 Hi everyone, this is Chichuo. Welcome to my channel and welcome to another comic book related video. Now what I wanted to do in this video is sort of run you through the process what basically took place when I was selling some comic books on eBay and had a conflict with a buyer that they wanted to return the item, but things didn't really work out the way they had planned or I had imagined really and what I ended up having to do was contact eBay and talk to them and get the situation resolved and just to let you know the situation eBay they found the situation in my favor, right? So they decided that, you know, there was no refund justified and I don't get any negative feedbacks on my eBay account or whatnot, right? So I figured you guys would find this useful information and for those of you who don't know where this information is coming from just to give you a little quick intro of who I am I've been putting out a fair bit of comic book videos for the last five years or so. We've gone through showing collections, reading comic books, pricing comic books, a little bit of grading, not official grading, but grading according to what I consider a comic book to be graded at. We've been doing live stream of those things and then we've also been listing the comic books on eBay, right? Because I'm sort of sharing something that I love about my hobby, which is everything about this hobby from the point of collecting comic books, reading comic books, sorting comic books, grading comic books and every now and then when a need arises, you go to your collection. It's just like an investment really. You go to your collection, pull out some comic books if you need to raise some money and you sell some comic books, right? And we're going to at some point take all of this information and included with the mathematics content that we've been creating, the ASMR math and the language of mathematics and math in real life, really link it up to personal finance and investing and look at all the metrics that we can analyze and we can look at to decide if it's a good thing doing this and how this works in other industries as well. Now just to let you know where I come from, what my experience is with eBay. I've been on eBay since 2002 for about 18 years now, right? I initially got on eBay to buy some stuff, video gaming related stuff, which I still have actually and we will go through that once we start. I'll show you what I ended up buying once we start doing some gaming related videos and whatnot, right? So I initially got on eBay, bought some stuff, ended up liking the experience so much, I ended up selling some comic books, right? Because I've been a comic book collector for 30 plus years now. So I ended up selling some comic books and really enjoyed the experience and over the last 18 years I've bought a lot of stuff on eBay and I've sold a handful of things, right? Either some comic books where I'm trying to get rid of some comic books where bringing some funds or there are things that we have that we no longer want to hold on to that we decide to put on eBay and sell them, right? As far as the buying aspect goes, I bought some stuff that is not comic book related. For example, this lapel mic you see I bought off eBay, but the majority of things that I bought on eBay is comic books related, right? And I have 100% feedback rating, I've never had a negative feedback and any problems I've ever had with any sellers, we've been able to resolve it without contacting eBay. They're either partial refund or full refund and we sort things out, right? As far as selling stuff goes I'm not sure how much stuff I've sold. Maybe around 200, 250 items over the last 18 years. I've never had any problems with stuff I've been selling. Other than this round of stuff for the last four months, five months where we decided to live stream some of these things that we're selling, specifically comic books that we've been selling, where we've been listing the stuff, where I had basically one partial refund I have to give someone and one time I didn't put a tracking on the package and the package didn't arrive, right? So I had to refund the person and the third issue I've had is what we're about to talk about, okay? So basically the the issue that I had with the listing that I sold was selling Venom number 3 first print from 2018 by Donnie Cates and it's the first appearance of Conalda Symbiot God, right? If you know the Spider-Man lore, he's the God of the Symbiotes, right? And we actually ended up doing a live stream of this comic book because what I've been doing is on Twitch, I've been doing live stream of some of the comic books that we've been selling on eBay, right? So we do a live stream, we crack open the comic book, take pictures of it, grade it and then go through the process of listing it on eBay, right? So we did a live stream of this comic book and the video is available on Bichouda and YouTube, right? So this comic book we ended up listing on November 30th 2019, okay? And it sold on December 7th 2019. Now when I listed it, I listed this thing at minimum starting bid of $40, right? I didn't put a limit on the, you know, what I'm willing to accept. I don't even know if people do that. I mean, I've seen some people do that still. But basically there's a minimum that I started off with and I'm satisfied with that minimum if it sells for more fantastic, right? So we listed this comic book at a $40 starting price, okay? And it's an auction bid. Now, seven days later on December 7th, it sold for $65. And there was a bunch of people that were bidding on this. I forget, actually, let me bring it up. How many people were bidding on this? There was nine