 Tom here from Warren systems and we're going to talk about ninja one RMM tool a couple qualifiers I want to get out of the way this video is not for everybody This is a video about the tooling we use in the IT services and managed service provider industry Specifically the ninja one RMM tool formally I was using a tool referred to as enable right now which used to be solar wind Which used to be actually GFI and before that it was hound dog and we've been using it for about the last eight years Pulled his closure. I was on their partner committee But my overall feelings about the company is they make a nice product, but it wasn't for us anymore We like the features better over at ninja one, which is why we migrated everything over there now this video is also not going to be an exhaustive list of the Constant debate of which is the best RMM tool because I guarantee there's gonna be someone in the comments down below That hates this product likes another product and if you head over to any of the community forums such as reddit r MSP there's that debate probably going on right now as we speak with a group of people who are Telling you that their RMM is terrible and that they are going to switch to another one because the grass is always greener I don't have time for an exhaustive list of all RMM tools But I will leave you a link to this comparison spreadsheet that I don't maintain and I'm not even positive when the last time It was updated, but it does have well ninja RMM in the list along with synchro enable Navarisk land sweeper kasea kabudu continuum atira ditto and Probably a few others I may have just skipped over scrolling through this The reality is I just don't have the time myself and maybe if someone wants to throw a massive amount of money at me I could actually do this I would like to test every single RMM tool and on board at least in this is how we tested when we switched in November of 2021 we onboarded just 200 of our fleet as I referred to it the Computers that we manage on there to see how it worked And then you have to survive a couple patch management cycles from Microsoft and see how the system and platform handled it Whether or not there was any problems You really have to do some testing and after November and into December on January 1st We just migrated the rest of our fleet over to ninja and everything went really smooth This is the problem though when it comes to testing of what about one of these other tools is well You have to kind of use it for a little while and get used to using It to really determine whether or not you're going to like it or whether or not it's a good product and hence Why it's really difficult to try and pick an RMM tool and why people kind of rely on Community engagement and discussions about it But ultimately you'll find a lot of these major RMM players out there such as solar winds Well, which is enable now and connect wise and kaseya and datto and Ninja the one I chose have a really similar feature set out there And I'm positive I missed one and it's probably the one someone's going to comment down below Is their favorite anyways the final little disclosure is going to be that this video Was not provided in advance to the folks at ninja one. This is completely my own video. My opinions are my own. This is not endorsed by or Anything by ninja one. They did not have any prior knowledge other than I told them I was going to make a video and that's as much prior knowledge as they have I always maintain a really strong Content ethics policy that I have linked over on my channel and of course you can find it on our website Where we don't do paid reviews for things. It's just the way I work Anyways, I want to get those out of the way and now just like when I do these reviews for myself Not just for the video. I actually always start with where is the security? This is a thing I throw back at people Whatever they asked me about some random project that looks like you'd be cool to go deploy it somewhere And if it's public-facing or accessible where it could be a tool used against you You really have to consider the security implications of it and that was brought front and center in july of 2021 Kaseya became well a rather popular search term because of the ransomware incident Kaseya despite any claims they had for security had a fail open Which would not have passed any real code audit the fail open is essentially A way that someone was able to get in their systems and specifically attack the users of kaseya and the it companies and then Deploy ransomware at scale across quite a few different companies This was then addressed by companies like nege and many others Not too gloat to say our product didn't get hit in years But this is a good write-up and a nice piece that says here's how we're handling security Because it took that type of incident to get many different people asking where security is a question I've asked for a long time and i'm driven nuts by people who start thinking about security and start with What's the cheapest product or what's the best free way to do this? Etc etc and never really considering the security implications of what they're doing And that is what gets us into some of these bad situations with public facing things etc And i'm not going to go on a rant about that what i do want you to read and i'll leave a link to this Is this goes through all the process and procedures and pen testing and certifications that they go through at ninja I'm actually engaging directly with ninja and i said this should be more than just this little page here I've suggested they have a whole expanded and i've said this to many vendors page on all the details of their security Because we really should be able to see as much as possible With what everything is going on and everything that's being done I've used bit warden before as an example as a company that really lays it out there because they have all the reports publicly available That's one of the reasons i like the tool is they don't try to hide anything They're doing and they're very public facing and how they do all their pen testing all right now Let's actually dive into the product now. This is their getting started dashboard You can hide this from your dashboard if you don't want it to show each time normally You'd probably just jump right in organizations But I