 We're all a part of the digital revolution from our homes to our phones our expectations as online connected consumers continue to grow We expect more access more control and more information and the best possible service anytime from anywhere Today more and more customers prefer to securely access and manage their account information digitally to pay their electric bills view usage Set alerts report outages and make service requests To meet these needs we are enhancing the customer experience yet again rolling out a new customizable customer care website Our new website features a new look and feel Presenting customer information in an easy to read format that's simple and intuitive There's streamlined navigation to help customers find what they need quickly and easily The responsive design allows for optimal viewing of the site on everything from desktops to tablets and mobile devices The first phase of the new online customer care website is planned to be released to customers later this year We believe our new web experience is another important step in adding customer value by ensuring world-class service in each interaction and every Transaction be on the lookout for future updates