 Hello everyone thank you so much for joining our UR Come Live tour of the move-in process of 2019. We really appreciate you guys tuning in today. My name is Channing and I'm a senior communication major on campus. I am from Springdale Arkansas which is right next to Fayetteville so I love this area. You chose a great place to live in. If you guys have any questions today please comment those throughout the video and we will be sure to answer those for you guys. And behind the camera today recording for us is Christopher. Hey how's it going? Yeah be sure and let us know where you're from and because we want to answer all your questions. Where are we right now? So right now we are in Reed Hall so this is kind of where we're going to show you the move-in process right near the lot that you will move in if you're in Reed. So also we're lucky enough today to have someone from housing join us today so we have Billy Blunt with us today. Hi guys how are you everyone? Doing well. Good to see you Billy. Glad to have you here. We're excited about move-in. Literally months of planning go into the process every year to make this happen. So we're looking forward to seeing most of you the end of next week as we get ready for move-in. So we're going to try to give you some tips and hopefully answer any questions you have about our process. I like your stylish vest there. Oh yes well as you see these as you pull through the parking lot remember our staff are out in the parking lot so please just be slow be patient as you're driving cars just enjoy we want to keep our staff safe out there as we go through and remember they've been out in the hot sun for hours probably before you may even arrive so give them a heads up and a little thank you for their hard work. It is the Arkansas summer it can get pretty hot sometimes yeah. So maybe we can start off with some things that you shouldn't bring to move in. Exactly so one of the common things as people forget about is what should I not bring to move in every year. We'll start with Captain Obvious here the U-Haul. We know that you have a lot of stuff maybe have more but we can't bring the U-Haul into the parking lot. The reason is our parking lots in many cases next to the buildings are really small so what we try to do is get as many cars in the area and get you as close to our building as possible and a U-Haul just makes it really difficult to turn to get around to get in. So if you do bring the U-Haul you will not be able to pull into your lot for move-in. Your only option will be to park inside of Box 56 which is on the south end of campus if you bring a U-Haul. If you're on the north end of campus that's not going to be real convenient for you so keep it short keep it simple don't bring a U-Haul be smart pack things and boxes you don't need the super heavy code in August okay so if you're going to go home between now and Thanksgiving you can bring it back when you come. Be smart but leave those U-Hauls at home. The other thing we've got is our new friend Ruffy here. Ruffy may seem like a little funny pet to you and we know you love Ruffy very much but we do move-in day not the time to bring Ruffy because the students cannot bring an animal into the residence hall unless it's an approved animal that is some type of service owner so please you cannot bring your animals with you on move-in day and obviously you don't want to leave it in the car when it's very hot so please we love Ruffy but let's leave Ruffy at home and take care of him for move-in day. Maybe we can face time with Ruffy once we get here. Absolutely but as you go through the move-in process those are really the two main things if you go to the move-in.york.eu website you will see a full list of items not to bring but if you specifically remember no U-Hauls leave your pets at home that'll be a great start. Yeah so could you tell us a little bit about how move-in arrival works? Okay so for move-in arrival hopefully you've already picked your arrival time online and you've gotten every and you've gotten that done. Luckily when we looked I think we had almost 1,300 students pick an arrival time in the first 24 hours that it was open so crazy but good job guys you did what you were supposed to do. If you picked an arrival time before July 17th you got something that looked like this either in the mail in the last couple days or should be coming to you any day now we were told by the printers that they should arrive to everyone by Saturday or Monday at the latest so this is what's called an arrival pass and we want to kind of talk a little bit about what this means so as you can see for you guys when you get it you'll pop out the top hang it in your dashboard. A couple things we want you to know on here first it will say the four-digit letter for your building. Now we're in Reid and Reid happens to be four letters so it's really convenient but for like St. Michael Hill West it will have different items it'll have different letters on it that you'll do. Those four letter codes are going to be really important we're going to show you why here in a second. It'll have your name the day you arrive and in big red colors the time you arrive. If there's one thing we really want to stress to you please don't come before your arrival time. We plan very meticulously how many cars can be in the lot at each time. If people show up an hour before their time it makes it hard because we are not accounting for you so please make sure you don't come into the parking lot until the red rival time is printed on your thing. There also be a phone number here if it's the wrong phone number not correct you can go ahead and rewrite it in force that would be awesome if not just writing themselves huh tell it well we'll get it when you get here to the parking lot but hang this in your car. Now if you applied after July 17th for a rival time or you went in and changed your arrival time after July 17th we will send you an email with a they'll have kind of a paper version of this print it out put in your dashboard and we will give you a hang tag that looks like this when you arrive for your parking lot pass and this one this is just a blank generic one that will fill in when you get here so if you arrive if you applied after July 17th for your arrival time we're going to give you this when you get in on the pass. A couple things I also want to point out of the one that we were