 Hello, everyone. We still have some people joining, so we're going to go ahead and wait a couple minutes and then get started here shortly. Hi, everyone. It looks like there's still people joining, so we're going to wait another minute or so before we get started. But if you could do me a favor, and there is a questions box on your GoToWebinar module. If you could just let me know that you can hear me, maybe let me know your favorite flavor of ice cream or what you guys did this past weekend for the fourth, that would be awesome. Okay, it looks like everyone can hear me. It looks like we've got the majority of attendees on, so I think we're going to go ahead and get started. First welcome, everyone, to the 2020 Rock Family of Companies Community Challenge Training webinar. My name is Dawn, and I'll be leading you through today's presentation. I have a few housekeeping items to note before jumping in. First, the webinar is going to be recorded today. It will be posted in the upcoming toolkit on the Community Challenge site under the Resources tab. And then, as many of you just did, you can use the GoToWebinar chat module to send across any questions, and we'll get to as many as we can after the webinar. So, I also have Danine on the webinar with me from the Quick and Lones Community Fund. Danine is the program manager over there for Volunteer Engagement and Giving, and so, hi, Danine. Welcome. Hi, Dawn. Thank you for having me. Yes, we're very excited to partner with you guys for sure. And I know that you have a couple of things that you want to talk about, and then I'll jump into the agenda and everything else after that. So, good morning, everyone. I am super glad to be having a moment to chat with you all. As Dawn mentioned, my name is Danine Ngoi, and I'm the program manager of Giving for the Quick and Lones Community Fund. I know that some of you are returning participants of the Community Challenge, and many of you are newcomers, but either way, welcome. As I said, we're super excited to have you all. So, I'm sure that you have all been reading our emails thoroughly end-to-end, but just in case, I want to make sure that I give you some background on what we can look forward to during our month-long crowdfunding campaign. So, this year, we have over 130 nonprofit organizations participating in Detroit, Charlotte, Phoenix, Cleveland, as well as organizations all over the country in our national category. In addition to fundraising happening all month, which I know all of you will completely knock out of the park, you will have a chance to compete in weekly bonus challenges for cash prizes. Last year, we helped down profits raise over $870,000, so the stakes are super high. This is our fifth year holding the challenge, and it's very special to us because all of you participating were personally nominated by our team members. At the Rock Family of Companies, we believe that we have a responsibility to reinvest into our communities that we all call home. So, we are, again, super excited to have you. Thank you for participating, and I know that we'll all have a great time together in the month of August, and I'll pass it back to you, Don. Thanks, Janine. So, here's a look at today's agenda. We're going to be going over some of the basics. We're going to walk through getting started by navigating and customizing your team page on the platform. And then after that, we'll go over the prizes available, and then we'll move into a Q&A session. And again, if you have a question while I'm presenting, just type it into the questions box of your go-to webinar panel, and we'll make sure to cover it at the end. And if we do run out of time today, I'll make sure to email everyone so we get all questions answered. And then, of course, if there's a running theme with any questions, then I'll be sure to add that particular question and answer to the FAQ on the challenge page so you all have access to the answers. So, Community Challenge Basics. The 2020 Rock Family of Companies Community Challenge is a four-week long event that runs from August 3rd at noon Eastern to August 31st at 11.59.59 a.m. Eastern. So while your organization will only be participating with nonprofits in your particular location, like Danine mentioned, the challenge is benefiting five separate markets, Detroit, Cleveland, Charlotte, Phoenix, and a national market. And the really awesome thing about this giving event is that there's $275,000 of prize money at stake and lots of opportunities to win. But we'll definitely get into prizes available a little bit later on. So how does a fundraising challenge work? For those of you who are new, a fundraising challenge is a unique campaign presented by a host that allows organizations to compete with other nonprofits or you can compete against your own goal to win prize money. So fundraising challenges are an exciting way for you to engage sponsors, community partners, peer-to-peer fundraisers, and more to spread the word about your organization and mission and raise funds for your cause. So the limited timeframe creates a sense of urgency that donors really tend to respond to. And the prizes available give you fresh messaging opportunities to use throughout the campaign. So question from all of you, I'm sure. What does my nonprofit need to do? So all of you on the webinar today would have received a challenge welcome email this past Monday after accepting the invitation to participate in this year's community challenge. If you don't remember receiving that welcome email, I would check your spam or junk folders, or you can email the