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Published on Feb 26, 2012

You live and breath process. Managing processes is important. They create structure, simplicity and order...and without process, well...things fall apart.

Introducing ITOptimizer, A SaaS application that lets you Assess, Design and Govern your ITSM processes. IT's loaded with templates galore based on ITIL and COBIT. Goto www.itoptimizer.com to learn more.

It's indispensable tool for anyone responsible for an ITSM program.

The assessment module let's you measure process maturity based on CMM, COBIT and ISO15504 - or create your own assessment questionnaires from scratch.

The Design module lets you create new processes based on ITIL templates, or create any process, even a non-IT process, from scratch.

The governance module lets you manage processes based on COBIT or any other control objective. The governance modules schedules and assigns tasks to process stakeholders that requires them to provide evidence of compliance.

ITOptimizer also comes with free ITSM education. Included are courses in ITIL V3 Foundations, Effective Process Design, How to Conduct a Process Assessment and Process Governance.

Goto www.itoptimizer.com to learn more.


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