 Morning, I'm Jay Fiedel, this is Think Tech Hawaii, and we're talking about Corona Watch, we're going to call this show about Corona Watch, but it's actually a very interesting angle on that. And to help us analyze what we got today is Catherine Noor, she is the host of Much More on Medicine, which plays on Wednesday, am I right Catherine? Correct. We have a three o'clock show tomorrow. Yeah. Okay. So, why don't you tell everybody what you're doing tomorrow, you got a guest? Oh, we do. It's another attorney, Natalie Pettit, and we are going to be talking about legal issues and COVID-19. We know many of you may have some legal questions and we're going to dive into the legal issues that arise out of the virus. Okay, great, great. And you touch an interesting point is that we are doing a lot of COVID-19 shows. In fact, since it began, and it began for us in January, we've done something close to 80 of them. And you can find them on our YouTube channel, youtube.com, slash Think Tech Hawaii. It's the playlist called Corona Watch. And all our Corona Watch shows, Corona related shows are there. So, today we're going to talk about something that Think Tech thought it would need to do. Namely, have a survey. And survey our followers and listeners and viewers to see what they thought about coverage and what they wanted to know about. So, we created a survey and we publicized it on our daily email advisory. We gave everybody a link. There's a link on our website also. The survey ends on the 15th, which is what, next Wednesday. So, everybody should come around and fill out the survey so we can get a handle on what you're interested in knowing about and sort of shape our coverage around that going forward. But we do have nearly 50 responses so far. A lot of them came in today. Today is only the third day the survey is open for response. So, Catherine and I thought we'd get together and examine the results we have so far, which is not complete, but which is enough to have a good discussion about. And see what they tell us at least so far. So, Catherine, you took the survey. You got some general impressions you want to talk about? Sure. When I took the survey, I was thinking about my feelings about what was going on and that I wasn't a really early adopter in this. And the reason why is because I'm kind of used to news media making a big deal out of like an event like a hurricane is coming. Then I go immediately to the store and buy a lot of items. And for some reason, this event, I heard the kind of coverage and I didn't get as excited about it. I started hearing it when I was in Lima, Peru on BBC World News. And maybe the reason why I didn't buy in as early as a lot of people was because I was hearing about China and it wasn't really in the U.S. yet. Yeah, isn't that true? That includes the president. He wasn't buying into it either. I personally became aware in early January when we filmed something called the Pacific Talk Communications Conference on January 10th. And lo and behold, there was an email from the manager of the conference to the attendees and there was something in the order of 7,200 attendees saying that somebody had flown from Wuhan, Kethay Airlines to Narita, and from Narita to Honolulu and had been at the conference. I said, whoa, wow, now it's right in our lap. And there were all these people at the conference that could have caught it. But I called her up and found that, no, that was actually not exactly the case because this person who was supposed to come to Honolulu and come to the conference in fact had off the plane in Narita. But it awakened me and awakened Think Tech. We started doing shows then and we've done a lot of shows and we've drilled down with experts on many, many, and you see a lot of this now today on CNN and MSNBC and the like. But we've been covering it for as long as longer and we've been covering it in great detail in some shows. We have some very notable global experts that come on in every aspect of coronavirus. But let's look at the survey. So, you know, will the maestro please bring up the survey and we'll go down question by question. All right. First question, what aspects of the coronavirus interests you most? Okay. And, you know, you can't read all of the words in the question but this is a kind of, you know, example of what SurveyMonkey can do when people fill out the answers. So, we can go down one screen and see the exact questions and see what the answers were like. So, how the disease progresses? Hmm, 30, 38%. How do we avoid catching it? 53%. Everybody's interested in that. This is really right now. How will it affect my job? Not so much. 13%. How will it affect my finances? 35% is pretty good. How will it affect my quality of life? 42%. And that's true. That's a big question. How will it affect the state? Interesting. That's a statewide kind of consciousness at 67%. How will it affect the country? Not so many people care. How will it affect the world? 