want to be there because you know that they will get the results and and those who don't want to be there It's babysitting it's taxing you always get a headache when you drive out to the field to work with them and At the end of the day, it's always your decision if you keep those clients and stay miserable or if you cut them Right and using that word cut them a Lot of coaches when I've talked about this they take offense to it They're like well, how could you ever just drop one of your clients that's paying you and the reality is if I'm not happy working with a client Then what's the point? Like what's the point? I should be doing something else with my life If I'm unhappy working with these clients because it's a business You should be happy with the clients that you work with and if you're not then you have to make a change So today is about making that change and what I want to do right here. Let's go through it So top left of the screen Says every 30 days identify Right, so this means every 30 days what we do is we take our phone we throw it in the closet and You take out a pen and a notepad and What we do is we reflect on The last 30 days and you think about the clients that you're working with and what I want you to do Is I want you to write down the names of the clients that are hard to deal with and Then we write down why are they hard to deal with what what did they do this month? All right, and then what I want you to do is I want you to look yourself in the mirror and say well Did I set high expectations with these clients? Yes or no If I did and they're not following my expectations Then it's on them if I didn't do that in the first place then it's on me If I need to call them again and tell them my expectations then I need to do it Don't delay When you're dealing with bad clients you need to attack it you need to confront it quickly Otherwise the situation gets a thousand times worse All right, that's the first thing we identify who they are What are they doing wrong and then we look at ourselves? Did we set expectations yes or no if we did and they're not following through? Let's call them it's figured out. All right, that leads in the second Which is can we change the situation? Like I don't just cut clients for fun Right, even though I'm laughing about it. That's not an enjoyable thing that I do in my business So I want to first see can we change the situation like if someone is late if they're not showing up on time How can we change it? Well, we can't change it if I don't say anything about it Can't change it if I just avoid it and hide like a little girl, right? I need to man up need to Confront it and see if I can change it. So that comes down to clearly communicating with that client and Reestablishing yourself. Who's boss? Right, they're not boss. They're a client. You are the boss. It's your business Right. So can we change the situation? Yes or no if the answer is yes, then we don't need to cut them All right, if the answer is no and they continue doing the same thing then we need to do the last thing. All right so I put on here cut snap denied and That means that they're cut from the program. My relationship is snapped at that point I can't move forward with them. So they are now denied. They no longer have access to my program Now as uncomfortable as that sounds to cut a client Ultimately, it's the best for them and it's the best for you And here's a rule that I followed that has really It's it's helped me end those types of relationships on a good note, right? Here's what it is. If someone's no longer a good fit I Do these exercises every 30 days? I identify if I can't change the situation They're cut snap denied, but I'm going to tell the parents that hey At this point our program is not a good fit for you guys But guess what? I've talked to two other coaches already About your child. I think you should check them out I think they're gonna be a great fit to help you guys and I think that's gonna be a much better fit than what we're doing here And at this point you go you guys are no longer in my program You have any questions Like and you can take what I'm saying and reword it however you want But to have the boldness to do that with clients that shows strength as a business owner because it's showing that You're not desperate that you need them and you're not gonna just go through the motions Every Monday when you see them just because you want their money. It's you want to be happy and fulfilled coach The way you do that is if you have good clients that respect you good clients that show up good clients that do the work Good clients that do the homework good clients that are paying on time Like this business is so frustrating when you work with clients that don't do those things Right and this is why you need to cut snap and deny Clients in the future if they aren't following your rules now if you're watching this and you have some You let's say you have some clients that are Annoying to deal with Take what I'm saying and do it right don't don't just think about it think that's a good idea Like go do it. You're gonna feel so much better Hey, you're gonna feel so much better when they are no longer in your ecosystem. I promise you Remember the first time I cut a client. I was so afraid. I was thinking gosh What are they gonna say to me out at this park like what are they? Are they gonna go write a bad review about me? What are they gonna do? I was freaking out. I remember it took me like three weeks to do it in The moment I did it. I was like, wow, this felt so good Now I don't have to worry about this anymore. This this thing is not on my plate anymore I can focus on serving those who do want to be here Not on those who don't want to be here Right and the goal is to be able to mop that up every 30 days in your business when you do that You surround yourself with clients who want to be there again. It's way more enjoyable It's way more fun the way more rewarding and guess what on the business side Your business will always make more money when you work with clients who do want to be there And your your business will always make less money when you have clients who suck All right, that's it. If you want to chat text me at 2109605771 That's it for today's video catch you later