bids on this and there was three people, three different people that were trying to get their hands on this, okay? One of these people had bought for me before and the other person, the person that ended up getting it, had never bought for me before, right? So it was a new buyer that I was sending the packages to, right? So the comic sold, listed for $40, sold for $65. And as soon as the comic sells the first day, when the comic sells, I usually contact the seller and say, congratulations on your purchase. And I don't have this email. I'm going to read you some of the communication that we have, right? But I usually send an email saying congratulations on your purchase. Please let me know if you plan on bidding on anything else. That way I'll hold on to the book and if you win any other auctions, we can package the stuff and sell it as combined shipping, right? Because shipping ends up being fairly expensive with me being in Canada as well, right? So that's the sort of the general email that I send people whoever ends up buying comic books for me, right? So I sent that email out and the person didn't contact me for a couple of days. So what I ended up doing or maybe one day, what I ended up doing is invoicing them, OK? So I sent them an invoice to Comic Book, sold for $65. And this is Canadian prices I'm going with, sold for $65. And I sent them an invoice. The shipping cost was $10. So I sent them an invoice of $75. OK, they didn't pay right away. Four days later, I sent them another invoice. OK, the same invoice, $65. Comic Book, $10 for the shipping and sent them an invoice again. And then they ended up paying the next day, right? And as soon as the person pays, as soon as I get the comic books packaged up, this is what I sent them, right? I said, thank you for the payment and congrats on the buy. Actually, I probably sent this out, the email out as soon as I had the package out the door, right? Which would have been the next day. I usually do it within a day, maximum two days, right? So I said, hi, I will call them, hi, they changed their name, by the way, from the time I contacted them at the beginning of this transaction to the end of the transaction, right? I said, hi, thank you for the payment and congrats on the buy. Wanted to let you know that the book is on its way and the tracking number is so-and-so, OK? To be on the safe side, I also added signature, signature required as well, just to make sure it gets to you safe and sound. Aside from that, hope you are having a fantastic December. Peace, chicho, OK? So this is the email I sent them regarding the package. It's on its way and I took that tracking number and I updated the eBay sold listing. So eBay is aware there's a tracking number on there. He's aware there's a tracking number and there's a record of the tracking number, right? Now I left it there because the book is on its way, right? And the shipping actually cost me like $21 or something. I only charged them $10. So I took the $11 hit extra cost because the shipping, for me, for most of the packages that I've sent has cost me more to ship than what I've been charging. For the next set of listings that I'm going to be doing, I'm going to be kicking up my shipping price because that has been a fair bit, especially when adding tracking, OK? If the comics are a fair bit in my listings, I usually say initially I started off with saying if the comics are $50 or more, I'll add tracking for free. But I changed that up to if there's $75 or more, I'll add tracking. Now, this comic book sold for $65, but I added tracking and signature confirmation as well, just because it took a little bit of time for the person to pay and he hadn't contacted me from any of the communications directly, right? So I took a little bit of a hit on the shipping. Now packages are on its way and this package was going to someone in Ontario, I'm in British Columbia, so this was still within Canada. So it didn't have to go through any customs or anything. OK. It got there within like three days. Now, I know it got there because I can track it on eBay. It tells me that the item was out for delivery, you know, where the item is and the item has been sorted and it's in the city that is going to be delivered and it's out for delivery. And if it gets delivered, you get a little tick mark saying it's been delivered. Now, this one said it was out for delivery, but then it didn't get delivered. But because I had signature confirmation on there, it went to the post office. It's it was being held there for this person to go pick it up. Right. So I sent them the following message because I saw that happening and the person hadn't gone and picked it up for like 10 days, right? And I didn't want the package. The post office will hold the package for a certain number of time and then they'll send it back again, right? And then I would have to pay shipping and get this book to them again and what not. So it would just cost me a fair bit. So I sent them the following message and the person had changed their name by this time, right? I said, hi, it's a different name, but starts off with the same letter. Hi, I hope you and your loved ones had had a fantastic holiday. Just wanted to let you know that from my end, it shows that the package has been at the post office waiting to be picked up since December 19th. And this email I'm sending on December 29th. So it's been 10 days, right? So it's been waiting to be picked up since December 19th. Figured I'll let you know just in case you weren't notified all the best and wishing you a happy, a happy 2020, right? So 10 days later, the package was sitting there. I sent them a message just in case there were