48%, almost 49%. So, what does this tell us, Catherine? Well, what does it tell us about the people answering and what does it tell us about what we should focus on? Well, one thing that kind of actually bothers me a little bit about the responses is that it only 13% or so, I can't remember the percentage of how many it would affect or were concerned about their jobs. That led me to believe that there weren't very many people in the service industry such as waitstaff at restaurants or hotel employees or airline employees that took the survey. And that concerns me because I would think that, that really surprised me because I would think that many people would feel that it would affect their job. And that also leads me to believe that quite a bit of retired people or exempt employees may have filled out the survey. Yeah. Well, that's true. And I wanted to take a moment and tell you who is getting our notice about this survey. We have it on our website, thinktecawai.com, which has all our current and old movies going way back when we have 9,000 movies. And so it's on the top of the website. So everybody in our mailing list is going to, everybody in our viewer list, with quite as many tens of thousands is going to see that every time they watch a movie on our website, live or from our archives. So I'm not sure who that is, but I think it's a lot of people and it's probably most people in Hawaii, although we do have a following on the mainland than elsewhere. The other place where they would catch it is in our daily email advisory, which goes out to our mailing list every day, which is something in the order of 7,000 to 8,000 people and they get it every day. We've had an article on there since last week providing people the link so they can click on it. So those are the two primary sources. And of course, we told our immediate friends and followers about it. So it doesn't reach everybody. It may not reach everybody, for example, in the tourism industry. And maybe that's why you have that 13% number. It's a good point you make, Catherine. Let's go on to the next question. This is question two. What kind of people would you like to hear from? Select one or more. This is easier to read at the graph. Doctors and medical people. That's pretty robust. Scientists and epidemiologists, people want to hear from the scientists. People in government, that's the lowest one on the chart. I guess it tells us people either don't believe or don't want to hear from political and government officials. Economists, I guess some people, many people are concerned about economics and the business community and recession, depression, what have you. Neighborhood and communities, not so much. Actually, it looks like that's the same or slightly less than political and government. Many people necessarily see this as a neighborhood issue. And leaders in other states, like governors in other states, they want to hear from those leaders. Now, let's look at the percentages. Doctors and medical professionals, 63%. Scientists is the top of this survey, 79%. Politics and government leaders is pretty close to the bottom. Nobody wants to hear from them. Economists and business leaders, 56%. Almost 57%. People want to hear about what's going to happen in the economy. Neighborhood and community leaders, that's the same as political and government leaders. I guess people don't really want to know what their neighbors feel about it. They want to connect up with the national events or the statewide events. Leaders in other states, like governors, 29%. Interesting, people are not that interested in other states. Okay, so what are your reactions to that, Catherine? I'm sure you have some. I do. I actually was just listening to the governor of California on a broadcast before we started this. And I hear Trump, I hear all of these different leaders. I hear Igay, I hear Caldwell, I hear so many government leaders. I hear an F from them. I don't hear from scientists and epidemiologists. I don't hear from medical doctors. And I know, Jay, that you have those people on your shows, so we can hear it on Think Tech Hawaii, but on other broadcast networks, we're not hearing from them as much as we're hearing from the government. So I think people have had enough of that, and now they want to hear from those people, the kind of people that you're bringing on to your show, Jay. I think there's a lot of confusion out there. If you watch the Trump press conferences, it really doesn't sound like a press conference, does it, where he beats up on the press. I guess that's for him as a press conference. You get confused. What's the real deal here? And I think people are confused, and they want to resolve that confusion by talking or hearing from experts. We started experts pretty early. We had Sarah Park, the state epidemiologist. She's an MD on the show. We had a researcher from Japsum on the show. We have Yu Ping Dang, as I remember, who is coming on this week. He's from Japsum, and he's working on pharmacology that might actually have an effect on the immune system that was in Civil Beat and the newspaper last week. So we're going to drill down with him. And we have, this is the big one, really, really big. I mean, there have been a lot of doctors, Brad Wilcox, last week. But the really big one is a fellow named Dwayne Gubbler. Gubbler is infectious diseases. Gubbler was with CDC. He's Johns Hopkins. He was with CDC for years. He was with the World Health Organization for years. He was in Japsum. I think he's still associated with Japsum. And he had a very, very robust career in Singapore at the Duke NUS Medical School there, where he developed a very substantial infectious disease department doing research. And anyway, we have him coming on later this week. That is really a very important show because this is a world-famous infectious disease researcher who has connection with