 Hi there and welcome to another edition of Tuesdays with Corey. I've got a special set of guests here that I'm talking with While I got only one right here This is the earliest we've ever recorded this show So this is going to be a little bit rough around the edges for me at least maybe not for you since you've got these ghosts Yeah, I know how to special and you've had some coffee. I know I haven't gotten through mine yet So anyway back to business today. We're talking with a very exciting set of MSPs who are building solutions to help customers move into the cloud and modernize their Solutions in the cloud. So tell me a little bit. Tell me who you are and tell me a little bit about what you guys are doing and What makes you guys special? Absolutely Dave Torrezan, okay coming all the way from Toronto, Toronto, Ontario So we are a cloud-first Microsoft solution provider. We do both professional services management services So a new signature is trying to develop solutions that solve human challenges, especially in this cloud age Okay, I bring the table cool And so so new signature so you you said both professional services and sort of managed services Tell me a little bit about sort of what that means and and also when customers come and say we need help You know when they're going into the cloud, what are they typically looking for you guys to do? Absolutely. So my piece is around global operations management So essentially making sure that our customer systems are resilient staying up Oh fantastic conform to the standards that they need to the SLAs all that Good stuff. Got it. So like if a customer's got a super important app They're they're running you're basically will come in and say look, you know, this is how you run it to Withstand failures in one region. This is how you fail over. This is what you need to think about for your data This is and so that's kind of that's that's kind of where you guys are particularly particularly special You guys make sure that we're jointly developing the runbooks and ensuring that our customer systems are staying highly available for that So that they can deliver on their business got it application got it and maintain those critical uptime Exactly whatever availability they need you so you mentioned run runbooks So, you know one of the things I presume when you're looking at that type of global infrastructure that It's important to make sure you're using DevOps that you're using Sort of automation and and enabling people to be able to make updates and deployments in sort of an easy and quick way Is that something that you guys spend a lot of time on for sure So we're helping customers sort of make that transition into the classic Ital, you know, we need that tons of change windows and a lot of notice and 5050 approvers to more of a DevOps style of they need to be more agile right their competitions sort of making those strides So we're helping our customers make that journey make that move so that it can become more agile Got it develop things and implement them not much more quickly with us There's a backdrop to make sure that the systems are staying up and monitored and healthy and patched security Yeah, it's one of the primary things that Of course not no just kidding. So got it. So that's super cool. So so you'd say, you know a new signature is very You know as people are modernizing their solutions it not just about lift and shift But it's very much about also changing your solution or changing at least the way you manage your solution to make sure you're secure in the Cloud age make sure you're automating the cloud agent and so on and that's a big guy Yeah, that's awesome being lockstep with the customer right just forming that relationship Yeah, we're there and responding to their feedback making sure that we're adjusting our process and helping the customer adjust Potentially their processes right while still maintaining their compliance, right? So we're doing it together with them I'm working with customers. I like that. That's that's good. Yeah, hopefully hopefully lots of people do that But it's good to hear so okay So with that any lasting if you said if there's the you know one word or maybe three words or some yes Maybe I'll give you a sentence that you'd say this is what is awesome about your signature. What would it be? I think we provide elevated customer experience. We have a crowd management portal So we allow customers to run one spot to go they can see their cloud usage help them optimize their car Right a single single pain and see their incidents, right? See what's the status of their incidents? You know can they submit a service request through that and show the status of our service request that I think is competitive That's awesome. And that's super cool. Okay, cool Well, thank you so much. I appreciate the time and I thank you guys for joining us if you've got questions for us You can hit us up at hashtag Azure TWC and and are you on Twitter? Do they do Twitter and can I go? Yeah? I'm joking of course I Have zero can't Canadian followers at this point because I said negative things too many times anyway It's not nice. It's not nice at all Rick's Canadian. This is this is where we make jokes So the camera man's Canadian and we do have presence in the US and UK as well So yeah in South Africa, and I and I love I'm sorry. I don't mean I don't mean that now So we have to cut this whole thing read it. Okay. Thank you. Appreciate it. Are you you represent all of Canada? I like that. So anyway hashtag Azure TWC ask us questions We'll put you on it and make sure that people have questions about you about what the work that you're doing We can we can get them to it and so thank you guys so much for your time and have a awesome Tuesday Thanks for having me corn. Yeah, of course. See you