 Good morning, good afternoon, and good evening. My name is Sarah. I'm your quiz host today. Welcome to the third UX research functional group update of 2018. A quick recap on today's rules for those of you who haven't played before. I'm going to ask you a series of questions I'd like you to guess what the answer is for entering your choice A, B, C, or D into the chat window And you need to do that before the countdown ends. You can only guess once per question or you will be disqualified Keep a note of how many answers you get right as unless you suppose you're scoring the chat window a little bit wrong If you manage to score two or out of the three questions I asked today You will be entered into a prize draw to win a pair of GitLab sunglasses And today's your last opportunity to enter the prize draw. We've been announcing the winner in April's functional group update So without further ado, let's get started So your first question So you may recall from my last update that the UX research team was working on the OKR to establish Operations engineers as a first-class citizen within GitLab And they explained that we had two assumptions about who operations engineers are and the type of responsibilities they have We created a survey which we sent to the UX research panel and we share through social media relevant industry forums and so on to test these assumptions And what I'd like to know from you is is which of these assumptions proved to be most true? Now C's in the lead so far Is anyone braving up to guess differently? Okay, I'll give you another couple of seconds to make your decision three two One times up if you said C both you'd be wrong It was in fact B So results show that the second statement was found to be most true Now this isn't to say that people who match statement A don't exist. They do But they are a minority at the moment And we also discovered that there are people who currently have a combined development and operations role But who perhaps prefer to concentrate more on the operations side However, due to a particular challenge they're facing at the moment, which I'll touch upon in my next question They're actually struggling to relinquish their development responsibilities Because of these reasons operations engineers as a job title wasn't that popular amongst respondents We typically found that within small organizations. So that's like less than a hundred employees respondents responsible for undertaking DevOps tasks identified as a software engineer and in mid to larger Organizations, so that's more than a hundred and one employees. They could be a DevOps engineer or a software engineer So question two So what challenges do you think DevOps and softwares and engineers dice? he's he's in the lead so far Clament says D Chris is another person who says D anyone think differently Pedro's competency Can you trust Pedro though? It's a member of the UX team. Is he telling you the truth? Okay three seconds two seconds one Times up if you said D All of the above You'd be correct So almost half of all respondents agreed or strongly agreed that at least 40 percent of more of their work was still manual So those working in operations explained that they had made attempts to update legacy systems and to automate CICD However, their time is consumed by refactoring and resolving performance issues and their lack of automation has only caused further technical debt 65 percent of respondents agreed or strongly agreed that there aren't enough people in their team to accomplish all DevOps tasks And that recruiting skilled engineers was difficult. So most engineers have taken charge of their own self development So they're learning about DevOps alongside their existing job responsibilities And this involves juggling multiple priorities and like a lack of Automation it drains the time that engineers have available to improve operational procedures And finally culture so only 44 percent of respondents agreed or strongly agreed that senior leaders within their organization are engaged with DevOps So engineers explained that they were still trying to get buying from stakeholders that DevOps was worth the effort And they were trying to define what the role of DevOps means within their organization And this relates back to my previous question So it helps us to understand why operations engineer isn't a common job title And why people are performing a dual development and operations role So whilst their personal aim may be to become more operation centric They're faced with the challenge of driving a cultural shift within their organization, especially among senior leadership Okay I'm going to give you a couple of seconds to read the slide and select your answer mostly sees so far John's gone for a Okay, three two one Times up if you said a Prometheus He'd be wrong if you said b Kibana You'd still be wrong. The answer is c Grafana So almost 40 percent of respondents stated that they were using Grafana However, Prometheus and Kibana are still popular answers since we discovered that the majority of respondents are in fact using at least two tools for monitoring So small teams use a combination of Grafana and Prometheus where larger dedicated DevOps teams use a combination of Grafana with Kibana So please now total up your scores and post them into the chat window Uh whilst we're making a note of scores. I'd be happy to take any questions Oh barb That's so disappointing That's very true Pedro hopes of Yeah, too much a bit of a dude there if anyone can see is a screen at the moment Okay, if there's no further comments or questions, then that's it for today tune in To the next month to find out who the winner was. I know you're all excited about it It may also be a new prize. You should definitely come back. Thanks very much everyone. Enjoy the rest of your day