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New Patient Appointment vs. Consultation

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Published on Jun 28, 2013

A lot of times, our clients will call in initially and they want to know
what type of appointment should I make. What we often tell our patients is
that we do initial exams, as well as new patient consultations. The
difference between the two is significant.

Our new patient exams are for those patients who have not been to a dental
office in over a year or more, they have not had a series of dental X-rays
taken in quite some time, they've not had their teeth cleaned recently and
they not only have come cosmetic concerns, but they also have some concerns
about their overall dental health. Those are the clients that are most
likely to have an initial exam.

During that initial exam process, we'll take a complete series of digital X-
rays, complete series of photos, and we'll do a comprehensive exam so that
we can talk about everything that's going on in their mouth as far as their
overall general health, as well as answer their questions about any
cosmetic concerns they may have and smile enhancement. That is ideal for
that type of a patient.

There are those patients who have been to their dental offices or another
dental practice recurrently, they've recently had their teeth cleaned, they
have no major dental concerns; they may just be concerned about a tooth or
they really just want to enhance their smiles, or do an overall smile
design: Closing spaces, lengthening, whitening, straightening their teeth,
and some options for doing that; those are the patients that are ideal for
consultation.

During that process, we'll take a complete series of dental photos; we'll
talk about what your goals are for your smile and where you're trying to go
with it. We'll sit down and come up with some options for you that will
help you accomplish those goals. Then I'll sit down with you after it's all
said and done with the doctor, and the doctor has given you those options,
and we'll talk about how we can make it fit into your lifestyle.

There's something for everyone. Just depending upon where you start can
determine where we take you on your first visit. We do it in an atmosphere
that is completely comfortable, relaxing, a Zen atmosphere. We make it work
for you.

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