thought I'd start here to point out that if you're new to ninja they have a lot of documentation here They have a lot of documentation on the core features They have a lot of good documentation news community support This is a really hard thing to test with companies so far in january of 2022 our support experience has been great But over the years of having some of the other products It's back and forth sometimes they do great on support sometimes something clearly happened internal that well Support wasn't as great or product rollouts. This is a real fuzzy thing to test But I can't at least tell you right now We have been receiving good support and I've heard from people that have used ninja for longer to me that They have improved a lot because the support was okay before or they had some issues Honestly, I am so happy that they just have a lot of documentation that also includes things like video tutorials This makes me really happy and yes, not just a little bit of write up here You can see that these are nice extensive lots of screenshots and easy to find easy to search easy to navigate This matters a lot because I'm the person that does take the time to rtfm I don't just tell other people to rtfm or suggest it I always do as polite as possible But I actually take the time to really read through documentation to make sure I understand things Or even if I find a flaw in a documentation, it works different than expected I will then reach out to the company because this is how we get to a better solution Is letting them know if you find a flaw so far having found a flaw in their documentation So good on them for keeping this up to date and yes, they do call them ninja dojo They do have submit a request right here to make it easy to get to Contacting now Now one of the next things to talk about is creating adding and all this I can't really dive deep into this for this particular video, but I can assure you it's relatively easy to do Second, we don't have a psa integration. So as you see it's a little Blocked out here. They do support different psas. We do things a little different here and at present in january 22 We don't have a whole psa solution We're running that attaches to it But go ahead and check their documentation They have quite a few of them that are supported all the most popular ones I would say now one of the things we use ninja for isn't just managing all these computers But sometimes there are co-managed environments where we have them Co-mingled as and we are the outside it company helping an internal it team maintain patches and security And this is actually one of the features I do like about ninja So I created this extra user called lts demo that's limited in scope so we can only see the organizations I have assigned to it they have nice permission sets on here And I am told by quarter two of 2022 or maybe in late q1 There's going to be more features and give you even more granular control But this is a really important feature if you're someone looking at a co-managed solution Where you want to be able to see all of everything globally But then offer an internal it user a more local view of only their systems and be able to limit things in scope This is the feature I'm actually using right now to have this demo user set up So we have all of our organizations and all of our businesses in here with our entire fleet of systems that we manage But I've narrowed it in scope to these couple ones called lts demo office And as you can see it says 80 healthy four or five devices That is actually because my staff purposely kind of Broke one of the systems for an unrelated test to this video So one of the systems is just not reporting so it says it's unhealthy But let's talk about what is reporting and the things I set up for this particular demo Now to make things a little bit more visible I'm going to zoom in but I don't want anyone to mistakenly think that everything's this big all the time So right here's our demo office and we have the Healthy systems the problem system So it lets you quickly narrow down and focus on what's important Which is usually you know figuring out why these systems are unhealthy I know why this one is so it doesn't really matter to me We can look at the os patches maintenance and we're all doing this for the lts demo office fleet So everything that would be underneath this all the different computers and systems under here We'd be able to see And we can say like what's installed here for os patches And then it's telling me how many computers have these os patches installed Like this one right here has installed on two devices We can click and we can pivot to see both of these have this installed. This one's not connected Well, not functioning properly. That's why there's some errors on it But this is the one we're going to focus on right here and then we can look and say, all right This one's nice healthy patched in up to date now The other things we can monitor inside of here go back to lts demo office Are all the activities and this is the activities for everything that's in here It isn't important for a compliance reason where you need to understand what each person was doing We need an activity log for who logged in when we need a Log of who touched what inside of the system. So lts demo has been busy touching things And other things are just happening like the windows patching that is on an automated schedule So the automated tasks don't have a user associated with them Which means they were initiated and scanned and run by the ninja platform And the other ones that have a user well, there's the users on there patchman applied patch manager started And we can go through this entire history. We can filter for a specific date Different types whether it's a configuration change device active directory bit defender different conditions connect wise control So you can filter for anytime this was Asked or let's say let's look at hardware changes what hardware changed on here And it just is really nice people to roll down very quickly across all the systems in there because sometimes for investigative reasons You really need to understand everything that led up to the events you're dealing with right now And they make that relatively easy to do Documentation we haven't taken extensive advantage of this yet, but this allows you to build