 I don't believe in hope anymore, and I never use the word hope anymore. She was infected in the operating room with staff and developed life-threatening sepsis. And so it went. Another round of MRSA, another round of C. diff, and he eventually succumbed. The decision was made to take Emily off of life support. But there is hope, and that hope is patience. Whether the number is 200,000 or 400,000 or one, it's one too many. I believe that we can get to zero production in the United States from preventable medical errors. It starts with us. We have to be the ones to decide we're going to lead us out of that tyranny of happening. With your help, we can continue to transform the healthcare system. Because if we're really going to get to zero, we're going to need everyone's help. Do whatever you have to do to get enough partners to make the number zero. Zero.