 Why is there a need to strengthen the Welsh language provision in health and care? The answer is simple. Is to do with the respect and dignity of the person who needs the care. And if that person isn't comfortable with the language that's used, then the quality of the care could be compromised. And this follow-on strategy to more than just words makes it clear that everybody who works in health and care should not only ask the question, what's the matter with you, but what matters to you? What do you think is the best way of getting the message across to staff at all levels so that this follow-on strategy, its aims are fulfilled? It's really important that we do find a way of conveying this message to all levels of our different organisations in Wales. The starting point is that there must be leadership from the very top of the organisations. It's very important that this is something that becomes ingrained in the way an organisation is behaving. So I do have expectations for the way a chief executive of a health board will behave and certainly how a director of social services will set out their expectations. If we're going to target at all levels, I think it's really about recognising how the use of language is something that fits with dignity, care and respect for patients and the way in which this is part of their care expectations. And actually, if people want to use their language of choice, that is about delivering care, as well as hopefully discharging really excellent treatment in the NHS. The strategy is very much a whole system strategy, building on the original strategy, but making sure that no opportunities are lost in building a service and a workforce that really focuses on what matters to you, matters to us. And the focus being on the active offer is the responsibility of the service to ensure that the service that's delivered is in the language that matters to the individual. Do you think there's a need to look again at the planning of the workforce, the way it's done and also the setting up of organisations to make sure that the importance of Welsh language provision is not overlooked? It's important that although we want to have individuals who can discharge care quite rightly across a range of services for the NHS and for the social services sector, that staff do have an appreciation and understanding of actually what it means to work in Wales, where there is a reliance on the Welsh language. And I think we can do that in a number of ways. From my perspective, it's to make sure that people are really aware of the active offer that is to be made. That is about training and communication to staff, but it's also about recognising that organisations need to have bilingual strategies. And actually, for me, it's just a formal part of the induction process for any new individual joining an organisation. How much of a challenge is it to fulfil the aims of this strategy? It is a challenge to ingrain these issues, not least across a large organisation, for example, like the NHS. But actually it is possible, and I think the way it's possible is by making sure that it's individual staff who understand and appreciate what this will mean to the individual patient in front of them. Watch language services is so important for those patients who speak Welsh as first language. And it's vital that we make the active offer, the start of the patient's journey within the NHS. My grandfather moved from north Wales to live with us in south Wales, and he'd lived all his life in a Welsh-speaking area. And he was taken ill, and the doctor told him he had shingles. Because he didn't understand the word shingles, he was quite worried. He didn't understand what was wrong with him. My father had to go and look it up in a dictionary to find the Welsh word, and when he told him that he had erir, my grandfather was somehow much more peaceful because he understood what was wrong with him. My role as Welsh language officer is to ensure that I raise Welsh language awareness among staff. It's important that I'm there to support all staff who have shown any interest in the Welsh language. There's a Welsh language officer in every health board, and it's the Welsh language officer who should be the first point of contact for any queries regarding the follow-on strategic framework. It's important that patients know which members of staff speak Welsh. This can be seen by staff wearing the working Welsh laniads and badges. It's also important that Welsh music is played on the radio, on the wards. Welsh language material is available, and Espedwarach is available on the television. Taking these small steps will make such a difference to patient experience within the health service. Yn peth oedd yn codi calondi, yn wrth gwrs oedd y ffaith bod na rhai o'r nurses yn gwybod i bod nhw'n hymry. Bydd nes i'n gorau i roi rhyw ai'r neudau yn heig codi'r nurses ac oedd hyn yn balkor profiad. Ond y bwga'n oedd bod pob un oedd yn dod o'r rhan meddygon, ac ati ddod na ddim sôn i bod nhw yn ymddeithori yn y Gymraeg pe bain a un yn siarad Gymraeg, ddod na ddim marwyd, na ddim byd a rigote i ddweud hynny, a roi ddim yn bach mwy o gysylltu'r claf. Wrth y ffordd o'r ddechrau, ac rwyf yn wedi cael ei bod yn ymddug yn dweud yn ymddug ac mae gennym ffyrdd i'r cras. Mae ychydig fel ein ffodol yn gallu iawn. Rydyn felly mae fydd yn mynd i ddweud yn bach yw'r hoffi. Felly gynnig i ddweud yn bach y ddweud er mwyn hwyl ym ymwneud, ac yn byw, mae eu hoffi ddim siŵr i ddweud. Felly, mae middwl i ddweudРau na ddim byd i ddweud yr hynny. Mae gyfantau a Llywodraeth a Lleidau It has a role to play in ensuring that the active offer becomes part of everyday life within the health service. Care and language really go together, don't they? They go hand-in-hand. Care and language absolutely go together in terms of what it means for an individual patient and we care for many contacts across the whole of the NHS as socialism で new Yinur福 kulla dim in Wales. Really important that people understand that this is an individual need to give people support. Certainly at times of destroy treatments ac yn gofyn â gweithio'r rhannu gallwch, a, ond, y bydd yn gofal y Sant yn fawr a fân o'r tryf yma yn brosesai a gweithio'r rhannu pa mynd i'n byw i'r cyfle. As we've just seen, care and language, they go together. It's impossible to separate them. The focus of this follow on framework, two more than just words, is to provide care that meets the needs of the individual rather than just to follow procedures. You can't expect everything to change overnight. ond mae'r fawr yn fawr yn gweithio i gael gwirionedd y gwybwysig ar gyfer ti'r gweithio? Mae'n gwneud os yw'r ffordd yn gweithio, ac mae rwy'n gwneud o'r fawr yn ymbyg yw rhaid i rhaid i'w gweithio'r gweithio, ond mae'n gweithio'r gweithio, ond mae'n golygu i gael gweithio, mae'n gweithio i gael gweithio i gweithio i gael gweithio i gael gweithio.