documentation and edit it So, you know, like this particular system has an 80 level 2019 dcp server We don't have any values filled in but you can fill in each one of these and what your settings are for in backup type email type If it's an office 365 is it Internet way on virtualization voice pbx wireless settings that you want to have in there for that So you know that what the ssid's are for that. This is all just garbage and demo information We threw in here just testing real quick, but I like the fact that you can put some of this in there So when you're looking at it from a company standpoint, I have right on the side here The general things I may need to know about that company We actually keep an external documentation server So we have this referenced in our wiki for more details on how a customer set up But I like that there's a level of integration to it right here as well Now the navigation I want to mention because as we go through this one thing that's important to point out All the different URLs up here. So if I wanted to Click on something and we open this one here, but let's go ahead and open test wins But just holding the control key Hey, look, we can open up a new window and we can see things differently in each window We can go here go back over to the LTS demo office But then have this one here and maybe you want to drill down into the software inventory And then I want to take this URL and say Copy and then send it to someone like a coworker to say Hey, can you look at the software inventory on this particular computer from a navigation standpoint? This is something I really like the way ninja handles this by having the absolute URL references at the top for whatever Pager on right down to if I was in the task manager or system or files for this particular system Being able to say hey, look at the file on here. Look at the Let's go into the boot file directory here now It doesn't put that up there But it gets you the idea that I can at least start someone right at those pages and say Let's look at this together because that's a lot of what goes on sometimes when you're managing systems Is you need some help your level one tech started going? I see where there's a kind of a problem But I'm not sure how to resolve it and they can then just send you the page you're right on the same page It's really a bigger convenience and people may realize having everything navigate like that back over here to the demo office Actually closing these extra windows that are open now Let's actually talk about what it can do on a per machine basis Now it supports and has a linux client something we're not offering at this moment here in january of 2022 Is linux management through our rm tool is something we're looking at but not exactly offering it I usually don't manage linux service through here But I wanted to load this up as a test so I can understand what was going on There are less features here on how this functions in linux It just doesn't have as many features as you do in windows But at least it you know can give you an idea if you notice that the software inventory is going to be Just some of the linux related things in here and not a lot of detail Uh, I don't yeah, there's no uninstall option for the software. So it works. It's not something I dove deep into They also have a mac client that I haven't tested at all because we don't do any mac support Just then one of our things no one here uses mac. So we kind of stay away from it because it's not one of our Software competencies I guess you could say but Nonetheless, we will be testing in the future for linux and maybe I'll do an updated video and see how that works I do love the fact though for linux servers It does have nice user account management and logging like I did log in as user lts on the system And it does have that Information on here so I can dive into what I what happened when someone logged in access was granted because it does offer maintenance reboot And terminal terminal as root I think it's nice that they offered the ability to do some of the back end on here Like I said, we don't use it extensively The next thing is the nms monitoring through snmp This is a feature a few people told me that it didn't exist in ninja Which really confuses me because it's in their main documentation page public facing so you can see that they have this This is a ability to load the nms tool on a Server or workstation your choice when running windows, of course It doesn't have a linux client and this allows you to talk to devices on that local network via snmp Obviously there's limited amounts when you're doing things over snmp. It's not going to be as feature rich as running an agent But for some tools like a synology that we have right here I can still get some details. I can see if it's up and running I can see what data we can pull via snmp and pull it in here such as some of the disk space information This allows me to have some insight into those devices monitor them keep an eye on what's active There's a lot less than the activities here. They have some custom field options I haven't really played with but it's got that feature and it's made something I look into a little bit more in the future But at least it is able to pull that data and it then tells you where that nms agent was loaded And it was specifically loaded on this windows domain server And this is the policy that we have set up on there So once again it allows you to easily pivot and set up policies around there But there are of course just limitations to what you can pull from snmp Now the real manager comes in and specifically will cover everything it can do with a windows machine Now you have the option for the windows machine and whether or not you want it to have a wsus software patching for windows updates where you want Ninja platform to handle the patching. We've chosen to have ninja platform to handle the patching on this particular system And it's worked quite well This is the hardest thing to test is whether or not the software patching and it's a constant topic of discussion because patching windows and well My even microsoft has a hard time patching windows, especially here in jerry 2022 When they rolled out patches broke a lot of things and pulled them off And this is just the aggravation you deal with working as an it person Let's run down