SAM Auction Software - The Most Flexible Auction Platform (New Feature Highlights)





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Published on Jul 30, 2012


The world's premier auctioneers trust SAM for live and timed online auction management, invoicing, and more.

Supplying auctioneers and retailers with the most flexible, feature rich, and light weight auction software possible.

Auction catalog management, auction inventory management, auction bidder management, running live sales, managing bidder, consignor, and auctioneer permissions, auction buyer invoices and consignor settlements, and auction software configuration -- SAM is full of features to help your auction business succeed and offer your bidders a unique and exciting experience.

New Feature Highlights -- 05/07/2012

Bidder Interest & Chat Improvements

We have added a "Bidder Interest" section on the live clerking side of things in order to enable the auction clerk to see if bidders are hovering over the bid button. In addition, the clerk will now be able to very quickly message any bidder in this list or in the general user list simply by right clicking the user: The message box will be auto populated with an "@username: " and auto focused so all the clerk needs to do is to type the message and hit enter to send it.

User Permission Restrictions

The admin will now be able to restrict access on an auction by auction basis to only certain user levels. The components of the auction where access can be controlled are:
- Listing
- Auction Info Page
- Auction Catalog
- Lot Details Page
- Bidding History

The different user levels are:
- Visitor
- User
- Bidder

Consignor Commission Ranges

Instead of a fixed flat commission rate, you will now be able to configure different commissions for different hammer price ranges.

Additional Subcategory Levels

We are adding 2 more subcategory levels to the existing ones, making it 4 total, allowing for more detailed lot categorization.

Lot Upload Overwrite Warning

Many clients have ran into the problem that they accidentally overwrote existing lots because they used item numbers that already existed without paying attention. Now we are implementing a check that tells the user to confirm that he's ok with the fact that existing lots are about to be overwritten, which will save a lot of people, including us, a lot of time and frustration.

Live Bidding Improvements

On the live bidding page we have included a link that allows bidders to report via a contact form that they are having problems with live bidding and what problems they are having. This email will contain a whole array of information about their browser and system in general that is picked up automatically in order for SAM to be able to respond quickly and pro-actively.

In addition, the user will now see that he is outbid directly on his bid button, instead of only in the message center.


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