Hawaii and who can tell us a lot about what is going on with coronavirus. I have questions up one arm and down the other to ask him about. Anyway, yes, we have medical professionals coming on. But let's look further at question three and try to get through that one. This is how do you feel about the future? This is like a psychological test. Extremely frightened, not that many. It's pretty small actually. Somewhat frightened. Okay, that's more than 60%, more than 50% rather. Not at all frightened. We don't have too many in that category. Generally optimistic. That is very interesting. And I'd like you to comment about that, Catherine. And I don't know enough to find that interesting. And then the last one is, I don't think coronaviruses have any concerns. Nobody said anything on that one. Let's look at the text on it. Yeah, I don't think coronaviruses real concern is zero. Extremely frightened, not that many people. Somewhat frightened, I'm not sure what that means, but 54, 55%. Not at all frightened, 2%. Generally optimistic, 34%. That's interesting. I don't know who is optimistic. And I don't know enough, 4.5%. So what do you think about this? This is a little, I mean, you wonder if people are reading the same material than I am and that you are. If I, you know, I did answer this and I said, I was very frightened, but that's just me. What do you think? This bodes well better for the stock market in having some people that are somewhat optimistic because we do want people to be optimistic enough that they're going to spend money and keep the economy going. If everyone was extremely frightened, that would be worse for the economy. I understand this somewhat frightened because I think most people, clearly we haven't been through something like this before. And I'm not sure if those are the people that are watching those movies like Contagion and getting fearful from that. But I think that we're kind of in this uncertain zone and when people feel uncertain about the future, they do become somewhat frightened. And so I think that I'm actually happy with those results. I think that it's reasonable to have people somewhat frightened. We want them to stay home. But on the other hand, we want people somewhat optimistic so that they'll spend money so that we can keep our economy going. Yeah. I think it's good that we made this anonymous. We don't know who answered what. And I think that's valuable because you want people to be candid. However you feel about the substantive answers here, especially this one on psychology and emotional reaction, I think it's candid. I think people really feel this way. Let's go on to the next question. All right. How well has county government, we went through county and state and federal? How well is county government in Hawaii done in the crisis? And you got to select one. So they've done very well. They've done well, but they haven't been candid. That's the second one. They've been candid, but they haven't done well as the third one. They've been neither candid nor have they done well. Too early to say that's the, you know, that's the largest category. That's an interesting answer. I don't know what it means. You can tell me. And I don't know enough to say that's kind of related to what's too early to say. Let's look at the text now. So 13, almost 14%, they've done very well in all respects, all the counties. Interesting. And a lot of this is public relations. How well have they reached the public? They've done well, but they haven't been candid. Only 2%. That's interesting on the counties. The third one is they've been candid, but they haven't done very well. That's interesting because 20%, people don't think they've done very well at the county level. And they've been neither candid nor have they done well. 16%. So you take the 15, the 16% plus the 20%, you get a lot of people who don't feel that the counties have done very well. Too early to say 36%. I'd like your opinion on that, Catherine. And I don't know enough to say 11%. How can you not know what's going on? But that's rhetorical. So Catherine, what do you think of these answers? Let's add up the bottom two. The bottom two is too early to say and doesn't have enough information to know. That's about 47%. That's roughly half. And that makes sense to me because I think a lot of people either are purposely not listening to everything that's coming out. Otherwise, it's too overwhelming. And people have imperfect information. I admit that I have imperfect information. I do listen to probably, unfortunately, two plus hours of content about this or consume that much a day. I would prefer to consume less, but I still feel like I have imperfect information about decision making. And I think it's kind of a reasonable response to kind of be in that category that let's see whether they were right and whether they made the proper decisions. On the other hand, perhaps the ones that have very, that are more opinionated on it, maybe they're consuming more information or they're just more opinionated people. I'm not sure. Yeah, right. Or they're just confused. That's why they can't come to conclusions. They're sort of tossed between the... Okay, let's go to the next question. Okay, how well has Hawaii state government done the crisis? Not a lot of people think they've done very well. Some people think they've done well, but they haven't been candid. Some people think they've been candid, but