everything else that it can do such as having the serial number right here And being able to copy it to the clipboard or click on it and take us over to the dell I wish you could paste it in but we can copy Paste And see that yep, this is an old dell opti plex that we have in our lab There's the express code the service tag that information right there available We have the product key available if it's on a domain or Well, a work group. This one's a work group. It's not tied to a domain TPM status. So there's not this old computer. That's why it's in our lab public IP address This is actually set up on a VPN. So this public IP address showing is not mine But here is the internal IP address. So we have a lot of information on here We have some of the recent activities. We can add notes to this particular system. This is a demo lab machine I can edit This note as needed or just hit remove and create a new note You know Hi youtube. Oh hi you Tube Now we have another note the organization to belong to LTS demo office location because for each company you have set up you can then set up sublocations Which some of our clients are spread out and so we have to build all their different locations So we know where these computers are all that information is there and it's also really handy when someone says I can't get online You can look at the computer click on the location and if everything's offline for that location Well, probably that whole location is offline and let's start there at the troubleshooting process You have the agent version Who's doing the os patch management? It would this mode will let ninja take full control of the windows patch management That's what we've done. So we'll show all that works latest patch scan Latest os patch install. I told to run a scan today at 8 57 a.m I actually ran it and installed a few things just days. I had this computer off for a little bit So it needed those wonderful patch Tuesday patches rolled out Diving into the details here. This is actually querying in real time the processor usage so we can see the processor usage things are running Scroll down open ports window services user log event log You can start drilling down further kind of as needed in there How many occurrences there were last occurrence first occurrence those little troubleshooting things that you need when you're going through here It's not necessarily the deep dive, but you know enough that you don't see what's going on The microsoft defender antivirus, it's up to date But the product is off because it would conflict with sento one agent which is Up to date and turned on it doesn't have any deep integration with sento one Which is our platform of choice for managing the endpoints, but at least it lets us know it's there We manage everything else through the sento one dashboard for any more details Back over to the settings You can see the windows desktop the device roll and there are a series of device rolls Whether it's server or desktop because this will control all the policies you apply to it so it has an entire Management platform that it way extensive and out of scope of this video to go through But it allows us to create different policies that we can apply to different systems and different rules maybe when you want them to update or when you need them to reboot and Oh, this gives you that nice grain or control and then you can see what policy If you want to change the policies assigned to this device or making an override policy So you can apply a policy to the systems to a group to a location And then maybe one particular system has some exceptions that you want it to have an override policy And this is really nice grain or control they offer on all these things Software we have an inventory of all the software that's in here And we can search this so what version of chrome is this computer running? I need to know that right now So it's a filter. Oh, there we go. I queried it. I have chrome 9704469 2.71. What if we under remove it? I can click this and hit uninstall There's a lot of These options in here but of note just because the uninstall button's there If something doesn't have a proper silent uninstall that won't disrupt the user It may fail the uninstall and it will let you know the status of that Whether it was a failed uninstall or it did actually properly uninstall like can we remove zoom? Let's try. Let's go ahead and hit uninstall zoom And we'll let it sit and think for a minute and it'll let me know if there was a problem doing that Now back over here to the os patches. We can see what failed It will let me know and call this an unhealthy system if they failed I can see which ones are installed. It gives me links to the knowledge base So I can look at any individual one go. What was this for? Oh, yeah This was a november 9th cumulative update for dot net framework You can insert by like the most recently installed ones from 115 cumulative dot net framework up to date and patching is a huge thing This is what keeps people secure. It's critical that we keep these patches up to date And sometimes you may want to be able to search things and you can Look for different ones filter for them now You can also do this on the company wide scale to see how many of the systems have it installed But we've narrowed down to a certain system. We want to look but that's how that works on here tools task manager without logging into the system I can have it query the system and tell me what's going on in task manager. What's the Current cpu usage I have this ninja rmm ms edge. Oh, why is ms edge on here, man? It's doing something in the background is it taking up too much. We want to kill it That's where you can take in like end of process end of process change change priority Maybe kill something that's running in the background That you didn't want so you can go through here and kind of get an idea of what's going on Windows services did that service start is the service running we can go through here Start stop change startup type. Maybe something was set to manual You would say, you know, I'd like to actually to change the startup type to be auto auto delayed So it's the same features you have by going into the system file explorer This is just convenient when you want to get to a specific user's documents So we'll go here and say all right. I need to go