 Good afternoon, everyone. Thank you so much for joining me today. We're going to give it just a few more minutes to get to two o'clock eastern time, and then we'll get started. And while we have a few minutes can someone post in the chat box if you're able to hear me. And also if you're able to see the first slide, the title slide. Okay, great. Thank you so much. Gail and Christie, Julie, thank you so much. Appreciate that. And a couple of things just while we have a few moments we are going to be recording the webinar and also posting that on the Giving Tuesday website that we have. So that's going to be in our resource center. We have a section dedicated just to webinars. And also for those who have registered for the webinar. So all of you, you're going to be receiving via email, you'll receive a copy of the recording as well. So if you need to skip out a little bit earlier, if something comes up, or if you just missed something and you want to kind of revisit it, no problem, you'll receive that, that recording. And also, we'll have some time at the end for questions and things like that as well. So we've had about two more minutes. Thank you everyone for letting me know that you can see me in that you can also see the, the slide. That's the probably the most important part. Thank you for that. We'll give it just a few more minutes here. So just about another minute. I appreciate everyone taking time. Right now it's just a super busy time, not just for nonprofits, but in general, but particularly for nonprofits with Giving Tuesday, kind of come into a close and gearing up for end of year. I know things are really busy. So I appreciate you taking the time to carve out for the webinar and also with all the holidays going on. I hope everyone had a wonderful and a restful Thanksgiving. I can't believe it's already a week has gone by. It's been a good week, but we're kind of back into things super fast. So it's two o'clock now I'm going to give it just another moment and then we'll go ahead and get started. And I had a chance to mention this before I'll mention it again we are recording the webinar just so that everyone knows. So let's go ahead, we're going to launch and we're going to get started. Welcome to our webinar, how to thank your Giving Tuesday donors. My name is Ashley capital leaders. I'm one of the community development specialists here at mighty pause. And again I'm just really excited to have you join us. Thank you so much for taking the time to jump on today. And to make the most of thanking our donors, we're going to look at making it personal, mailing your thanks, showing your gratitude publicly, offering a unique donor experience, building gratitude into your fundraising strategy so a little more long term. And we're also adding some bonus content on transitioning from Giving Tuesday to end of your giving. And then of course at the end we'll have some time for questions. And if you have a question during the presentation, go ahead and post that in the chat. I'll be sure to save some time at the end we'll look at those and any new questions that come up. And just one more time we are going to record where we are currently recording the webinar and this is going to be emailed to everyone who registered so it may take a few days. But you'll have the recording to look back on if you need to or share with someone else in your organization if they missed out. So on to thanking our donors, and let's make it personal. The reality is, we're living in a digital age, which offers so many benefits, particularly when it comes to fundraising and getting that broad donor base. One of the drawbacks is developing an over-reliance on the digital experience. So we definitely want you to feel free to send out those thank you emails letting your donors know the outcome of Giving Tuesday and how their contribution will help to further your mission. But we also want you to come up with a plan for how to segment your donors and your donor audience, and then thank them personally. We want to build relationships with our donors and all relationships require that personal touch. And how do we make it personal? Well, we pick up the phone. It doesn't get much more personal than that person-to-person interaction, and we can't meet one-on-one with everyone. So the next best thing is a phone call, so one-to-three minute phone call with an actual person versus a recording. An actual person does wonders for donor retention, even if you're just leaving a voicemail. And it doesn't need to be elaborate, and you don't need to do this alone. That's for sure. Gather your staff, some volunteers, your board members, provide them the names, phone numbers, and a script, and all of you as a crew, you'll be on your way to building those relationships with your donors. And volunteers, even board members, others, they might be concerned that a donor has a question that they don't have the answer to, because there's a lot of moving parts in an organization. You don't know what someone might ask, and that's okay. We don't have to be afraid of those conversations. We can just have a simple, I'll have someone get back to you about that. Is this the best number to reach you? That's all we need to say, and donors want to know. They don't want to be inconvenient. So that one-on-one, that phone call, and a lot of times it's going to go to voicemail, so you leave the voicemail and breathe a sigh of relief, does wonders for making it personal. Another way to make it personal is to send a personal note. And remember, we want to build those relationships, and there's just something about a handwritten note that can't be replicated. And because most thank yous, although they're genuine, they're not handwritten, your thank you, your personal handwritten note will be memorable. And being memorable is the first step in retaining that donor. And like the phone calls, this can be easy when you share the task. So enlist your