 During global pandemics, such as coronavirus disease 2019, COVID-19, crisis communication is essential in dispelling fears, uncertainty and uniting individuals worldwide in a collective fight against health threats. Inadequate crisis communication can lead to dire personal and economic consequences. Research has shown that seemingly endless news feeds related to COVID-19 infection and death rates can significantly increase the risk of mental health problems. Unfortunately, media reports that include infodemics about the influence of COVID-19 on mental health may be a source of these adverse psychological effects. Media and news organizations across the globe have played limited roles in combating COVID-19 infodemics due to insufficient crisis communication practices. Common refrains include raging QAnon conspiracy theories, a false and misleading Chinese virus narrative, and the use of disinfectants to cure COVID-19. These infodemics fueled by a kaleidoscope of misinformation can be dangerous. Fortunately, there is a lack of research on how to improve crisis communication across media and news organization channels. This paper identifies ways that legacy This article was authored by Jiao Huesu, D. McDonnell, Jun Wen, and others. We are article.tv, links in the description below.