able to mail to you there are two QR codes on the back of this and for read this one says Garland garage so this is if you click on the QR code it'll give you a map for parents of where to go park after move in and for students where to go park after move in so really convenient really close you do see a big coxs will go down at the bottom we want to thank our friends at coxs they were our sponsors yes they sponsored these this year and they are very expensive we're really grateful for them for their support to hopefully make this in. Billy you mentioned QR codes can you just tell us what those are and how they're even used yeah just so the QR code is kind of the black looking box that's right there pull out your smartphone take a picture of it most ios apps in specific will go right to the website they have it makes it really convenient but what these are just shows you a map directly to your parking lot your parking garage for parents or students afterwards we're hoping we can speed up the process and you have less questions about where do I go when I'm done. Sure I noticed that's a pink color so like you said that all of them are kind of color coded and they are color coded so we're going to spin around here work for that and we've got an example of something that you will see so we mentioned the four letter codes this is read and then if you were happened to be a maple hill west resident you would have this four letter code where you turn into the parking lot you should see a sign just like this so if this color doesn't match up with the entrance that you're trying to turn into you're in the wrong location we encourage you to go to the housing website click on movein.york.edu that's a simple website and you will see in the next week your colors that will match up but your hang tags will match where you turn in if you are a reed or maple hill west student you use the same parking lot so hit your own the same batter so be really particular to follow the right things one of the biggest things that we can really recommend for you about movein is if you go to the movein.york.edu website go to maps you will see the move in map for your arrival it's very very important that you actually follow that and here's why just like for a football game roads get changed roads get turned there's detours there's construction on campus construction yeah as the people driven through the summer know it's everywhere so we are trying to keep you out of construction and make your routes simple one of the biggest frustrations we see on move in day people who don't go look at the maps and they get in the wrong location they get in the wrong traffic instead of going to the right location look at the map for your building it's very specific it'll do it a great example if you live on the north end of campus maybe you're in hots or so if you go into google maps it's going to tell you to come down garland avenue and take a left on right left on cleveland and left in your parking lot and what you're going to find out on move in day is the entire street of cleveland prevents a left turn don't listen to siri so siri will get you in trouble so look at our maps follow our maps it'll make your move in day experience joanne says thank you for the info we're happy to give it to you joanne so right okay so for our parents you will go to one of two locations and again don't forget the qr code on the back you can do that or give you a map directly to that parking garage student parents on the north end of campus you will go to the garland parking garage you can park anywhere on floors four five and six which are the three upper floors it's pretty easy to walk back from the garland garage to pretty much all of north campus so it's really really simple for students maybe in the central campus let's say you're in gregson or founders or hopefries or you're have a student a popper or a dohee you can park in the harman street garage that will be right there again the map will get you there to it that'll be the primary parking place for students your qr code on the back of this will take you to lot 56 lot 56 is the largest meter lot on our campus on the south end it holds a tremendous amount of cars that's your primary place to go you may also park on the green lots on the west side of the football kind of affectionately known as the 70 lots you can go to those green lots as well just make sure that they are allowed overnight parking there is a couple that do not that have signage there that say no overnight please make sure you park in the ones who don't have that signage you can park there but we primarily just everyone go to lot 56 it's right off MLK and across from chick-fil-a so it's a really easy reference point and we did a presentation yesterday with parking remember that chanting yeah and he was uh david was saying it's very important to as soon as you get on campus come by and grab your parking pass so you've got that in hand and we're really talking about two different procedures arrival procedure which is what housing kind of governs and then parking which is sort of parking in transits valley wick too so i will reference that one thing on those maps if you are a maple hill south residents if you're coming in thursday or friday you will have one map if you're coming in on saturday or monday you will have another map the reason for that is we flip those two parking lots for days depending on our traffic flow so if you're maple hill south please make sure you're paying attention to which parking lot you turn into depending on if you come in thursday friday versus saturday monday yeah so i heard that there's a little bit different instructions for reed residents regarding moving could you explain a little bit about that yeah so if you're in reed or maple hill west one of the reasons we decided to use this parking lot is reed or maple hill west residents you will go down and you will enter right behind the pat barker health center there's a turnoff right there kind of across from the administrative building on campus that you will turn and you will come up kind of a service road that will go that will allow just to stage you and bring you into the parking lot as you come through it's very important for reed or maple hill west residents you don't go directly to your building go to that location and we will get you off the reason we do that the reed parking lot is very