to Get find something in the user's default cookies and remove it Or we'll go back over here to user's user Then we'll look at the files. Let's go to the documents and screen connect. What do we got in here? Some files in a toolbox. Nope, nothing in toolbox Let's just go to files. Oh, there's some interesting ones. There's a set on one agent. Let's go ahead and delete those All right, so we per you know, I don't really need even this Let's just delete this file too Go ahead and purchase now I went through and deleted some files out of here that didn't need to be there But what if I wanted to put something else there? Well, that's the option too If I needed to upload a file like a clip upload and push a file to a particular system and as needed basis We'll cover the backup in a second because I did some of these actions because once again We need to be able to see the activities of everything that occurred So deleted successful LTS demo user deleted these particular files Before that we deleted these particular files. Once again, all this is all part of a logged history of everything that happened So here is that completed action completed uninstalled program. Here's the results Uninstalled program results success output uninstalled complete zoom great Now we know that this was uninstalled and it was absolutely completed These are important things to know if what or not there was success in here and once again We have that what if we needed to know for different dates? Yes, we can filter that. Yes We can filter for a particular user particular accounts that did this The type of thing that happened we can even do things like let's just look at different hardware changes that happen or Different software changes that happen in a device So they leave you some granular drill down utilities through these activities I haven't really explored much the custom fields. This allows you to pull custom information out of the system And then create action and events out of there Autoscope to really dive into it, but it's a cool feature that does exist on the system Now back over to the script library policies and reboot software update windows update and maintenance The script library is really nice because you can have your own custom scripts that you've added You can also find a bunch of scripts that are just pre Defined in here such as you want to defrag all volumes of bootfarm Excluding boot volumes gluing boot and recovery volumes and just hit apply and kick off a script I'm doing it on an individual basis But they can also be applied on a group basis on a location basis or on a company basis This is what allows us to roll out software. We'll write a specific type of Power shell script like we did here. We needed to delete a download folder So this is one of our scripts the ones that are native are just some of the native scripts built in And of course from there you can do things like There's a defrag script. I think there's actually a floppy script Disable floppy drive Native would you like to run this script? Sure. Let's go ahead and get rid of the floppy drive on there I think there's one for cd-round too Disable cd-round Are you sure you want to run this? Yep. All right. We go back over to our activities Action disabled cd-round Disabled cd-round drives by LTS demo once again having the whole history right here makes it very helpful to Dive into what happened and how do we get to the spot where we're at with this particular system now The next thing is the command exe is root Or I should say system root is not the right word for windows our command exe is long in user Most of the time we're doing things in power shell. It gives us a lot of flexibility and Whether or not you want to run it as User or you want to as run it as system, you know, it depends on a different share But I like that they have both in here either way when you click on one of these It will prompt you for your authenticator app of choice They do support ubiqui as well So you could either touch your ubiqui or in this case I'm using totp with this particular user and Now it's allowed me in here. This is all logged as well But this will allow me on back end not interactive with the user So the user is doing whatever they're doing and I'm deploying or removing or making changes to their system To solve whatever problem needs to be solved and hopefully without disrupting the user We as technicians want to disrupt the users or actually some in sometimes Not interact with them because that's time consuming and just fixing the problem is always the goal Being able to just go on the back end fix the problem the user was having and close the ticket way Better than having to sit and talk on a phone with someone or explain to them Hey, hold on I need to take over your mouse But in case you do have to take over their mouse ninja support splash hop You can purchase that through ninja which we have But we also because we do so much one-off and consulting work have connect wise control And you can integrate both simultaneously in here I believe you can integrate team viewer as well But we don't use team viewer the connect wise control looks for your instance ID And then allows you to link it to exactly your session So when we click this it actually launches right here to join our session And we have these lab servers in this particular setup under our builds I'm running this inside of linux splash app is supposed to work in linux But I didn't get it working. I didn't play a lot with it. But enough that Didn't seem to really Get it working the way I'd hoped right and now that launched me right into interactive controls So I'm seeing the same thing the client would be seeing and this is obviously really convenient You find the computer see the history can't solve the problem without getting interactive with the user Or maybe they need to show you the problem having that one click launch makes it really easy The integration is nice that they do Uh with both as I said connect wise and splash top back over to the activities log Which of course is really important as well and you can see the history right here that LTS demo attempted a connect wise connection now because the connect wise connection is outside of ninja's control They don't have any logging as to if you are successfully connected But they can tell you that LTS demo did do