team members and provide a script. And you can also make this fun, host a holiday thank you party. With your team, you get your team together, you write your thank you cards for giving Tuesday donors, and you create some year-end appeals to 2021 donors that haven't yet given in 2020. Personalize each note, stuff the envelopes together, make it fun, you can streamline the process. If you really want to get exciting, play a holiday movie, play some music, order lunch, bring cookies, hot chocolate, make it a thing, make it a tradition. And it becomes a time for camaraderie within your organization, and it also is thanking your donors to win-win all the way around. You might be wondering when's the best time to send a personal note. And the answer is anytime. It's always a good time for that personal note, but we know that it's not always practical to send a single personal note to every donor all the time. So be sure that you follow up with that personal note after a specific campaign, such as Giving Tuesday or end of the year. You'll also want to make note if anyone sets up a recurring gift. So if there's a monthly gift that someone just started, make sure you highlight that because it's definitely unique. And on the anniversary of a donor's first donation. This is a long way. And this is also where your mighty cause donation reports and retention report come in. You can download your reports to gather the information you need to make your personal notes truly personal. And segment your donors into groups such as first time donors, monthly donors, yearly donors, super big donors. Once you segment your donors, then tailor the script of your personal note to each donor set to show that they truly are unique. And mail them your things. I know we were just talking about the personal note and that, of course, includes the mailing but there's other mailings that you can do as well. So emails, they do hold an important place in your marketing strategy, but emails are a busy form of communication. It's what we use in work it's what we use with friends. There's what we use with our doctors offices depending so there's a lot that goes on with emails, and you don't want your thank you message to be part of the everyday computer load. You want it to stand alone and what better way to do this than through the mail. A physical thank you is hard to miss when that email thank you can easily end up in your spam folder. That's not going to happen with that mailed thank you note. You can also mail welcome packets welcome packets are great way to underscore your thank you to new donors. Welcome a welcome packet whether it's a conference, a new hotel a wedding. It tells the recipients that they are now part of an exclusive club. We don't give welcome packets to just anyone. So sending a welcome packet to your donors is a tangible way to build that connection. Donors give because they choose to identify who they are with your mission. And this is a big deal that shouldn't be treated lightly. Your welcome packet conveys to your donors that you get it that it matters to them. And the more they feel valued and a part of your group, the more they will invest in your mission in the future. And that's just not monetary wise, but also that could be volunteering that could be getting involved. So what do you include in that welcome packet. Definitely education materials and information about your programs and your services. Why, because whatever brought your donor to you is just the tip of the iceberg, you know the depths of your nonprofit mission work, your donors don't always in the welcome packet is your first introduction. So what do you want everyone to know about your work, you're going to display that here in the welcome packet also include a token of appreciation or membership. If it doesn't need to be fancy or break break the bank just needs to be a token and many nonprofits work with local businesses for discounts on those promotional items. So it's a win win on all sides. Just be sure that your token of appreciate your token of appreciation demonstrates your organization's impact and it creates an emotional connection with your donors. So for example, an animal rescue may send a photo and a story of a recent rescue or an organization focused on children may have the children within their program. Draw the thank you pictures can be simple, but meaningful and depending on your packet and your thank you note, consider including the note in the welcome packet, or send the note separately. Those are good options as you look at how to steward your donor communication. Both are good and it might be that sending that thank you note separate creates that one more touch with your donor that's helpful, or funds are a concern, then go ahead and add that thank you note to the welcome packet. Both are good. Another aspect of thanking your donors is to show your thanks publicly. Most donors don't mind the shout out. In fact, an earned recognition goes a long way and feeling valued. It's a simple way to acknowledge your donors. In addition to that personal thank you. So where do you make this public display of gratitude. You can make it anywhere that you meet the public. So this can be through your newsletter in your facility, you could have something in your lobby, or it could be on your website, or anywhere on social media, whatever fits best with the flow of your communication. Go ahead and add that donor gratitude in there. Also, we want to consider adding a thank you section within your annual report, or creating a donor focused annual report. And reports are the perfect opportunity to show your donors the impact their donations are making. So you display the facts and the figures that powerfully connect your donors to your outcomes, and then dedicate a portion of your of your report to naming your donors. And it's simple if you're already putting together that that annual report. So to add that donation