they haven't done it. We're going to look at the text here. And the blue one, the biggest one, they haven't been candid or done well. And of course we have those two less ones that you were talking about too early to say. I don't know enough to say. So let's look at the text. Yeah, they've done very well in all respects, 7% done well, but haven't been candid. Same thing, 7%. They've been candid, but they haven't done well. Appreciate that, 20%. They've neither been candid nor have they done well, 31%. That's the biggest number here. And the rest is too early to say, and I don't know enough. Those are the ones who either don't know or are confused. So I guess your reaction is going to be pretty much the same. And people do not have a high level of confidence here. Okay. My reaction is a little different. Okay. If you look at the two that have the answer, they haven't done well in it. That adds up to more than 50%. Okay. I think we are in an environment where we have this expensive rail, and we have this government corruption trial with the KL Lojas that has just been big news. We have a lot of things locally that have been disappointing with our government. And I think people are not looking at the Corona virus situation in a vacuum. I think that they're looking at their feelings generally about how state government is handling things. So I think that this reflects that as well. I think that's a very good point, Katherine. Thank you for that. Let's go on to the next slide. Next question. Federal government. Wow. What a disparity. Done very well. They've done well, but they haven't been candid. They've been candid, but they haven't done well. They've been either candid nor have they done well. That's the one that goes to, oh my good, almost 70%. And of course too early to say or I don't know anything. Let's go to the, yeah. So I guess the one that's remarkable, the one we have to talk about and analyze a little bit is they haven't been candid or done well. It's a mess. It's a federal level. And I suppose, you know, the press has given us a pretty good insight into when Trump is telling the truth and when he's not, when he's dissociative and when he's cogent. And so this is a reflection of those press conferences and all of the really horrible things that have happened with regard to testing and the back and fill on masks. And of course, you know, the fact that the national effort has been so bad, including laying it off on the states and criticizing the states when it is in fact a federal government's obligation, clear obligation to do something in a crisis. So what's your reaction with that big number of the 66, 67% Catherine? I would expect it in Hawaii. We have a, we're mostly a democratic state. We have very few Republicans in our state or in our legislative, our legislature. And so therefore we're going to have a huge number that is disappointed with our federal government. If we were in a red, what is it? A blue state for a red state blue, blue state. Anyway, if we were in a red state, I think we would find that it would be different. We would have probably the opposite. So I think this is a definitely reflects our feelings as Hawaii residents that are mostly Democrat. Yeah, but also clearly it also reflects the media coverage and the perception by the people that is reasonable. Sure. I took the survey and I'll tell you, there's no question partisan or not. There's no question objectively to me that the federal government has not done well. It has not been candid. You took the survey. How did you answer this question? Actually, I don't recall. I don't remember. I don't think I was in the 66%, but I can't remember exactly where I landed. But I completely understand why people would feel that way because the press conferences have, it's a little inconsistent information. It's pretty difficult. And like you commented early, when I mentioned that I was a later adopter of this, you said that I was more in line with the federal government and being an early adopter yourself than and many people perhaps were, you might have a different opinion and have consumed more information. That's a good point. Okay, let's go to the next question. Let's try to get through them. How well have healthcare providers and systems? This is another category sort of like government healthcare now. How have healthcare providers and systems done? And this is interesting. They've done well despite all of the problems. They've had a lack of equipment and staff and so forth. And, yeah. And I think that's an important answer. I think it's accurate in terms of what's happened. What's your reaction on this one, Catherine? We're calling the provider. Let's look at the text on it so we can see what we're talking about. Okay, go ahead. We're calling the providers, the heroes. And I think it's very reasonable for people to conclude that they are doing well despite the lack of supplies and shortages. They're continuing to work hard and battle this horrible battle and taking on risk to themselves. Yet they complain that they don't have enough equipment clearly they're doing the best they can. It's interesting. It's 44 plus percent. They've done well despite shortages. Only 11 percent is they haven't been able to do well because of shortages. We got to send out a similar survey going forward next couple of weeks and see if that changes because of the APEX phenomenon. Okay, let's go to the next one. So interesting. Are you satisfied with the level of testing? Well, this is the most pronounced answer of all. And the answer is I am disappointed with the level of testing and that goes to 85 percent. And I imagine that that is in significant part because a lot of people out there would have liked to be tested or would believe logically that if you test people you can get a better handle on how the disease is progressing and spreading through the community. Okay, here's the text and oh my goodness. 