 Welcome to the remedy for summary program. I'm Nikhil Deshpande. I'm a product manager for remedy force in this video We will see how to export records displayed in my activity My activity now allows your clients to export their tickets and requests for offline analysis on the my activity page You will notice a new icon below the search bar Clicking the icon exports records displayed on the page to a CSV format The fields in the exported file are controlled by the field set SF1 self-service view tickets These are the same fields that are displayed on the record cards Additionally, if records of others are exported the names of the respective individuals are also included The ability to export records is available to all clients and does not have to be enabled There are a few caveats to exporting records that one must be aware of a Maximum of 2000 records can be exported There are a few limits by field type as well the first 5000 characters of long text fields are exported Fields of data type text area rich are not exported Formula fields are exported. However images therein are not Values in multi-slip pick list fields are separated by semi-colons. Let us now look at a demo of the product On my activity, you'll notice the new icon Export to CSV Right under the self others filter Clicking this icon exports whatever Tickets are displayed on the screen Even if you use filters or if you use search The records that you see in my activity can now be exported to CSV. You'll notice this icon Export to CSV right under the self others filter clicking on the icon Exports the tickets to a CSV format. You can then you can then open that CSV file in any spreadsheet tool such as Excel You'll also see that the file is timestamped So even if you generate multiple files over a short period of time, they will have unique file names now, let's look at Tickets, I've created on behalf of others You'll notice that for others an additional Column client name was added. You'll also notice that the structure of the exported file is Identical to the record card that's displayed on screen. Thank you for watching this overview of exporting my activity