 What about diversity of languages on the net? Is progress on multilingualism positive or negative and why? Well this is really the content challenge of our times and certainly for regions with high linguistic diversity such as Africa, India, Southeast Asia, there is evidence that not many of these languages are making it online or making the online transition and that is really a source of some concern if we're to engage properly with the unconnected part of the world's population. So there's some recent research by UNESCO suggesting that there's over 300 languages online but you need to differentiate between the internet users who are more linguistically diverse and internet content where the evidence suggests that it's still really the vast majority of internet content is online in a fairly limited number of languages. Another question is making existing services online available in more languages and we're seeing some progress here but by no means as optimal as one could have hoped, Wikipedia seems to perform the best in terms of number of languages available online mainly due to its emphasis on use generated content but there's also been significant efforts by Facebook and Google and others to make their services available in many more languages so this is definitely a very important area and one to watch closely.