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Published on Oct 1, 2018
"How do we build organizational trust?" Mel Parker describes the calls he is getting from corporations and organizations asking for help building trust in their corporation. The challenge is understandable. Corporations, organizations and their leaders are expected to build a high trust team in a low trust world.
The military has been the most trusted organization in a poll by Gallup tracking Americans' Confidence in Institutions since May of 1973. Big business is the second worst. It is critical that business leaders work to increase trust in their organization.
When trust is low in a company or in a relationship, it places a hidden tax on every transaction. Every communication, every interaction, every strategy, every decision is taxed, bringing speed down and sending costs up. Significant distrust doubles the cost of doing business and triples the time it takes to get things done.
By contrast, individuals and organizations that have earned and operate with high trust experience the opposite of a tax - a dividend that is like a performance multiplier, enabling them to succeed in their communications, interactions and decisions and to move with incredible speed. A recent Watson Wyatt study showed that high trust companies outperform low trust companies by nearly 300%!
An outside set of eyes and perspective can be the answer to jump start a new strategic plan, respond to an aggressive competitive marketplace, course correct to a macroeconomic change or drive organizational change and transformation. Mel has tested and proven experience, in almost every functional area with some of the most recognized global organizations: PepsiCo, Corporate Express(Staples), Newell Rubbermaid, Dell Computers and Brink’s. Mel will provide you in depth insights, perspectives and action plans on strategy, M&A, marketing, brand building, team dynamics and culture.