support team rockchallengeatmightycause.com to let us know that you didn't receive it and we can definitely resend it to you. In that welcome email, you can find the link to your exclusive team page for this year's challenge. So the first thing that you'll wanna do is customize that team page by adding a logo and information about your organization. You'll then wanna make sure that you're fully eligible to receive prizes by uploading your W-9 and your most recent 990. And then once you've done that, you can start planning for your campaign by strategizing around this year's bonus challenges. You can also attend the second training webinar on July 15th. That one's gonna be all about strategy. So if you're not sure where to start or you want some good tips on using the new tools that you get with your Mighty Cause account, be sure to attend next week's webinar. You can find the link to sign up for the webinar on the welcome page that is referenced in that email you received on Monday. But again, if you wanna send you the direct link to the registration for the webinar, just email rockchallenge at mightycost.com. And at the end of the presentation, I will have a slide that has the support information on it. So you can write it down and put it wherever you need to to make sure you have easy access to it. And then once the challenge has started, your organization will need to promote your campaign so that people know it exists. You'll wanna invite people involved with your organization to participate as peer-to-peer fundraisers, join your team. And of course, you'll need to raise money to win some of the really awesome prizes that are being given away. So this is the home page for the community challenge this year. You'll see the URL here at the top. I would definitely bookmark it. You can access each market's page and grand prize leader boards from this overall challenge site. And then once the challenge starts, this is where you can find the leader boards that will show your bonus challenge standings as well underneath the bonus challenge tab you see in the menu. So just make sure that you bookmark this main site now. Not only will, it has all the different location information, but then it also just has a lot of great accessible tools. You'll see the videos, you'll see resources. So just bookmark this link that way you have it handy whenever you need it and can access everything quickly. The resources tab that you see here too includes the comprehensive FAQ and it includes all of the bonus challenges for each location. The challenge rules which are coming soon and then obviously general information about this year's community challenge. So moving on to your organization's team page for your community challenge page this year. We recommend taking some time to get to know your team page dashboard. Your dashboard is the admin bar that appears on the left side of the screen when you're logged in and on your nonprofit's team page. So you'll automatically land in edit mode which is the view that you see here in the screenshot when you access your team page. You can always see the public basing view at any time while you're editing by clicking the live page eyeball icon on that dashboard. And then under live page is the page editor icon. So this is going to allow you to open the page back up for editing if you're not quite satisfied or you have additional changes that you wanna make. Underneath that the campaigns icon gives you a quick overview of all the fundraisers that have joined your team page while participants gives you visibility into each team member's progress and gives you the ability to communicate with them directly. And then you can also invite new supporters to join your team through the participant section of your team page as well. So then below participants on your dashboard is the report section. You'll be able to preview and export your team's donation report and utilize the Mighty Cos matching grant tool which we're gonna talk about in just a little bit. And then the last option on your dashboard is the settings. So within settings, you can update your social share template, you can add a fundraiser template to make joining your team really easy for your supporters and you can view and manage your challenge checkout flow by adding suggested donation amounts, customizing the thank you page donor see after they complete a transaction and you can get a little bit more information from them through that checkout process as well. So your team page is the face of your nonprofit for the 2020 community challenge. So you'll wanna make sure that it looks good and it represents you well. And so just so you know, your team page link is the link you'll share with your supporters to ask them to donate to your challenge page. So to share your page, just copy and paste the URL into the email or social post or wherever you're advertising the campaign. And that is the same URL that you whatever received in that welcome email that you were sent on Monday as well. So that's another great link to bookmark and save while you're in this kind of pre-phase getting ready for stuff. So as you're getting started, you'll wanna customize your team page to match your brand. There are two ways to start customizing. You can click the page editor on your dashboard. This will open up everything that you're able to edit. And if you're a list person, you can go down that list that opens after choosing page editor to make sure that you paid everything that you want to. The other way to customize, as you can see in the visual here on the slide is to just