 gallwch chi ddim i g hayd yn ymweld i'w cyfan ei wyrddio yn fawr ar Yw Llywodraeth Cymru? Hesbryd wedi'i wneud ychydig o beth o 100 o cyfrifio y Llywodraeth Cymru gydanc yw 79% iddyn nhw dwi'n fawr am yr eysgrwasbwyr i'ch ei wneud o fawr o'u gwneud a gweithio ymddangion onl. Yn 76% dechrau o'r ysgaf i'w'r ddechrau yw'r ysgrifesbwynt sefydlu o'r eysgrwyr ar Yw Llywodraeth Cymru yw gweithio? How do you overcome this hurdle? The industry experts we interviewed believed the solution is investing in more business change not just the technology and communicating the benefits of this business change to the whole organisation. Our principal analyst, Joss Crease, thinks the councils aren't doing enough to reconfigure their whole mode of operation and that they are often choosing to apply more or better IT to out-of-date and inefficient working practices instead of investing in realhearchain change. John Jackson, CEO of the London Borough of Camden, thinks the answer lies in IT and business leaders working together more closely, making sure that people realise it's not just the amount that's invested that's going to count, but how you work together to meet real business needs. He believes you should make sure everyone is focused on and understands the citizen outcomes you're trying to achieve. In short, CEOs need to back any new investment in technology with better communication, more inter-team working, a relentless focus on the needs of service users, and a well-planned but flexible approach to business change. For more information on how you can get IT and business to work together effectively, turn to page 6 of our Putting IT at the Heart of Local Government report. Download the report here.