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Velocity 2013: Kate Matsudaira, "If You Don't Understand People, You Don't Understand Ops"

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Published on Jun 20, 2013

http://velocityconf.com
Smart people enjoy being smart. But in order to grow you have to push yourself out of this comfort zone and be (momentarily) not smart. You have to take risks.

And being great at operations means much more than being technically competent.

To be truly successful you have to understand people. Every one of your teammates and everyone one of your customers is a person. And to get what you want, you have to build trust and meaning with those people.

This talk will discuss the importance of trust, authenticity, and meaning in engineering and operations role, and provide suggestions to empower you to thrive and achieve truly great things.

http://velocityconf.com/velocity2013/...

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