recognition. It's a pretty simple way to do that and the end of year is the best time to be sending that out. So you can get this to your donors and whatever way is best for you. If you can mail it. Great. If you need to email it. That's great to just be sure to emphasize to your donors that it's their donations that are making your success. Or success possible. Also thank your donors by offering a unique donor experience. So remember the ideas of identity and relationship building offering experiences so that your donors can see your work up close is absolutely personal and relational. And it also invites your donors to get involved in deeper levels. It's one thing to have an idea about what your organization is doing and what your mission is. It's totally different when your donors get to see it up close. So for example, you can offer certain groups of donors particular volunteer opportunities, or another group of donors may relate well to a guided tour of your nonprofit. You know your community, and you know how that donor experience can benefit both you and your donors. So make the most of it, make it fun. They're donating because they care about you so bring them into the fold show them the goodness of what you're doing. In one more long term note, build your gratitude into your fundraising strategy. Donors return, excuse me donor retention is greatly impacted by your thank you strategy. It costs less to retain an existing donor than to acquire a new. So let's do what we can to retain the ones we already have and start thinking of gratitude as an essential part of your fundraising strategy. It's not just for the end of the year. Let's take the final chapter of a book. You don't want to leave your donor hey, so if it's giving Tuesday you want to follow up on that giving Tuesday story. And don't do gratitude on your own. Not only do you need others to help carry the load, but it reminds the rest of your team how important fundraising is. It keeps everyone in a community mindset. We value the time, the money or the effort that's spent on saying thank you. Not only does it impact your donor retention. It keeps us humble. It reminds us that we need them just as much as they need us. And it warms our hearts in the process. It refocuses us sometimes when we get lost in the minutiae of everything. With all of that okay it's a good thing to do. So here are some keys to keeping that appreciation and our fundraising strategy. Make it a priority within your routine and don't let it become an afterthought. Have a plan in place ahead of time. Make sure that you execute it. In the book donor centered fundraising Penelope Burke found that donors desire prompt and personal gift acknowledgments and Burke's research also found that first time donors who received a personal thank you and within 48 hours were four times more likely to give again. These thank yous are a big deal. Just as an example of working that thank you into your fundraising strategy throughout the year. There's an organization I'm familiar with that every time they have a board meeting, all board members are given 10 thank you notes. The same pens that they have for their organization with their branding on it. So everyone is using the same pen. Everyone writes out 10 thank you notes so that they're ready to go. So then when those donations start to come in. The donor's name can be added. The envelope is written. And that donor is thanked immediately specifically from those board members. It's an easy thing that you can work into your strategy, but you have to be aware of it has to be intentional. Because this donating and thank yous are such a big deal and it's been giving Tuesday and all of this is going on. The first opportunities your donors are going to have to give again is end of your giving. If you haven't already it's definitely time to transition to end of your giving. So giving Tuesday does not replace end of your giving. In fact, giving Tuesday donations are also get are often given excuse me often given in addition to end of your gifts. How do we harness this so we can either use our giving Tuesday campaign to launch our end of your campaign, or we can have two separate campaigns, a giving Tuesday campaign, and an end of your campaign. So let's take a look at option one, giving to using giving Tuesday to launch your end of your campaign. We'll do this in three phases. You've already accomplished phase one, which is doing giving Tuesday. So, alright, there we go. We're on the move. Phase two is donor engagement, and this is where your thank you messages come in. Now be prepared that in December, we often see a little bit of a giving slump between giving Tuesday and the last days of the year, and that is okay. So this is the percentage of this time to steward your donors. This is when you're thanking them for what they've done and you're preparing them and reminding them that end of year is coming and you're carrying on that storyline that started with giving Tuesday. This is go time. And this is typically the last week to 10 days of December. And people are in the holiday spirit of giving summer feeling reflective and they want to end the year on a generous note. And then you have others that are just looking to get in the last tax break of the year. All of them are good. And your organization is going to be there and be available for all of them regardless of why they're giving. So this is the time that you're going to spend sending out your most poignant storytelling. You want to emotionally connect with your donors. And now is also when you're going to be focusing on the impact your donors have had throughout the year, and you're going to get them excited for all there is to come in 2023. So one of the stories that you started telling with giving Tuesday, you're carrying those on and you're getting a little bit more in depth, you're going a little bit more into that connection. So use that promotional content