 Hello, this video was created by Pune Morty, the information developer at BMC Software, and narrated by a computer-generated voice. For the purpose of this video, let us take an example that as a case agent, you were working on a case to onboard an employee. The case consists of onboarding tasks. You review the tasks and find a requirement to add some additional tasks to the case. You need to add a task, create a contract and you want this task to be executed after all the other tasks that are defined for this case. Let us now see how to add this ad hoc task to the case. Login to BMC Helix Business Workflows. Open the case for onboarding an employee and navigate to the Tasks tab. The task list displays all the tasks associated with the case. Here, to add an ad hoc task of creating a contract, click Add Task. Then click Add Ad Hoc Task and specify the task details. If you have a template defined for the task that you want to add to the case, you can use the option Add From Task template for adding the ad hoc task. Now, to assign the appropriate order in which tasks are executed, drag and drop the tasks in the desired order. Save the changes. You can now see that the create a contract task is appended to the existing ad hoc tasks. Now, you have a requirement to add one more task for generating employee ID after the execution of the predefined task add a new user. On the task list, click the task icon of the task add a new user and then add a task generate employee ID. The task is now displayed in the task list stacked below the task add a new user. When the case is in progress, you can view the status of tasks on the task list. All the tasks in the task list are categorized as in progress, upcoming, or completed based on their status. I hope this video helped you to understand how to add ad hoc tasks to a case. Thank you, for watching.