holidays and whatnot, right? Send them a message saying the package they're waiting for them. Now, what ended up happening was they went and picked it up. OK, so I got a, you know, I checked the delivery notification stuff and it was delivered, which was great. Fantastic, right? That's what you want as a seller. The comic delivered confirmation that has been delivered. OK, you don't want to get packages lost in the mail. So tracking is a good idea to put on there. And from now on, I'm going to put tracking on everything basically. OK, now it got delivered. Two weeks later, I get a return request from this person. Now, keep in mind that I had sent out the package. It was sitting at the post office for them for 10 days. It took another couple of days, right? I sent them a message 10 days later. It took another two, three, four days to go pick up the comic, right? And this is an expensive comic as far as I'm concerned. $65 Canadian. There's a fair price to pay for a comic book, right? So they let it sit at the post office for two weeks. And then two weeks later, after they have picked it up, they file a return, oops, return request, right? With eBay. And I get this thing and I'm like, oh, man, the return request. And I've never had a return request. I had one, actually, no, not true. I had one return, one person contact me. They didn't file a return request. One person contact me, say the comic was damaged. And they didn't take it out of the bag. I asked them to take it out of the bag, take a picture. But they didn't do that. And I wasn't into dealing with it. So I refunded them two thirds of the cost of the comic book, right? So they were okay. It was a $30 including shipping. So it was a $20 comic book, $10 shipping. So I refunded them the $20 of the comic books, but not the shipping cost, right? So they were happy with that. It was dealt with. I wasn't happy with, you know, make the best of the situation. And I had one other person say the comic hadn't arrived. I never had a return request, not even from stuff that I've sold that wasn't comic books in the 18 years of being on eBay, right? So I looked at this thing and I'm like, oh, man, I had a feeling, bad feeling that this was going to happen because the person had never replied to me directly, right? I sent them emails, messages, but they had never replied to me, right? So I got this return request and I started looking at what I need to do, right? So first thing I did was as soon as I got the return request, I sent them the following message. Hi, I just got received a return request for this book. Is there anything wrong with the book? Can we resolve this without a return? Like, I don't even know what's wrong because he didn't contact me directly, right? And then I went out to eBay and clicked on some clicks and I saw there's a place where they filed a claim, right? And I saw their message in the claim, right? And their message was this, the reason for return was it doesn't match the description or photos, right? And the comment they had put on there was, book has a ding on the top right corner. It goes through most of the book. I don't know if it got damaged in the mail, but it's not a 9.8 grade as advertised. The rest of the book looks perfect. And when we did the live stream of this comic book, from all the comic books I've listed, and I don't know how many comic books we've listed, I've got the data tabulated that towards the end I didn't keep track of the last batch of, last batch or last two batches of comic books we're selling. I just, I got behind, right? But we have enough data to process with the spreadsheet that we have. And if we don't, I'll dig up the stuff and I'll fill up the data. But basically from all the comic books that we've listed, I don't think I've listed more than four books as 9.8. And when we did the live stream of this comic, this comic was beautiful, right? Like I don't usually list books at 9.8, right? I don't, like I never list anything as a 10, right? I list things 9.4, 9.6, 9.6, 9.8. I listed these things solid 9.8 because it was a beautiful book, okay? I know because I bought it myself, right? So this person is saying that the book got damaged and he had some pictures up. And the pictures were the towel, really, if you're a comic book collector, because there's no way this comic book would have been bent over like this. If, I mean, the only way it could have happened, and I packaged this thing up beautifully, like the only way lots of gap with bubble, this comic would not have been bent over like this. The only way it would have bent over is someone took a metal rod and went through the box, through the bubble wrap and put their finger and went like this, right? So he included like five pictures showing that it was bent over and whatnot. I was like, man. And for me, I didn't feel comfortable just refunding them and letting them keep the comic, right? So I was willing to eat more of the cost of this. So what I ended up doing after looking at this, I posted the following comment. Oh, I just saw the, this is my comment. Oh, I just saw the pictures you provided. That's unfortunate. Was the box damaged in the shipping? Would you accept the partial refund? So I posted the same thing as the message, but I had now seen the pictures, right? I didn't hear back from them. Okay. So I sent them the following message. I went on eBay and accepted a return. I have no choice, right? And I said, hi again. It looks like you've marked that I've, oh no, this isn't here. This is the one. Oh, here we go. I jumped ahead a couple of messages. So after that, basically, I had to accept the return, right? So I went into the return thing and this is the