wisely. Don't be afraid to reuse content just make sure that it's, it's updated if it needs to be the most important thing is engaging your donors. It's very similar with option two. If you want to post a separate campaign. So plan a distinctive end of your campaign. Your nonprofit's work is what it is. So your end of your story is going to reflect your giving Tuesday story, but give it a different angle, but with the same impact. So much that goes on with your organization is another way to send out your mission just with a different angle and to still harness the hearts of your donors. And make sure that your visuals are branded for end of year. So if you're reusing that visual content from giving Tuesday that's okay. Just make sure that you have it updated for end of year. So giving Tuesday campaign needs to have a distinct end. If you're going to have two separate campaigns, make sure that giving Tuesday campaign is done, and you've kind of wrapped that up going full circle with your storytelling. And now you're launching your end of year content, and you're excited for the new year ahead and you're grateful for all the work that's been done this year, and how your donors have partnered with you. Your annual reports can be a great end of year piece of content. No, we mentioned this before mentioning it again because it's so true. You're able to show the impact the nonprofit has had in your community, and you're going to highlight your milestones and your successes in 2022, and you're going to tie that into your donors, and they're going to get excited, not only for what you've done, but they're going to get excited to have an even greater impact in 2023. So regardless of the option you choose, whether you're going to have that storyline carry through, or you're going to have two distinct campaigns, take the time to make the necessary updates on your fundraising pages. And this includes your mighty cause that profile page that you have, update that story section, the goals, the metrics, your checkout flow, and of course, your thank you page, and your receipt messaging. How do you update that thank you page, it may have been a few weeks since you last looked at it and a lot has gone on, but you're going to head over to your organization profile page. You're going to select checkout on your dashboard, and then you're going to select thank you page. You can add videos, links, pictures, texts, totally customize it for end of year. And don't forget to double check the call to action button. So this button is what allows your donors to move to the next thing. So that can be check out our website. Visit our thank you page. See our upcoming activities. So you can do all that through that call to action button. And you don't have to stop there. If you participated in giving Tuesday, then you already know about so many of these mighty cause fundraising features. Did you know that we also offer a first class year round platform, all the tools that you'll need for successful campaigns. So just like we mentioned, or that thank you aspect needs to be integrated into all of your fundraising strategy throughout the year. These might cause throughout the year to make the most of your campaigns. And to do that we offer an advanced subscription. And with the advanced subscription, it unlocks all of the features on our platform. This includes unlimited campaign pages. So if you wanted to do an event, or just a fundraiser, you can do as many as you want as often as you want. We also have a built in CRM for your donor management. We have software integration so if you have MailChimp, if you have Salesforce, or if you use constant contact, we have so many applications to integrate with it's going to make that donor management and that donor engagement easier. We also have text to give. We have an embeddable donation form. So your donors can donate without leaving your website. We have available questions to gather even more donor data. We have a volunteer management tool. So if you have opportunities for your donors to get involved. Again, back to that relational thing we don't only want donors who are giving money we want donors who are involved. We want supporters and supporters share your message they also invest in your mission. We also offer detailed fundraising analytics. This can help drive your future campaigns. And with that advanced subscription, we offer a dedicated account manager. If you're interested, you're welcome to request a free demo at mightycause.com slash contact us will be happy to pair you up with one of our experts. They'll walk through not only what we offer but what you're looking for. What are your fundraising plans for 2023. How can we help you make that happen. And with that, with this giving season we're offering a special promotion for those of you that participated in giving Tuesday on mighty cause, and also for those that have joined me on this webinar. So all of you, and we would like to provide any of you that sign up for our annual advanced plan before the end of the year. We offer you two free months. So all you need to do is have participated in giving Tuesday, registered for this webinar, and then mention this webinar when you're speaking with one of our sales representatives. And we'll be happy to provide that free two months to you, if you sign up for the annual advanced plan before the end of the year. So that's our holiday gift that we would like to extend to all of you. And with that said, let's go ahead and move on to some questions. So if anyone has questions on anything that we've covered if there's something you'd like to take a peek at again you can post that in the chat section now. And also, as a reminder, we're going to be emailing the recording of this webinar to all of you who have registered certainly if you've attended. We can email with the recording. I'm also posting a link to the mighty cause.com slash contact us if you would like more information