86, almost 87 percent I am disappointed with the level of testing. What do you think, Catherine? I know Dr. Miskovich is working very hard to get people tested but we've had a lot of problems with getting the testing kits and being able to use them while we just don't have enough and we don't have enough personnel. It's very difficult. I would like to get tested if they could but we're not in that position. It would be great if we could get 1.2 million tests and have everyone do it. Yeah, we're not there yet and despite all the assurances over the past several weeks now since early March I think we're not there and that's a real problem because I'm sure that all the experts will say including especially the Josh Green will say that you need to have a test to know where you are. Okay, let's go to the next one. We're getting toward the end now. Okay, what's the question? Are you satisfied with think text coverage of the crisis? And something over 40 percent said that they are. Some percentage said I am not satisfied. We don't know the detail on that. We didn't ask. And then a lot of them said 60 percent plus said I don't know enough to say and I think that's probably because they haven't looked at a lot of think tech talk shows yet. Okay, maybe they will after. So here's the specific percentages and the text. Catherine, what does this tell you? Well, I think that you're doing a great job in providing this information that's needed to the public and I think that people who don't know they don't have the time to put into watching. So they're being honest. There are few people. There's always going to be people that don't like anything. And so those are the people who are probably saying that they're not satisfied with it or maybe they feel like you could do even more or do less. Yeah, you don't know. It could be that. Because I tend to think they would like to see us do more and if you ask them if they're satisfied they say we're not satisfied because we want to have more and more and more there. They're fixed on it as a lot of people are. Okay, that's the last question, number 10. I'd like to number nine rather. I'd like to see more coverage on think tech. And okay. So let's look at the text so we can read it. Local Hawaii coverage 46% plus I'd like to see more national coverage. This is the last question. 11 and so forth clearly between those two people want local coverage. I'd like to see international coverage. That's about the same as the national coverage. That's interesting. I'd like to see more scientific coverage. Well, this is consistent with the early questions about talking to scientists 46 and a half want to see more scientific and medical coverage. They want to know more about how this works. Probably because that affects them. I'd like to see a community that's only 16% I'd like to see business 37% those are the people who care about business or jobs and the last one I'd like to see more government and political coverage. That's the lowest one of all 6.9 37% I guess people don't want to hear anymore from government and political. They want to hear from doctors. What's your reaction to this one? We're in the information age and people want information regarding the medical and scientific information from epidemiologists. Just like if you go to the doctor and complain of something one of the functions of a medical doctor is to provide reassurance and I think what we want to hear as a country is we want to get reassurance from medical personnel and epidemiologists and we're not really getting that. We're getting it from politicians people that are non-medical. That's why I think they're answering that way. Yeah, very good. My view is the same. So those are the answers we have so far. There'll be more answers to this survey. We still have a week to go on it. More than a week. I think it's very interesting to see how people have come in so far. We'll be observing them as we go and be making decisions about what kinds of shows we want to do on it. I think I already have a good handle on at least how some of them feel. We'll do some more surveys too. We'll follow this because it's totally dynamic. It moves on so quickly and that we'll probably change our questions and we'll do this next month. It'll be a new world next month, one way or the other. So look at the survey. Answer the survey now. It's on our website, thinktecawaii.com and it is on our daily email advisory. You can sign up for that on our website and thinktecawaii.com is our YouTube channel. So thank you very much. It's been very interesting answers from you and very interesting to put this on the screen, I must say. Catherine Norr, she's the host of Much More on Medicine. You can see where she's coming from and we'll see her again tomorrow. Thank you so much Catherine. Alright, thank you today. Thank you all and thanks to those of you who watch us and who respond to our surveys. See you tomorrow.