message that I got from eBay. You accepted the return for Venom number three. And this is an eBay message. First print 2018, Tony Gates, first appearance of Null, on red 9.8, near mint mint, right? Your next step is to send the return shipping label to M by January 20th, 2020. If you've already purchased the label, upload the label for the buyer or add tracking details so we can follow the package in case it gets lost, right? So tracking info is really important for this. If the buyer doesn't receive a label by January 20th, 2020, they can ask us to step in and help, right? And I don't want to get eBay involved. So I sent this person the following message. Hi again. So I haven't heard from you regarding if you would accept a partial refund. Let me know what you would be happy with. If you don't want a partial refund and still want to return the comic, please send the comic back to the following address. Please include track tracking. It shouldn't cost more than $20 and it wouldn't, right? That's what it cost me. Once I get the book, I will give you a full refund as well as reimburse the shipping costs, right? And my apologies about the hassle. I've been on eBay since 2002 and this is my first ever return request. So I'm not sure how it all works, right? And I sent them my address and I said, please let me know if you have any questions, thanks. So I'm being very polite. As far as I'm concerned at this point, I know this is a scam, right? So because I haven't heard from the guy at all yet, right? So I'm still being very polite because I have to. I have to go through eBay. I don't want any bad marks on my thing, right? So time passes. I don't hear from this guy. There's no tracking number being posted. There's nothing. There's silence, right? And then I get on February 8th. I believe this is on February 8th. On February 8th, I get a notification from eBay. We've asked the buyer to send the item, right? And they say, this is eBay's email now, indicated that they posted the return. The item should now be delivered. Once you receive the please, issue the buyer refund by February 12th. Actually, let me check this out. When the refund is complete, let me read the following, continue this up. When the refund is complete, you'll automatically receive a credit for the final value fee and other applicable fees. If the item hasn't arrived yet, the buyer may not be returning it. If you like, you can contact the buyer. If you can't reach a resolution, you can ask us to step in, right? So, I believe... Let me do this. I believe this is when I checked the eBay thing. I believe this is the email eBay sent me, because what had happened is the person had gone on the eBay listing and marked the package as delivered to me that I hadn't received yet, right? So the person had marked the package delivered to me, which is I found extremely weird because the package was not delivered to me, right? So I was very surprised that the person sending the package can confirm that the package has arrived to me, which I found extremely wacky, right? So I tried to contact this person, right? Where it says you can contact the buyer, right? It's hyperlink, so I clicked on it, took me to the page where I can send the buyer a message. So I tried sending the buyer a message, but the message wouldn't go through. It was giving me an error. I tried this in two days. I tried the first day I got this message and I tried again the next day, and it didn't work. So I sent an email to the person directly again. And this is my email. Hi again. It looks like you've marked that I've received this item, but I haven't yet. Can you please give me the tracking number? I wasn't even aware that you had shipped it. You never even contacted me when I sent you the refund return shipping info. Can you please let me know when you send the package? Where you sent it to and what the tracking number is? Would appreciate it. Thanks, right? Heard nothing, right? And eBay had given me like five days or something to refund this person. Otherwise we're going to refund them and then deduct me and stuff like this. It's just wacko, right? So I didn't hear from this guy for another two, three days. So I went to the page where the conflict is open and I asked eBay to step in, okay? So the first time this didn't work, right? I got an email message from eBay saying, oh, you can ask us to step in on the day that the refund is supposed to be given and I'm like, man, I don't want to wait that long. So the next day I did this again and this is the message I got, right? You asked eBay, and this is eBay telling me this, you asked eBay to step in and help on February 11th and the return was supposed to be, I was supposed to give this person the return of February 12th, right? So the next day I was supposed to return $75 to this person, which I'm feeling very uncomfortable about doing, right? So eBay sent me the following message. You asked eBay to step in and help on February 11th, 2020. Customer support will review the information you provided and provide details on their decision within 48 hours. Please view the case detail for additional information, right? And I got a little message from them saying, you opened the case with us for venom number three, first print, blah, blah, blah. We'll take it from here and review the case, including any messages you and the buyer sent through eBay. We'll get back to you within 48 hours. You can view the details in the case of the resolution, blah, blah, blah, right? And I sent eBay a message regarding this, okay? Because when you're asking eBay to step in, you have to explain what the situation is, right? So this is what I wrote. Let me take a little sip of