that way, if you're interested in our advanced plan, or if you're interested in our essentials package to you with that as well. Okay, and we just had a question come in Beverly no worries I'm glad that you joined us if you're human and slate, not a problem at all. Because you've registered and you have access to the webinar, then you will automatically receive that email with the recording. So for others in your organization, what we do is we upload all of our webinars into our resource center. So within the resource center we have a full webinar library throughout the year. There's different webinars we also have blogs, ebooks case studies for all different kinds of fundraising. That's a great way to find information on some fundraising strategies throughout the year. But in particular, for right now you'll be able to find all kinds of end of year giving Tuesday wrap up information in our resource center as well. And you can find that at mighty cause calm in the upper left corner. Oh, you are so welcome Beverly I'm glad that you asked so glad that you asked. And any other questions when it comes to some of the thank you suggestions or any of the features on mighty cause and using those to help move, move along your thank you strategy. Give it just another minute or so in case anyone is typing, and also a quick reminder with your reports and your retention and all of that information. All of that is downloadable. Also, if anyone created a campaign on your behalf for giving Tuesday or if they're going to for end of the year, let's say they're going to do a personal fundraiser. You can download that information as well. You definitely want to be able to thank anyone who's hosted a campaign on your behalf so even if it wasn't done for giving Tuesday end of year is a great time to reach out to those supporters who have supported you in any way, but definitely anyone who created that campaign or submitted that donation. Now is when you want to be sending those, those thank you notes. And that will also be maybe another section or another segment a group of thank yous, those who have not only donated, but also have encouraged others to donate. That's pretty huge and peer to peer fundraising and goes a long way and gaining new donors. So we want to be sure to thank anyone who's being a mouthpiece out there in the community. We'll give it just another moment. I do have a question here from Vicki. Yes, so Vicki has asked about a thank you being sent out automatically. So what mighty cause does when a donation comes in, we send out immediately following that donation, we send out the tax deductible receipt. Within that receipt, all organizations cannot a customized message. Typically, it's a thank you style message. So that goes out automatically. The other thank you that happens is when a donor makes a donation, the donors automatically taken to the thank you page. Also you could think of it as a donation confirmation page. And there, that's where donors are able to add pictures, videos, links. That's where the call to action button is. So those two thank yous, the donors receive immediately that thank you page and the donation receipt. So those go out from mighty cause. Those are the only down donor outreach items will say your features that mighty cause provides. Other than that, we don't reach out to donors, unless there's an issue with their recurring donation. So any other thank you would depend on the on the nonprofit. Vicki, I hope that that's helpful. That's a great question. Thank you for reaching out. We'll give just a few more moments. And within that, or along the lines of the thank you message that that Vicki mentioned, if you do create, let's say a secondary campaign page. If you create a fundraising page that's dedicated just to your end giving, you can customize that. Thank you page as well. So that if someone is donating and you want to keep your regular, I'm going to say your regular evergreen mighty cause page. And that you don't need to change anything. You could just create that separate campaign page and create a particular thank you page there. And Rebecca, thank you for we were for reaching out I was I've only been using the, the web chat I typically don't use the question and answer box give me one second thank you for pasting there or for posting there excuse me. Let's read your question real quickly. So, Rebecca has a great question so several donations came in after giving Tuesday, and Rebecca was just sort of, we'll say that she was compiling those with giving Tuesday. And for end of year, maybe that those would be different let's say, I'm going to put words in your mouth for Becca but let's say that those are the truly the last week of December, we're going to look at those as those year and gifts. That is absolutely fine. I'm, this is personal opinion, typically when someone is giving that that gift, and we'll save this week the week of giving Tuesday, typically in my mind because this tends to be how I operate. I meant it to be forgiving Tuesday, but just because of timing and what have you, I didn't really get my donation in until Thursday. I think the content in the theme of the week is the giving Tuesday. So I think sort of compiling them keeping them all within giving Tuesday. I think is, is perfectly fine, particularly depending on how you're not your budgeting but your accounting goes. Now, the donations that come in, depending on how you have your disbursement setup disbursements with that are set up with EFT. Those are anything that's given between the first and the 15th of the month, those will be dispersed on the 25th, which will probably be more like the 23rd, because it's December and Christmas. But anything after those are dispersed the following so that might be based on the disbursements, how you choose to qualify those gifts. So I hope that'll be helpful and Rebecca yes the slides should also be be posted as well in the honor giving