 All right, so it's been over 14 days and you still haven't received a post card So at this point what you want to do is you want to go and the first thing you want to do is you want to go to Google.com and the first thing you want to do is you want to make sure that you're signed in with the correct account that you set up Your Google business profile with okay, so you just basically go up here It's either gonna say sign in or it's gonna have a round circle with either your initial or your picture in it So hover your mouse over that make sure that you're logged into the correct account. That's very important Next what you're going to do is you are going to paste in this link support dot Google.com forward slash business forward slash get help. Okay, then you're gonna hit enter After you paste that in says which business do you need help with you're gonna select your Google business profile right here and You're gonna put post and says tell us what we help with post card never received And it's been over 14 days. Okay. Let me hit next And then right here you just click on other it doesn't matter and then click next step You're gonna skip past this click on next step And then there may be different options here for this particular one. It's just give me email. It could be a video chat It could be a phone call With this particular selection, I'm gonna select email what's your issue and my business profile is pending review And what is your name? And I'm just gonna put my first and last name. What is your relationship to the business? I own the business What is your email address? It says what are the official email address used to manage your business on Google? My business or Google business profile and it's gonna be this email right here that you're logged in to Okay, so I'll just put this one Right, then you'll put your phone number. Okay, and then you'll put your business name that sees it on Google search and Google Maps so basically What that one is is if I go to Google comm And I type in my business It's basically this one right here beside the view profile So you click on the view profile and just go straight to your view profile and then right here You just you know copy that basically And then the business address, okay, so if you use your you know your work Location you put that in if you are a service Service-based business which most of the real estate agents and mortgage people that work with us are service-based Then you put your home address. So I'm just gonna put one two three anywhere street What is the public URL or maps link for your business page? So you basically go up here and it might not even show up because you're not even verified just yet Okay But if you do need that and it shows up kind of like this you just click on this little you know this little Map right here again yours might not even have it so and Then you can just copy this address at the top and then you go back and you paste it, okay What is your business website? Website you're gonna put the website here It's not required. There's no asterisk same thing right here. There's no asterisk right there There's no asterisk right there But you still need to I would still fill in that as much as possible. What is your business website? So I'm just gonna skip back to that Postcard never received It's been three weeks Please give another way to verify business All right, and then You just hit submit you're not this is probably the first time you filled out this So this is your related case ID if you've already opened up a ticket But most likely this is your first ticket and you're gonna hit the submit button Then what's gonna happen is you're gonna end up getting an email To this gmail or whatever email that uses set up your business profile And so basically once you get this email back It's gonna give you a case ID number and what you're gonna do is you're wanting to you want to log into that Gmail or whatever email that you set up your Google business profile with and you're gonna want to keep an eye on See if they email you back, okay? So that way that way if they have any questions or whatever it may be That you could reply back to them and you just want to keep one, you know coming back and checking on this So again, you're gonna go to your gmail or whatever email account that you had this Google business profile and just check the email every day