 Bond refund requests are made to the Residential Tenancies Authority using the Form 4 refund of rental bond. You can submit a completed Form 4 after the date of the notice to end the tenancy has expired or after the tenant has vacated the property. Do not submit the Form 4 prior to these dates as outlined in Item 2. The quickest and easiest way to get a refund is by having everyone listed on the bond including the tenants and the property manager or owner sign and upload the form online or post to the RTA. Make sure the details on the form are written clearly. Remember to use black or dark blue ink only and check the image quality of the form before you submit online. If there are no bond claims at the end of the tenancy then the tenant is entitled to receive the full refund. If money is owed for example towards rent, cleaning or fixing damages then the property manager or owner may make a claim. Patents and property managers or owners should check their own rent payment records and their paperwork on the condition of the property including entry and exit condition reports. Remember taking photos is a good idea to support your evidence of the property condition. If there is a claim on the rental bond by the property manager or owner details of the claim and the itemised amounts needs to be inserted in Item 4. Property managers and owners do not claim a full or partial rental bond if you are not entitled to claim that amount. It is an offence under Queensland Tenancy Laws to knowingly give false or misleading information to the RTA. Remember never sign a blank or incomplete form. It is important you provide the RTA with all contact details including forwarding addresses, phone numbers and email addresses. Before submitting this form to the RTA ensure you have completed all the fields. If you do not know the rental bond number or your RTA client ID then contact the RTA. Any incorrect information could cause delays in refunding the bond. The RTA will only refund bonds into Australian bank accounts and you need to provide the full BSB and account number. It is your responsibility to check your bank account details are correct. Tenants or property managers or owners can submit a non-agreed form however this may lead to a dispute process. Funding can be stressful but good communication between the tenant and the property manager or owner can resolve a lot of issues in the first instance. Further information about the rental bond refunds can be found on the second page of the form 4. If you have problems completing the form or any other inquiries please visit the RTA's website or contact us on 1300 366 311.