tea. By the way, this wasn't the end of it. I ended up having to call them. But let me tell you what I wrote, right? So on the eBay page where I'm asking eBay to step in, this was my message. I have not yet received this comic. I'm not sure why the buyer has stated otherwise. I asked them to send me the tracking information when they shipped the book, but they never did. I've sent them an email asking for this information, but I haven't heard from them yet. This buyer let the comic sit at the post office and did not even pick it up until I sent them a message telling them that the package was waiting there for them. I had added tracking as well as signature confirmation. Two weeks later, they requested a refund, which is absurdly long period to sit on a book and then ask for a refund. I've been on eBay since 2020 and I've never dealt with anyone like this. Is this regular behavior for this user? Completely inconsiderate, zero direct communication, doesn't reply to messages, and there I say feels like a scammer. Please let me know what I need to do here. I have a perfect 100% feedback, rating for 18 years, but I can't refund this buyer if I haven't received a comic or heard from them. Thank you, right? So I'm still being polite, but I'm being more direct with eBay. And I said there, I say a scammer because you can't really call anyone a scammer unless you have proof, right? After this, on December 12th, I still hadn't heard from eBay, right? So I grabbed my phone and I called them, right? And if you've ever had to call eBay or any of these organizations that are operating on the mega corporations, trying to get a hold of a person is going to be difficult, right? But I sat behind the computer and doing my thing and I put speaker on the phone and I waited, I called, I waited. And it actually didn't take long. It took like 15 minutes, okay? 15, 20 minutes maybe, 15, 20 minutes maybe, right? And a person came on saying, this is who they are and that's that, that's that. And I said, oh, okay, great. Thank you very much. You know, I've been waiting for a while. I'm glad someone came online, came to answer the phone, right? So I explained to them, you know, they asked me to confirm who I am and this and that and that. So we went through the confirmation thing and they asked me what was going on. So I explained to them what was going on. They read the information and they said, okay, they really can't deal with this so they have to pass me on to the next level. So I'm like, oh man, we've got to go to the next level. So they sent me to eBay's conflict resolution, right? So I talked to this person and I explained to them what's going on. I do let them that I sent multiple messages to this person. They've never contacted me. They didn't send me tracking information or what not. And the person looking at this over the phone said, I have great news for you, Chico. We've reviewed the situation and we found in your favor the money that we locked up that's what they're saying, the money that we locked up on your PayPal account is now free to use and you don't have to refund the person. And I was like, I was like, pretty happy and the person could tell, I go right on, excellent. And I asked them, I go, can I, like, how is this possible that someone like this can operate because obviously they've done this before, right? They, I went to their feedback rating actually and this person, and here's the kicker, this person has 100% positive feedback rating, right? Which blows me away that this person can have 100% positive feedback rating, right? Really, because I'm pretty sure they've been doing this to other people. There I say, they are a scammer. But when I looked at their feedback rating, a lot of these feedbacks aren't from the, there's batches of the same buyer, right? Or same seller, right? But one pattern I noticed was there's a lot of different buyers that they're buying from, right? You rarely see the same person being repeated unless they're leaving feedback and batches. And what happens is, when there's sellers, you know, big sellers that go through a lot of volume, as soon as someone pays them, they leave them the positive feedback. I know the seller here that I buy comic books from. He owns a comic book store. He got scammed by a seller because, as soon as the person paid, he was leaving feedback and when he sent the books, the person said there was problems with it and he didn't get paid for those books, right? And when I was talking with them, I told them, for my listings, basically, this is the sentence that I put on here that just to let you guys know who I am, who I am, basically, this is what I say for who I am. Based in Canada, I'm a private collector with a 5 star 100% feedback rating and I've been an eBay member since 2020. I take pride in my positive feedback writing and will do my best to make sure you're satisfied with your purchase. Feedback will be left once I know that you have received the books and are happy with your purchase, okay? Everything that I list is my own private collection, okay? And later down I say, I aim to please, but I do not feel like dealing with scammers because this is a private collection. I'm not a huge seller, right? I take pride in my comic books, right? So, I asked the person, the eBay representative if I could go and leave, I wanted to make sure that the person can't leave a negative feedback for me and she said no, he can't leave a negative feedback for you and if he does, it'll automatically be removed, right? And then I asked him, can I leave a negative feedback for them because everything that they just put me through, she goes yes, you can. And later on, after I hung up with