 Hello everybody! This video will show you how to restore chat history, contacts, and files for such a popular messenger as Viber in Android and Windows. Our article will be valuable for Viber users who ever needed to restore their message or chat history, videos or photos that were sent via this messenger, or restore their chat history after the installation of the operating system, or when they begin using this application from another computer. Many chats have certain value for their users. That is why application developers provided the opportunity to create a backup copy of Viber chats. In order to save a copy of Viber chat, start the application and open menu. Go to Settings -> Calls and Messages -> Select Email Message History In the next window, the program will suggest you to select saving options for history. It can be sent with Viber or Skype, saved to Google Drive, or sent by email. I select Email. Enter the email address and send the history file. This way, Viber helps you to create a backup copy of messenger chats and send it to your email. Chats will be put into an archived zip folder as CSV files with names of contacts that you chatted to. Each of the files only includes text messages, and in place of sent or received files, there is a note saying, for example, a photo image instead of the actual picture. However, such backup copy has certain limitations. A chat backup copy can be created and read as text, but it cannot be restored in the application itself. Copies of sent files, photos, videos, etc. are not saved to such text files. As well as any other messenger, Viber keeps message history in in a separate file. Having restored such file or created its backup copy, you can place it into the folder where the application saves it by default, and thus restore a user's chat history. The file containing Viber message history is kept in the following folder, if this is an Android device. Viber.com.viber.vip databases and is named Viber messages. Please remember that the folder containing Viber data is located in the internal system memory of your device. You can access it only when you have root writes or use a kind of root explorer software. If it is necessary to restore your Viber chat history, for example, after reinstalling the application, go to the set folder and replace the existing file Viber messages with its previously created backup copy, and then start Viber. The PC version of Viber is not as popular as the one for smartphones, but still it has a number of advantages and a vast user audience. To start using Viber on a PC, you will need to have an active mobile account. A PC version won't work without the mobile account. Small chat history. In Viber for PC version is kept in the file Viber.db in this folder on disk C. C. Users. Username. AppData. Roaming. Viber. PC. PhoneNumber. To restore Viber chat history, you need to restore that file. So, if the operating system on your computer has been reinstalled and when you install Viber for PC, you realize that your chat history is gone, and you need to restore it. This is what you should do. Run Hetman Partition Recovery and scan disk C of your computer. With the help of this program, find the file Viber.db and recover it. Go to this folder on your computer. C. Users. Username. AppData. Roaming. Viber. PC. PhoneNumber. The existing file Viber.db with the recovered file that contains your chat history. After that, start Viber. As you can see, the previously deleted chat history is now restored. If you need to transfer Viber history to another computer, just replace the file in the SetApplication folder with your phone number in another PC with the recovered chat history file Viber.db. People can use Viber not only for text messaging, but also to send files, images, sound files or video files. If the application runs on a smartphone, it saves all received or sent files to a memory card. If this is a PC-based version, files are saved to the hard disk. In the smartphone memory card, such files are by default saved to the folder ViberMedia. When a computer hard disk, such files are by default saved to the folder C. Users. Username. Documents. Viber. Downloads. Here are the most frequent causes why a file sent or received via Viber can be lost. Viruses. Accidental deleting. Formatting a PC hard disk or a smartphone memory card. And restoring Viber standard settings or resetting the smartphone to factory settings. In any of these cases, the files received or sent via Viber can be restored with Hetman Partition Recovery. For example, let us delete files from the folder ViberDownloads. To recover them, start the program and scan the media you need to restore Viber files from. Find the files you need to restore. To do it, go to the folder where they were kept before deleting. If you haven't found them in this folder, use the search function. Create a recovery list and save it by clicking Recover. The files have been recovered. You can find a detailed article on restoring ViberChat history, contacts and files in Android or Windows in the official blog by Hetman Software, and you can find the link in the description as usual. That is all for now. If you liked this video, click the Like button below and subscribe to our channel to see more. We'll be glad to answer any questions and comments. Thank you for watching and good luck!