very small compared to the number of residents we have so we want to keep you out of traffic keep you in a good situation for there and to make sure that the lot can flow efficiently so if you're reed or maple hill west make sure you follow that map your turn in will be right behind the pat barker health center kind of across the street from the admin building that's a pretty sharp right as you're coming down garland onto maple as well so be aware of that after you turn on garland and again if you're a hot resident or a maple hill east resident or a resident car morgan one of the other quad buildings please make sure you don't follow the reed and maple hill west students you'll just get yourself in traffic and go the wrong way good point i know a lot of people have have had a lot of questions about our brand new residence hall adobe hall so a lot of people were concerned about moving so could you explain a little bit about how moving will work at adobe sure adobe is probably one of our most challenging things because it's a building that's been under construction most of the summer there will be an additional parking lot built for adobe that will be to the east of the building kind of behind the fayette will high school baseball field that lot will not be ready for us at move in so what's going to happen at move in for adobe residents they again they will follow the map will move in dot york did he use they will come into the lot um if we go back and we reference this we notice the four digit code for adobe residents he will either say ado a a or ado a b depending on their location so as they come into the lot our staff will filter you to enter one of one of two occasions if you're in the south in the building you'll park immediately in the lot that you enter into if you're in the north there are three locations around all three sides of the building the west side the north side of the east side along stadium drive we will park you in one of those locations our goal is to get you as close to the building as possible i want to emphasize again especially for our adobe residents we're literally blocking a street to move you in so please make sure you arrive at your arrival time is i can't make up parking spaces on the street so it's very important that you show up at your arrival time keep things going smoothly and chatting one thing we haven't talked about is when a student actually gets here how long they have in a lot and how that's going to work so for students who as they come into a parking lot they will have 30 minutes in the lot when you come up depending on your building location you'll walk somewhere near there'll be a big key tent or it'll be right inside your building you'll check in get your keys you can unload your items take them up to your room and then come back down you'll have 30 minutes in the lot before you need to move your car we ask that you be very respectful of the 30 minutes we've done our research and through years it's plenty of time for students to get their items up to the room and back down and move their cars before the next group of students are off so just like you want to park next to your building please be respectful for the next group of people as well so we can get everybody in within that 30 minute window pack things and boxes remember leave those winter coats at home that'll help expedite your move in process Billy we got some questions that came in so maybe we'll answer these one from Rachel her daughter got a POMB arrival pass but she has moved to the quad does she need to pick up a new arrival pass that is a great question Rachel if you were a student who was in Pompert B if you don't know we've decided to do some renovation on Pompert B this summer while we have a a window of opportunity three years of work done and one year kind of four years of work done in one year so we're getting that done and completed if you were a Pompert B resident and you moved to another place on campus that wasn't Pompert C or D wing we wrote a brand new parking pass for you like this except for it has your name and all of your information already on it we put that in the mail yesterday so it should get to you before your move in time to get there and it'll have all your information on it if for some reason it doesn't get there before next week don't panic just come up to the lot let us know that you are a Pompert B resident we'll let you in and you'll get through you'll keep your same move in time that you had before you'll just go to your new lot location with that but we did we did have these filled out and we sent them to you in the mail so hopefully they'll get to you before move in and we tried to do that as quickly as we could once you got your new asylum yeah Karen had a very similar question so and looks like Noel has a question for us too will there be carts for students to use during move in great question Noel we do have a limited amount of dollies and carts that students can check out that will help them into the move-in process but again we have six thousand students we don't have six thousand carts and dollies right so be smart if you have your own dolly you can bring it and check it out we do have something that can check out if it's available you're more than welcome to use it we'll have that process going for you but again if you have your own dolly we always recommend it because the one you get here the ones we have may be checked out as people are using those so use those and be smart to go through a lot of people ask us about volunteers too Channing that's a as a real common question we get there are a limited number of volunteers who help do move in all really four days of the process are going through but remember they are volunteers and so if they don't come I cannot pay that right so you know as those volunteers are around they'll help you move in your stuff but kind of plan in the back in your head that you may not have a volunteer ready because depending on a lot location how many volunteers are available at that time there may not be as many with you as possible so kind of plan it that that you and your family are going to move your items in and if a volunteer is there we kind of jokingly say it's gravy on the biscuit considered an extra resource but just don't count on them being there sure sure Kim asks can you bring a futon on move in day Kim you can you can bring a futon for move in