 What is the missing part here? What do we have here? Is it the future cost? Thank you, that's the future cost. Hello guys, my name is Dr. Malik from the industry engineering department. In the very first days, I had to get trained from the IT, but beside the training, we worked together with colleagues to learn from each other. We shared tips on how to conduct office hours, for instance online, or how to conduct a group discussion during the class. So all of these we were continuously learning together, and that brought a sense of community. We're getting instant tips on how to do what based on recent experience. So the faculty were sharing their experiences as they conducted classes, and all together this helped us to increase our quality of the delivery. Right now, for instance, in my case, based on the course, I use different delivery modes. I was able to adjust my delivery to the requirement of the class. Initially, I wouldn't think of it so that it was one delivery fit all. But with time, with experience sharing with colleagues and feedback from students, I came up with a different delivery for each of my courses.