use the little pencil icons that appear on the page to indicate a section can be edited. So all you have to do is just click the little pencil and that section will open up for editing. So the story section of your page is your chance to explain what your nonprofit is all about. The text editor is right in that section. So all you have to do is click the blue pencil icon to open up the editing tools and start writing. You can add media to your story, to jazz things up by, utilize the inline text editor, add links, you can upload images, you can link to videos from YouTube and Vimeo. Those will get embedded right in your story. So people visiting your challenge page can check them out within that section. You can also add bulleted or numbered lists. There's a lot of different tools available to you, paragraph headers, you can center things, you can add tables. There's just a ton of different tools available to you in that text editing bar. So you can really make the story section of your team page look really awesome if you're so inclined. So this story spot is just really where you can go in depth about your work and make a really strong appeal to donors, tell them why your organization needs their support and then show the impact of your work. So you can access your challenge team donation report in the report section of your dashboard. So clicking on that section will give you a sub menu where you can choose from donation report or matching grants. We'll get in more into matching grants here in a second, but for now, your donation report will be available to you in real time and include information like donation date, donor email, donor name, any designations or dedication options that you've turned on, the amount the donation was for as well as which page the donation was attributed to. So that column obviously comes more in handy when you have multiple team members on your challenge team. And then within the checkout flow section, which we'll go into detail about later on, you can see what information you collect during the checkout process that shows in your donation report. So for example, if you needed to collect phone numbers or addresses from donors, you can do so. You can turn those on to get collected during the donation process within the checkout flow so that everything shows on your donation report. So all donations on the site are processed by the Mighty Cause Foundation, which is a donor advice fund. So within your organization account, which I'll get into more about later on, you can sign up for electronic fund transfer, which is the recommended method since it allows fund disbursement twice monthly. We can also send disbursements via check if you prefer not to do direct deposit or can't sign up for direct deposit. Checks get sent out once a month and there is a $5 administrative fee associated with check disbursements. So it's highly recommended that you sign up for EFT since it's free and you get your money faster. And then again, I'll point you to where you can do that within your organization account in just a few slides. So the reports section on your team page dashboard is also where you'll find the matching grants tool. So I'm sure many of you know, having a matching grant from a donor, like a major donor or corporate sponsor can go a long way in driving donations. So I wanna make sure you're aware of the tool that Mighty Cause has specifically for matching grants. The matching grants tool is a really versatile tool and you have a lot of options for how you structure your match. So a lot of matches are one to one matching where if someone gives that amount, the exact amount is matched. But within the tool you could do two to one matching, three to one or you could match a percentage of each donation. Our matching grant tool does all the math for you. So all you have to do is choose how you want to structure your match. You can also apply a match when a certain number of donations has been received. So for instance, if there was a bonus challenge available for the most individual donations, you could say that if you get 100 donations within the hour you'll get an additional $1,000 for your nonprofit or however you want to set the matching grant up to really help you actually drive donation volume and traffic. The matching grant tool allows you to post multiple grants at the same time and also in sequence. So you can set a bunch of grants to fire off one after another just to really keep momentum going if you're able to do that. So while that might sound like a lot the tool itself is pretty user friendly and you have a lot of flexibility in how you structure your match. So since we have a little bit of time before the challenge starts I would highly suggest checking out the matching grants tool just to see what your possibilities are and really start brainstorming. Then of course, if you get overwhelmed by the possibilities just setting it up as a one to one match is definitely the simplest and easiest thing to do. So the last item on your team page dashboard is your settings. This is where you can go to customize the social share template for your challenge page. You can add a fundraiser template and customize your team page checkout flow. Once you customize your social share template anyone utilizing the share buttons on your team page will automatically get the template that you provide when they share. Obviously making it super easy for them to quickly post. You can also add and customize a fundraiser template within the settings section. Adding a fundraiser template is probably one of the more important