 Hi, my name is Dennis Krzysztof. He and I am a door hardware nerd. I am an institutional locksmith Serving for a university. I've also been in the industry my entire life. I grew up as a kid in a lock shop my dad owned his own retail business And he's also now an institutional locksmith Professionally, I've been a locksmith for about the last 15 years Institutional setting we had a renovation project that was happening had some space that was added on and The original hardware that was specced did not meet what the end user wanted and so we had one of our Contractors it was on site decided to save them a couple dollars and take one of the locks that was installed in the old section That was going to be remodeled next and install that on this brand new door brand new frame brand new opening In doing so they got a bunch of dirt debris Wood shavings inside the lock. I also suspect that they did not hand it properly We also found a few other things wrong inside that After about a year of use ended up jamming the lock completely from the inside and the outside of the door Fortunately person is using that space only had locked the door and left and so they had their possessions inside But they were not locked in themselves We got called in now that night one of my other colleagues was not able to get in gain entry so the next day me and another colleague went over and Tried to gain entry into that space tried all of the tricks and everything and we were not able to Get that door open. We did a bunch of things It was actually jammed from the inside and the outside so if there was someone inside and they would have been trapped in there so that day We decided our last resort was to cut that latch off to a couple saw blades And we were able to get that door open to the lock off and replaced it with a Refurbished lock that we had refurbished in-house that we knew would not be Subject to jamming anytime soon. So unfortunately sometimes when our partners try and help us out They end up creating larger problems when they're not really qualified to do that work There we go. That is my door disclosure