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Published on Feb 9, 2011
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Incremental changes are best done in the context of a vision for the future of a library, with strategies for its transformation providing a framework to guide improvements. Getting to that vision requires thinking about the likelihood of alternative future scenarios, exploring how staff roles, services and user demands may change, and looking at innovations in other fields for new perspectives. Strategies that emerge can guide how areas may need to shrink, expand or be repurposed over time, and how small projects can be leveraged using an iterative process of testing and user feedback to inform the next phase in getting to the vision.