 Hi Michelle, this is Ashley with Oxone Toyota. I wanted to send you over a quick video greeting that way you can see who you'll be working with. I noticed through USAA that you are interested in a new 2016 Hollander. I have already sent you over an email with a little bit more information about our dealership. When you get a moment, please give me a call. My number is 502-214-7166 or you can also email me back. Thanks. Bye.