 What's up everybody? Ricky Krooth here. Welcome back to my channel. So today is part two of my phone script This is a three-part series. So definitely like comment and subscribe to my channel Click that little bell so you can get notified when part three comes out and definitely go back and watch part one Which I will link below. I also do live trainings from this channel twice a week Just let me know if there's anything in the world that I can do for you I'm still answering all of my Instagram messages. That's the best place to get me reach out Say hello or ask a question now the part one video I did on my phone script really went into how we approached the call and we really want to engage and connect With our prospect within the first 1.7 seconds That is the moment that they're gonna judge you and really try to figure out I think are even interested in moving forward and continuing with the conversation a lot of people have bad Calls and they think it's just because the person on the other end is mean when in fact It's really your fault because you didn't connect with them You didn't communicate correctly in the very beginning of the call and really grab their attention and engage and fit Make them feel like they can have a conversation with you make them feel comfortable with you And that's the entire key when you're on the phone with prospects It's to make them feel comfortable with you that is the golden rule with making calls The golden rules making they'll feel comfortable with you by being comfortable with them They're gonna feel that they're gonna feed off that and then everything's gonna go a lot smoother It takes people a long time to really develop the skill Sometimes I see sales people that may cause thousands and thousands calls and they're not quite there yet and Some of them give up right thousands and thousands of calls in but then I see sales people that keep going and they get To the 5 and the 10 and the 15,000 and then they develop the skill and they end up really really Incredible sales people so don't give up on this That's really the main message of today is don't give up Don't think that you're just not good at this because nothing's happening after a couple thousand calls Some people do deals quicker than others it takes other people different lengths of time and practice Every call you make you need to think this is practice so that I can get a little better for the next call That call is just to get a little better for the next call so on and so forth You can't you'll never call every single person every prospect in the world that is in your market It will never happen so therefore you can take on every prospect as Practice now let's run through the first part of the script really quickly just to have a little refresher here Okay, you guys can also go back to part one and you know watch the finer details of this But they're gonna answer the phone. We're gonna say hey, mr. Johnson. Hey, mr. Johnson. This is Ricky Kruth over here at EXP Realty and Gulf Shores. How you doing today? We're gonna listen. We're gonna stop. We're gonna listen. They're gonna say whatever we're gonna say cool Man, we'll listen. I'm just enjoying the day. Isn't it gorgeous out there or something in there, okay? How's that Super Bowl? How about this? How about that? You get ready for Christmas? How was your new year? Whatever you just want to throw them off a little bit and this helps take the tension off Okay, it really releases and takes the pressure off the entire situation of this being an unsolicited call Then comes the awkward part of the call where they're like, yeah, I'm enjoying the day Because they're kind of wondering what do you want? This is when we have to stick the transition And we as soon as we realize this we got to keep the conversation going at a very nice flow And we're gonna say cool. Well, look, I don't want to take up too much of your time today, but there's the transition Cool. Look, I don't want to take it too much of your time today, but Okay, that is the transition. You need to learn to stick that transition All right, whenever the awkward part comes, boom, you stick it in there and it makes everything just flow I'm enjoying the day. Isn't it gorgeous? Yeah, it is. Yeah, I'm more enjoying it too What can I do for you Ricky? Cool. No, yeah, I just didn't want to take up too much of your time, but And then we lay on exactly why we're calling Okay, it gives us a nice little segue into why we're calling. Okay, cool Well, look, I don't want to take it too much of your time, but and then it could be anything from there Whatever we're selling could be any kind of, you know, anything, right? But let's talk about it in terms of real estate. Okay Cool. Look, I don't want to take it too much of your time, but a house around the corner from you just sold Right, or I saw your house was on the market last week. Now. It's not because it's expired I see you're trying to sell your house by owner Okay, I saw you were looking online Right at some properties, whatever it is. We need to have something in there It needs to be short and sweet and to the point Cool. Well, look, I don't want to take it too much of your time today But I want to let you know there was a house right around the corner from you that just sold And I didn't know if there's anything in the world that I could do for you today So if you notice what we're doing here is we're offering information Okay, we're coming into the call. We're not just throwing them straight into a sales pitch we're trying to have a somewhat of a Regular conversation that's not really just trying to pitch them on something Then we're letting them know we don't want to take up too much of the time We're respect their time and then we want to give them something of values market information or let them know We know something Okay, and then just simply ask them if there's something we can do to help if there's something we can do to offer our Services to help them and this is the key you want to think of your business as a as a vehicle to help people You don't want to think of your business as a business just to close people You want to think of your your business as a vehicle to help people when you start to think of your business As a vehicle to help people your business will explode and at the end of the day What you want to do is you want to be a data collector, right? You just want to make friends with people who give you their data This is the name of the game. How many friends can we make in our market today? So this is the second part of the call. Okay, this is part two of this video series and literally it's cool Well, look, I don't want to take up too much of your time today, but Give them value Something of value and then say listen, I didn't know if there's anything in the world I could do for you today not what you can do for me not when you sell a house so I can make some money. No, what can I? Do for you and that's gonna throw them up a little bit because they're not used to an agent Who isn't just trying to get them to buy or sell something, you know It's gonna make them think for a second and they're gonna realize you're different and this is gonna help you stand out So I want to share with you a little clip right now of me doing this live and stay tuned for part three Coming up. We'll see you guys on the next video. Let's go. Hey, Mr. Patrick Hey, Mr. Patrick Ricky crew down here the XP Realty and Ghost Wars. How you doing today? Cool man. Yeah, I'm enjoying the day bro. It is gorgeous out here in it Yeah, look, I don't want to take it too much of your time But there was a house right around the corner for me that just sold didn't know if there's anything in the world I could do for you