things that you can do when customizing your challenge page especially if you're planning on asking supporters to help you fundraise and join your team. The fundraiser template that you create will get everyone going faster since it pre-fills their fundraiser image, their text, goal and more depending on what all you've added. So this means that when they click that join team button on your challenge team page their fundraiser will already be pretty much ready to go. They'll be able to customize what you've pre-filled for them if they wanted to but if they don't then they're already good to start sharing their page with their friends and family making it really easy for them to join your team and then get the word out. So also within your settings section is there's a beneficiary settings tab within them. This is where you can go to customize the checkout flow for your challenge team. So this is probably the most important feature to focus on when you're setting up your organization's team page at least on the backend. The checkout flow section gives you a lot of control over the donation process for your organization during the challenge. It allows you to opt into collecting the information that you want and need from donors like addresses and phone numbers. You can also set up custom suggested donation amounts and add descriptions to help tie those amounts to items or services that your nonprofit provides which obviously strengthens the appeal to donate. Checkout flow also allows you to preview the whole checkout process without actually making a test donation. So you can see what your final process looks like and then use that to edit yourself if needed. So the checkout flow is also where you'll go to set up your thank you page which uses the same text editor as your story on your team page. So you can add text, you can add links, a video or image and you can also add a custom call to action button that tells donors where you'd like them to go next. So it's a pretty customizable thank you donation confirmation page that you have control over which is really nice. There's a lot you can do in the checkout flow tool to optimize your campaign and really customize that checkout process for donors. So you'll definitely wanna spend some time customizing this team page using everything that we just talked about because the more work that you put into it the chances are the better you'll do during the community challenge. You can have the best campaign strategy in the world but when your team page, the page where people actually go to make donations looks like you haven't shown it any love then that could make them pause and we obviously don't want them to do that. So each 501C3 organization on the site has an organization profile which is separate from your team page with information that we Mighty Cause have imported directly from the IRS. So on a slight side note if you're with a chapter of a national organization then your challenge team page would have been set up underneath the national profile with funds going directly to the national organization's address. If you have any questions about that or know your chapter original office should be set up differently then please email rockchallengeatmightycause.com and we'll be able to help you out. For everyone else for those of you that are the main 501C3 organization your organization profile is where you can add additional admins to the account. You can update your legal address if needed. That's where you can set up your direct deposit. You can also download a more comprehensive donation report and access your organization's disbursement report as well as a couple other available reports within that organization profile. The disbursement section of your organization profiles report center allows you to see your batch disbursement history. You can click on a disbursement listing to open up more information about that disbursement like which donations were included in that report as well as a summary of the total amount the total associated fees and net amount included in that disbursement. And then as I mentioned previously all donations on the site are processed by the Mighty Cost Foundation which again is a donor advice fund. Your organization can sign up for electronic fund transfer which I'll reiterate it's the recommended method since it allows for fund disbursement twice monthly but if you can't do that or you don't want to do that you don't have to take action we do send out checks and then checks get sent out once a month as well. So to access your organization profile which again is a separate place from your team page you'll want to click on the icon in the upper right of the page when of any page when you're logged in and you'll see your organization's name in the dropdown list that appears. And so that's a really easy way for you to be able to get to your organization profile at any time just click your icon in the upper left choose your organization from the dropdown and then it'll bring you right to your organization profile where you'll have access to these additional tools and things like that. So if you haven't done so yet you're going to need to upload documentation to make sure that you can receive any prize grants that your organization wins during the challenge. You will need to provide your organization W-9 and your most recent 990. You can find the link to upload the paperwork in that welcome email you received on Monday or you can also find the link to upload the prize documentation at rockcommunitychallenge.com forward slash welcome. You'll get an email once