Tuesday page and Laura has a question. Similar to Rebecca, just one moment so she had a handful of donations over Thanksgiving weekend so before giving Tuesday. So considering those as giving Tuesday donations is definitely appropriate. One of the things that mighty cause does with our giving Tuesday event as we have early giving. And the benefit of that is it creates some momentum coming up to giving Tuesday for people who are opposite of me who want to make sure that they give they don't want to forget. I think having those especially those donations so close to Thanksgiving. I absolutely think having those as part of giving Tuesday is certainly appropriate. And Beverly let me take a quick look. And Beverly, there's no, there's absolutely no right or wrong so Beverly had, she started her giving Tuesday campaign. One week in advance of giving Tuesday, and then she closed it on November 30. And she's just asking if that was correct that is absolutely great. There's really there's not a right or wrong. The benefit of what you did is you have a distinct giving Tuesday campaign. And that makes it easy now for you to have a distinct end of year giving campaign. So there's a close to one and an open to that end of year so absolutely totally works. Next year if you want to do one long campaign, go for it, but this year have no fear that is there's nothing wrong with closing that off on the 30th, and then starting something down the road for end of year. And Lee let's take a quick look actually Lee if you hold that thought. So there was a question about the disbursements. So with direct deposit disbursements, those are main donations made the first through the 15th are disbursed on the 25th of that month. So I'm going to take it back to November. So if a donation was made November 1 through 15. Those donations were disbursed on November 25 donations made between November 16 and November 30. Those will be disbursed December 10. So most giving Tuesday gifts are going to be disbursed December 10. Those donations that are made December 1 through 15. Those will be disbursed around Christmas I don't know the exact day and then you'll also have to work in that with the weekend and everything in bank days. So, around the 25th donations that are made between December 15 and December 31. So that will end of your gift. Those will be disbursed January 10. I hope that was helpful. And so let me just check so Lee had said a live campaign. Oh no. Yes. So Lee what we can do go ahead and we can. We can work with you as far as I with that campaign not not getting out the way that you had wanted it to. So what I'm going to suggest is go ahead and email us at support dot mighty cause.com. That's going to get you paired up with one of our specialists and we can help you out with that. We go ahead and add that into our chat real quickly here so that's going to be support at mighty cause. So that can can help you out there. Okay Beverly, you are very welcome. Okay, glad that that has been been helpful. Yep donations aren't aren't weekly from mighty cause now from stripes stripe is different. So you'll have to. Oh, sorry, I'm not scrolling down fast. Yep stripe is different, but with giving Tuesday they are coming. And now that's if you have electronic funds transfer, if you are receiving a check with a check those are batched monthly. So all donations made between November 1 and November 30 will be dispersed December 10. And then any donation made between December 1 and 31. Those will be dispersed to be a check on January 10. So that's the 10th of every month if you have the, if you have the check. And we do we have a question, Roya from regarding paying for the platform for all year round. So we that donate button. What you can do. And this is going to be not the giving Tuesday just all year round. We have an essentials package and an advanced package. Also, if you want to email either support at mighty cause.com, or if you want to go to mighty cause.com slash contact us. Then you'll see there there's, we have our two different subscriptions, it all depends on what you're interested in as far as what what tools you need. Of course, the advanced feature provides anything and everything. So there is an annual subscription that you can select for that. And that's right now we're doing a promotion if you will. I like to think of it more as a gift for those that participated in giving Tuesday and also registered for this webinar. If you sign up by the end of the year, just mentioned the webinar to your sales representative, if you sign up for the advanced annual by the end of the year, we'll be happy to give you two free months. So there is a subscription fee. But we also would like to offer that that gift for you all as well. Let's take a look, Rebecca, give me one second just to kind of read over. So, Rebecca is asking, she has, she was looking at the overview page, which just as a quick note, the overview page is the top tab on your dashboard. And it has really great analytics just a real quick if you want to see what Rebecca's been looking at how many profile visits, you can do a quick look at how many donors and the last 30 days the last year. There's a lot of different things even what you're what we reference as the effective fees so what you've ended up paying for donation fees. So you can see where where that falls in so there's a lot of a lot of great features there in the overview window. And as Rebecca mentioned, a lot of times, part of those profile visits they will include you all as the, the administrators of the page. Unfortunately, we're not able, we don't track those who check that optional, I'm going to call it that optional second tab so Rebecca is referencing it as the optional second tab. So that's when you're looking at your organization page there's the about section, and then you can create a customized tab with additional information. Unfortunately, we don't have that tracking offered