 One of the questions that I get a lot is, can you work as a non-native speaker at a service design agency? And that's a really interesting question that I want to address in this short video, because it makes a lot of sense that people ask this question. And let me share my experience. So, at RStudio, Thiruvann Foltz, it's really hard, we found it really hard to hire even the most talented people who don't speak the native language, because I think service design, or at least from our experience, service design is so much about culture, it's so much about understanding people, and language is a key part in that. So, when hiring non-native speakers, I think it would be really challenging for them to work on projects to get, for instance, really deep insights and create solutions that are culturally fit. So, what does this mean for you if you want to work at a service design agency and you don't speak the native language? Well, you probably will get into positions where you're not interacting a lot with the end user. How did we solve this? Because we've done projects abroad, we've worked, for instance, in Egypt, we've done a really cool project in Egypt, and the way we tried to solve this is by working really intensively with locals. So, when we worked on our project in Egypt, we had a local team of people who really well, of course, understand the local culture, speak the language, and we tried to instruct them as good as possible to help us do their research, to help us ideate, and we sort of facilitate and guide the process. But basically, they are in charge of doing the research and having conversations and understanding and helping us to understand what is going on. So, that would be my, that's the way we try their approach. It's like work with locals. If you want to work at a service design agency abroad, Netherlands, Sweden, and you don't speak the local language, I think it's really difficult. So, what are your experiences? Do you think it's possible to work at a service design agency abroad? Maybe it is, and if so, how did you do it? Leave a comment down below and let's see maybe we can figure something out here. Thanks for watching, and I'll see you in the next video.