we've received your paperwork confirming that we've received it and that you're all set. And then of course if you have any questions at all about where to find the ability to upload the documentation, et cetera, what is needed, you can email our support team at rockchallengeatmightycause.com. So moving on from the prize documentation but before we get to the prizes available this year I wanna make sure I mentioned the really great tools that you're gonna have access to really soon. The non-profit toolkit will have tips and tricks, the FAQ walkthroughs, it also has templates that you can use for email and social media to help you get inspired and figure out how to promote your campaign. The toolkit is also where you'll be able to find today's training recording. All of you will get emailed the recording but if you want to access it or share it with anyone that you want on your team to see it you'll be able to access the recording on demand at any time within the toolkit once it's available. You'll also be able to find logos and graphics that you can download to start tying your brand into the Community Challenge brand. So we'll let you know as soon as the toolkit is available and then you'll make sure that you refer back to it as you're planning your campaign because it's got a lot of rich resources in there to help you out. So now we're gonna move into talking about all the awesome prizes, the Rock Family of Companies Community Challenge has to offer this year. So the Rock Family of Companies Community Challenge is offering five grand prize grants to the organizations that raise the most in each market. The grand prize leaderboards for each market are on the specific markets sub-page. As soon as the challenge begins, participating organizations will start getting tracked by the dollars they have raised. Now it's important to mention that only online donations made through the Mighty Cause platform count for leaderboard totals. So this is a big reason why you wanna push your donors to give online. You can definitely record a check that's given to you. It just won't be reflected in your leaderboard totals. And the reason for that is because we don't and cannot verify offline donations. The leaderboard is gonna reflect your cumulative total from the time the challenge begins at 12 p.m. Eastern on August 3rd. So it is a running total of everything you've raised online. And here you're engaging in some friendly competition for those top prizes. So as you can see, each market has for the most part a slightly different grand prize structure. Cleveland, Phoenix and Charlotte are all the same, but Detroit and the national market have different structures. For the Detroit market, first place gets $25,000, second gets 15, third gets 10, fourth gets 7,500 and fifth gets $5,000. And then for Cleveland, Phoenix and Charlotte, first place gets $15,000, second place gets 10,000, third gets 5,000, fourth gets 2,500 and fifth gets 1,000. And then for the national market, first place gets 7,000, second gets 4,000, third gets 2,500, fourth gets 1,000 and fifth gets $500. So there's a lot of additional prizes available as well. We have a specific bonus this year geared just for small organizations that runs through the whole campaign. We haven't quite determined budget size threshold yet to participate in this bonus that's still being determined, but that'll be included in the rules and on the actual bonus description once we have that settled. But for now, there is a small organization bonus that we're really excited to be able to offer. There's a lot of matching funds available. There's, you know, we have unique donor bonuses, we have most raise bonuses. There's basically lots, there's lots of opportunities to win. We have lots of multiple winners for each bonus. So hopefully, you know, it gives every organization participating a good chance of winning something or, you know, coming home with some prize funds, which is also why it's very important for you to upload that prize documentation so that the ROC family of companies can distribute anything that you want to you. So, you know, all of these prizes, you know, methods of entries and dates associated with them, they're all on the challenge site at rockcommunitychallenge.org under the bonus challenges tab. So you can reference them at any time. Each market has different numbers of winners or prize amounts. So you'll wanna make sure to reference your market's bonus challenge tab when checking them out to make sure you're getting the correct information for the market that you're in. And this year, bonus prizes will have live leaderboards. So you can see where you stand at any time for any of the bonus challenges. The key to winning them is in, you know, getting your donors invested and helping you climb the leaderboard. So, you know, keep tabs on your position on the leaderboard, not only for grand prizes, but also for the bonus challenges this year. You know, keep your donors and supporters updated on where you are. You'll continually emphasize how much is at stake. You know, how much could this extra prize money do for your charity? You know, what would that help you achieve? Tie that back into your overall messaging about, you know, what you do and why you do it to really get people excited about helping you win that money. And then another trick is just, you know, concentrate on sustaining momentum, keeping the fundraising going and really starting and finishing strong. So as we wrap this up, I wanna make sure our support team's contact information is here for you to reference. They're a really