the eBay representative, I went to try to leave a negative feedback and the timeline had expired. It had taken too long and I couldn't leave a negative feedback rating. That was the message I was getting from eBay, right? So, there was an error when it came to me leaving a negative feedback for this person. So, maybe this person is timing it in a way where he knows how long it takes. I think it's three months, I don't know what it is, 60 days maybe, where once he goes through this whole thing, he knows that the sellers can't leave negative feedback if they're the ones that don't leave positive feedback unless the buyer has left positive feedback. They know that the buyer is satisfied, right? And this was the message that I got from eBay, okay? The case is now closed, right? We have reviewed this case and closed it without funding the buyer. The case will not affect your seller performance. Any feedback left for this transaction will be removed. The buyer did not return the item to you within the required time frame, right? And that's the message I got sent to me through email. And this was the message that was posted in the case. eBay customer service has made a final decision. The buyer did not return the item to you within the required time frame. This case will not affect your seller performance. Any feedback left for this transaction will be removed. Final decision, the case was found in your favor, right? And then for transaction information any remaining funds from this PayPal transactions are available. So they unlocked the funds that they had locked up, which I didn't even know about, right? And what they told me was this is basically eBay's seller protection program, which I didn't even know I was in. I'm assuming they automatically put you in eBay's selling program. I don't know if I've approved it or I required it or I wanted it or something automatically done for all members, certain members, legacy members. I don't know what it is, right? But it's basically called eBay's seller protection program. That's what the eBay representative referred to. Which was fantastic. I was very happy and eBay sent me a little message afterwards asking me you were just in touch with our customer service team and we'd like to know how we did to get started how satisfied were you with your customer services. And I just I never do this. But I went through this feedback thing and I said positive thank you very much. You guys were great and I went all the way to the end and sent it to them. So they get the positive feedback so they do appreciate that they know that I appreciated their service and I'm glad that the automation didn't force me to refund this customer. So that's how I dealt with this thing and I wanted to share this because I've heard some horror stories through eBay both from sellers and buyers. So I don't consider this I mean I'm representing a seller right now. So for sellers hopefully you find this useful. For buyers I've never scammed anyone on eBay. I'm here because I find the service extremely useful this connection extremely useful both to sell stuff and to buy stuff. So I'm here for the long game and there are scammers around both as sellers and buyers right. I bought comic books from people where they described as something in there's page torn out false loose and stuff like this and they're power sellers right. So I caught them say hey listen this wasn't even described you guys what's going on and they either refund me there's only been like four or five times right. They either refund me the full amount or half the amount and I've even been satisfied with half the amount right because I don't want to go through the whole bureaucracy of it and it's unfortunate that they pull this scam but I would never buy from them again right and hopefully they lose transaction the cost to do business becomes too much so they can't scam people anymore and hopefully buyers were scamming people there's a certain pattern to this hopefully they get knocked out okay they get removed from scamming people and hopefully eBay didn't refund this person right. It would suck if they refunded them. I hope they stay true to their word and they didn't refund this person right because that's the only way that scammers will go away right if the cost of doing if the cost of their scam is just too much for them right heavy topic I guess maybe but it was found in our favor so that's fantastic and now that that's resolved I'll probably start listing more things on eBay more I sort of put things on pause until this was resolved because I wasn't I just didn't feel good having this hanging over my head and then still doing business on eBay right it just didn't feel right. I had to go through the whole thing again. I know I promised some people I was going to listen to on eBay and I promised them like a month ago but this thing kicked into gear and I had to wait until the thing was resolved okay I hope you found it useful and helpful and if you do unfortunately ever have to deal with this be kind go through a bureaucracy cross your T's, dot your eyes make sure you communicate right offer alternatives and if it doesn't work don't automatically if you think you're being scammed don't automatically refund them contact eBay make it known it takes time, it takes effort, it takes energy like it sucks but take the effort to let them know that this user is pulling a scam then you're not happy with it and slowly hopefully that will snowball into there being less scammers doing business on eBay because it's just cost of doing business is too much cost of doing scams is too much that's it for now gang and I'll see you guys in the next video bye for now