 In this video, I'm going to show you how to request a different verification way if your postcard has not arrived after the 14-day period. So right here you can see most postcards arrive within 14 days. You may experience delays. To avoid delays, why you wait, don't request a new code or edit your business name, address, or category. Because if you do do this, they'll end up sending you a, they'll cancel the old postcard and then send you a new postcard. And then you got to start your 14 days over again. So just don't request another postcard after you've already done it. So what you're going to do is you are going to go to Google.com. And then in the upper right hand corner, it's either going to have to sign in or it's going to have a circle up here with your initial or your picture. Okay, so after you sign in with the Google Business Profile email that you used to set it up, you're going to make sure that whenever you hover over this up here that it has that correct email. And then from here, you're just going to go to this little Google Apps icon right beside the picture. And you're going to click on it. And then you're going to find the Business Profile Manager icon, which is this. From there, you'll see two rows of edit profile, read reviews, that type of stuff. And then to the right, you'll find three vertical dots. So you're going to click on the three vertical dots and you're going to find the help and support area. You're going to click on the help and support. You're going to scroll down to the very bottom. And then you're going to find the Contact Us area. You're going to click on that. And from there, you're going to select which business that you need help with. So it'll be the one that's not verified. And you're going to type in postcard did not or didn't arrive. And then you're going to hit Next, Other, Next Step. Then you're going to click on Next up again. And you're going to select the email option. Okay, from there. It says you're currently signed in as this. If this isn't the account associated with the issue, please switch account. We're on the correct one, I believe. Yes. And we'll select the issue. And most likely it'll be my business profile is not verified. Okay. So my business profile is not verified. To update your business name and other info on Google, you must first verify your business. You cannot change the verification methods available in your business profile. You ask for videos, see these tips. You can check for verification status on your business profile. So I'm just going to go ahead and hit Submit. And your email has been sent. Thanks for contacting Google Business Profile Support for your reference. Your case ID is, and then it gives you a case ID. So you want to make sure that you write that down. And then I'm going to go to Gmail. And we're going to see if they sent an email to us just yet. All right. So there is nothing just yet that's came in. I'm going to check the Promotions tab and Social tab and nothing's in there yet. So basically they will end up sending you an email for your reference with this case ID. So you want to check back with the Gmail or the email that's up here in the upper right-hand corner. You want to check back on that tomorrow. So usually they say to give them about 24 to 48 hours. And then so you'll check back with that email. Once you give them the 24 to 48 hours, you'll check back again to see if they've replied back to you. And then see if you got a new verification status. So that's how you put in a ticket with them to get a new verification method if your postcard has not arrived just yet. So you'll want to constantly check back with that email and correspond back with Google with the email that they ended up sending to you. So.