great resource before and during the challenge for anything campaign related. So if you need help, you know, setting up your EFT direct deposit, if you need some help figuring out how to strategize around the weekly bonuses or if your donor needs a receipt reset, you can reach out to them at any time. We have their email address up here on the screen, rockchallengeatmightycause.com. You know, that's on the challenge site as well, but if you wanna write it down on the sticky note and put it somewhere where you'll be able to reference it easily, you can definitely do that. They're available via email and phone, Monday through Friday, 9 a.m. to 5 p.m. Eastern. And then their phone numbers listed here for reference as well. So really quickly, I just want to plug the next webinar for the community challenge. It's next Wednesday, July 15th at 3 p.m. Eastern. The second webinar is again gonna be all about strategy that you can use during the challenge to win some of that awesome prize money being offered. So you can sign up and put it on your calendar now. Just go to rockcommunitychallenge.com.com slash welcome. And there's a link to register for the next webinar right on that page. So before we jump into any questions, Deneen, do you have anything else that you want to say? I'm gonna see if we have any questions right now. Nope, just here, ready for any questions anyone may have. Okay, perfect. Let me go ahead and see if we've gotten any questions. It doesn't, it looks like we, so we got one question and they're asking to see what the social share template looks like. I don't have any shots within my deck of the social share template, but basically you are able to upload your logo to the social share template. You can add and add text as well as your handles for Twitter and Facebook. And then you can add any, there's some additional SEO settings if you wanna get fancy on the social share template. So basically when you pre-fill that template with your logo and then the text that you want them to be able to share, when they click share, when they go to share your team page, that will pre-fill for them. And then they're able to make changes if they want to the text that you've written there, but if they don't and they just wanna share really quickly, then that's a super easy way for them to be able to do that. Doesn't look like we're getting any other questions in. I am going to assume that my webinar was extremely comprehensive, which is great. So, if anyone does have any questions that you think of later, or if you run into anything while you're filling out your, customizing your team page or accessing your organization profile, you can always always reach out to our support team at rockchallengeatmightycause.com and they'll be able to help you with anything that you need. But just quick recap steps that you guys need to take now to get ready for the challenge before it launches on August 3rd. Make sure that you have uploaded that prize documentation. Go to rockcommunitychallenge.com forward slash welcome and there's the button to upload there. It'll take you to where you need to go. So make sure that you do that and then make sure that you customize your team page. That way, you have something there for, when people see your organization on the leaderboard, when they click into your page, then you have information there about your organization. And then make sure that you just check out the account in general. And that way, like you become familiar with some of the tools, make sure that you look through all the bonus challenges are available for your market. That way you can start kind of thinking through everything. And then make sure you attend next week's webinar too, because we're gonna be going into a lot more detail about different strategic things that you can do to really try to make the most of the bonus challenges available, as well as the tools available in your Mighty Cause account because you have lots of tools that you're able to use. So we really want you guys to make the most out of this. And so we're here to help. There's lots of resources coming and lots of information that's already available on the site. So just really like set aside a little bit of time, really just half an hour, one day to just click through everything, see where everything goes, just the site in general, so that you can become familiar with it. One of our goals is to try and make the transition from last year's platform to this platform really easy. So, but we need you to help do that too by taking the time to just click around and check everything out on your page, on the main challenge site, all the tools available. And then of course, again, any questions that you have, our team is happy to help. Rockchallengeatmightycause.com is their email address. But yeah, I don't see any other questions coming in. So I, you know, that's all I have for today. And I think, I don't know, Dineen, if you have anything else or wanna kind of sign us off, but yeah, I'm just, I'm excited to, you know, continue helping everyone out. And then I'm excited for the webinar next week as well. Same here, I definitely encourage you to make sure you participate next week's and reach out to me as well if you have any additional questions. And I just again, wanna thank all of you for participating. I'm really, really excited to hope all of you are as well. Awesome, thank you so much everyone for your time today. We really, really appreciate it. And we look forward for next week's webinar and all the exciting information coming along with that. Have a great rest of your day.