the one of the things that you can do as far as sort of checking to see who's really read any of that content is just and this this will sound kind of simple. So check around with the people at your organization and say hey, did you go to the page. What did you see did you. Did you check out that other tab did you see what I have there, or if there's any other donors do a spot check, reach out to him to say hey just checking on your experience. By the way, did you happen to see xyz and Erica has a question just want to go ahead and read that. Great question Erica asked, is there a way to require donors to provide their mailing address. So we can send thank you notes. So within your within the downloaded report, when you're looking at just the reports tab. That's only going to show the essential information so the name, how much they donated and their email address like you mentioned, as well as the campaign that they donated to. But if you download the report so towards the upper right corner there's a download button. When you download the report, what you'll have in the report is the billing address that the donor used during checkout. And often will be where people send those thank you notes where nonprofits send the thank you notes. Now, not everyone's billing address is the same as their mailing address. So if you would like to with the essentials subscription you have the option to add a single question to your checkout flow, you can do that within the just keeping in mind for next year with giving Tuesday, when you're registered for giving you receive that option to do the customized question for free you don't have to sign up for the essentials package for that it's already available being a part of giving Tuesday. So that's one option to use the question to request for the mailing address if different from the billing address. Within the advanced subscription, you have the option for up to 10 customizable questions. So some people some organizations will choose to include the question. You can also request a mailing address if different than the billing address. One of the other options for or ways to sort of use that question is asking if someone's interested in your newsletter. And that also is a good way to start building some of that relationship throughout the year, where it's not just the thank you note, but also the newsletter. So let's make sure to download the report, and that'll be in the upper right corner. Yep, you're very welcome, very welcome, and that's going to be with most of the different options. So whether it's your campaigns report or if you're looking at your retention report or your offline donations report, you can select the download button and towards that upper right corner. So for those subscriptions. So we have Roy asked for a little bit more with the subscriptions. So there's the two subscriptions there's essential, and there's advanced with the essential subscription. That's $59 a month, we offer that annually as well. So the way you can sort of consider the essentials subscription. You can see everything you had with the giving Tuesday when you registered for giving Tuesday. For the most part, all of that's included in essentials for the most part, for example, the events option the events campaign. Those, that's only part of advanced, but essentials pretty much all the features you had for giving Tuesday are part of the essentials package. And that's $59 a month for annual subscription. So when you look at the advanced subscription that unlocks every feature on the platform, including even if you wanted to add domain masking. So there's that as well so there's every feature opens up with advanced and that annual subscription is $99 a month. And with the promotion today if you mentioned the webinar when you're talking with your sales representative, then that's where that two free months comes in. So essentials is the 59 a month, and then the advanced so it's only another $40 more unlocks everything. And that's the 99 a month for the annual subscription. Hope that was helpful. Okay. Rebecca, I am so glad that this was was helpful please definitely check out the resource center. I hope you take care of back to have a wonderful holiday season. We'll give it just a few more minutes and of course if any questions come up afterwards, you know you're thinking about it tomorrow or this afternoon and you're like, Oh, I should have asked xyz. Go ahead and reach out to our customer support support at mighty cause calm. You all are so welcome I am so glad that you joined today that you carved out that time for us I really appreciate it. We'll give just another moment in case somebody has a question if you need to go ahead and jump off I totally understand. I hope you all have just a truly wonderful holiday season, a successful time fundraising. I hope it's fun I hope that you enjoy your thank you note writing parties I hope that you can enjoy creating your content for the end of year, and definitely please reach out if you have any questions. Please support at mighty cause calm support at mighty cause calm. Okay, great. Lee we're looking forward to it thank you so much for joining today. Erica you are most welcome thank you for your questions. Oh, and the recording the recording is going to be emailed to everyone who registered. So whether you were late or earlier doesn't matter if you just jumped on for last five minutes. If you'll receive a recording of the webinar in your email. We also will be posting this on the giving Tuesday website. And we also will have this in our resource center. And we have a whole library of recordings of webinar recordings, and you can access the resource library and the upper right corner of mighty cause calm. Not the upper right, go to the upper left, it's in the upper left hand corner. So with that, again, I just want to thank everybody for joining. Please have a wonderful a safe holiday season and happy fundraising.