day if you would like to do that as you move things in the room it's not something uncommon we see students do if I would give the tip I may say let your student go get that futon after maybe the first couple days of classes have settled or you know they're in their room for a few days and you're not dealing with the chaos of everyone trying to move in at the same time it'll be a little less stressful but you're certainly allowed allowed to bring that if you would like to Nicole asked do we need to label our items I'd heard people have in the past it is never a bad idea to label your items particularly for volunteers helping you it will help them remember where they're going and where they are you're not required to but certainly a great idea and then one more question about the dollies where do you go to check out your moving carts and I guess maybe we could talk about the process which I think means you leave your id with them yeah let's talk about that so one thing you need to bring with you your student ID when you get to the check-in tent at the campus what we're going to do is two things we're going to check you in remotely there and then we're going to hand you your keys and then we're going to hold your id and we'll take it into the front desk of your zone residence hall so depending on where that is that'll be different locations we'll hold your id and you'll hold your id to you either return your paper room inventory form so if you're in hot or the maples or one of the four quad buildings or Duncan Avenue apartments you'll have a paper form to fill out to complete your online room everyone else will do it online this year so that's a big change we only had a couple buildings we beta tested with last year rolling that out to much of campus this year you'll complete that online in your room once you get up there should take you about 10 minutes very quickly to do that process then you'll come back online and get your id but yes you can check items out dollies typically there's different locations depending on where we are but more often than not they're around the front desk area in most cases. Kim asks are there any students for hire that will help with move in not through us necessarily but whatever private arrangements you make or are your own business you can find uh if there's anybody looking for some money i guess there's a job opportunity for you yeah i would tell i'm sorry i would tell you kim i think most people would tell you move in uh is really not that stressful once you you come in and you follow our directions you show up at your arrival time you have things packed in boxes if you're just smart about the process it'll go really really smoothly for you and so most people are smart about what they bring into a residence hall rooms i think you i think you'll be okay i think honestly they'll have a less stressful time here than they will when they go to the stores around the area after move in it'll be a little busy give you pretty chaotic on those days yeah do we have any more questions let's see well that's all that we have right now yeah follow those move in maps at movein.uart.edu look for your color codes that are on your signs follow those that will really help you as you're going through campus and then last but not least show up at your arrival time please don't come early it makes life difficult for you and for other residents so you do those things you'll have a great moving day and we can't wait to see you next week billy i think we got two last questions coming so let's take two last ones before we sign off uh d asked because he just logged in uh or she just logged in where do you get the pink pass if you if it did not come in the mail okay so repeat that again if you if you picked an arrival time before july 17th you'll get this pink pass in the you pick pass in the appropriate colored one yeah it depends on their different colors for different zones is that but um if you get a pink pass for read other colors have different zones so that depends on that if you did it for july 17th you shouldn't get it in the mail Monday or by late no later than Monday or Tuesday of next week a lot of students have already gotten them we've got calls and we'd ask the printers really to try to have every everything there by today we know delays in mail happen but if you did it after the 17th of July we'll send you an email print it out put it on your dashboard and then as you get into the parking lot we'll fill one of these out for you to get in i would tell you if you ask if you accidentally forget your arrival pass at home don't panic we're not going to not let you in a lot um we'll let you come in for moving but do try to remember it because it will help everyone from our staff in the field to officers who are helping out to see those colors because they know what they mean and they could get you going in the right direction so we said we do two last ones synthia asked how many people are scheduled to move in uh each hall at each time okay um it truly depends on the parking lot size so basically what we do is if a parking lot has um for easy number um 100 100 parking spaces we assume that every student's probably going to come with themselves as a parent so that's two parking spaces per thing so we would never allow more in that situation uh more than 50 students to arrive at one time to get everybody into the lot um and we try to stagger things to balance that out a little bit as well but it really depends on location if you're in humpers or yoke on the tower in the center of campus you'll have more students moving in at one time than you would have versus a smaller lot like reed it's a little bit more limited to the per the time space but we spend a lot of time trying to make the work logistics and math of that work so um we we've never closed a lot yet because we were too full um if people did what they're supposed to so i think we'll be good great great well thanks again for all that information and we love all the questions we're getting we'll continue to monitor these questions as they come in but uh what do you think Channing thank you guys so much for watching we hope that this eased a little bit of nerves about moving you're in great hands here at the university i absolutely love this campus you chose a great one so welcome to the university of arkansas all right that's our last one it's our last year come live