 Do you remember your first cleanup experience? I was 31 when I started my company. My first cleanup was a double homicide on Christmas Day. It was two cousins that ended up shooting each other. It was obviously a disagreement of some kind. There was just blood and spatter all over the walls. This is kind of where the rubber met the road because I didn't realize how much construction was going to be involved, how blood traveled through different types of textiles and tile and grout and hardwood floors. It was a big learning experience and it's honestly something I'll never forget.