that connection from there We do full logging inside of our connect wise control instance So we have a history of the actual connection and the details there of so fyi on that for those wondering And it will do the same if you're using something like splash top It will also log that in the same way. All right now. Let's talk about backups We're going to go over to LTS demo office backups overview This is an overview of the LTS demo office and any systems that are on the backup plan within that demo office So we can see which ones devices have it enabled Disabled deleted devices how much storage each of those devices is using and how much storage this particular customer is using Now one thing of note is the way that the file folder versus image backups And let's go over to history You actually have two different types of backups running here And the reason for this is the file backups and the image backups are incremental So it's not sending the entire Image every time it runs and it's not sending every file. It's only looking at the differential changes But the reason there's two of them is if I wanted to pull a file out I can't pull a file out of the image backup I can pull a file out of the file backup So if we wanted to show which ones are running and actually let's go over our test wind system backup And run a backup plan. Let's go ahead and run the file backup real quick This is nice if you wanted to keep a file backup running even more frequently than Nightly because obviously the image backups take a little bit longer because you're looking at the whole image of the system And you're narrowing the scope when you do the file backup This will lead though, of course, because those files are also within the image But the advantage of the file backup if I have to restore a individual file It's the fastest way to do it. So we've kicked off this backup process And let's go over here and manage the backups. So we click on manage backup There's the image backups and I have done full testing of the way these work So I can go through and restore a full bare metal image that worked perfectly fine Then we can go to default file backup and this is nice because this is where we can go through and look and push files back Because users are how users are So here's some files on this particular system And we're going to head and delete them because people do that and they go Oh, I actually wanted those files that I just deleted. So while we're back here Let's go to users User and those were out of the document folder and there they are from the backup that we ran Let's go ahead and hit restore Where do you want to restore them to or what version of these files? Here's all the different dates since we kicked off the backup running on this system So if there's a prior version, this is where we have the 1046 a.m When I just ran it ran the other at 7 p.m 1152 so on and so forth depending on the schedules that I had set up for this particular system So, you know what versions are there restore to test wins And you can drill down and put them back to the same place or sometimes as needed when someone has Overwrote because they have more data in one file and the confusion that users sometimes create for this I can restore them somewhere else where they still have that existing file This is maybe they need some data out of it and we can push another copy to their desktop So we can go over here to users Go to the picture user And we'll just go ahead and put it back into documents folder because we deleted them out of there and hit restore And it'll restore those prepare the restore job and restore those back Of note and something you may have noticed in there when we go to restore if we needed to We can choose the other systems that are also having backup plans now This win 10 systems offline so it doesn't let me restore it to it But this may be something necessary where you have to pull a backup because one computer for whatever reason It was destroyed Catastrophically and they already have another computer they're working on and they need something done right now before you can get it replaced You can take the backups and then push them to another computer within that company As needed of course the other option is Just being able to download these files to send them back to the user So if I wanted to just grab or download this particular file What version again it'll ask it only has one version right now hit download For that file then copy it email it however you need to get it back over to the user and if we go back over Those files are automatically restored and by the way this took no interaction from the user So deleting these files restoring these files done from the back end You didn't have to even get on the user's machine I'm only on the user's machine to show you that they reappeared Is magically as the users will sometimes disappear the files now this video did not cover Absolutely every feature of ninja one rmm tool this covered the features that I thought were the most important But of course there's always some other feature Maybe someone else finds important and I suggest you contacting the sales rep and reading through their site Also, these are the features and how it looks in january of 2022 that I covered and there's probably a future date Where there's more features or some changes to the way the ui looks and maybe I'll do an updated video I will try to engage with all the comments down below But please note youtube does not make that always as easy to answer questions And yes, youtube randomly leads comments that it thinks are spam Which is why there'll be an associated forum link where I have my forums that I maintain So if you want to have a more in-depth debate argument or just talk about what you do or don't like about the product Hey, that's a good place to have that discussion And of course there's plenty of other places you can do more reading on this like reddit rmsp And there's plenty of people with opinions on different rmm tools for discussion I'll leave a link to that spreadsheet that I had in the beginning of the video down below and Thanks everyone for watching this video. And as I said head to the forum for that more engaging discussion That's better than the way the youtube comment system works. All right. 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