 Hello. Give me just a moment here and we will get started. Thanks everyone for joining today. I'm Nikki Johnson, the Managing Director for the CPA, and I'm very excited to tell you about all of the great things happening within the organization. We will go through a review of the new membership model and cover questions at the end. You can use your webinar toolbox on the right hand or control panel on the right hand side of your screen to submit any questions and we'll get to as many of those as we can after the session. So I want to introduce CPA 2.5 and I'm not sure if anybody picked up on our little snappy spin, but the 2.5 kind of goes in line with our 25th anniversary that we are celebrating in 2017. So why are we doing this? The CPA is in the state of expansion, both in membership and industry authority as well as contribution. And to keep that going, we need to, like all organizations, challenge ourselves and innovate in order to remain relevant in our changing industry. The new CPA membership model does this and it does it just in time for our 25th anniversary, as I mentioned, happening next year. And as you might imagine, much has changed in this industry in 25 years. And what you will learn about today will certainly help shape and fund the next 25 years for CPA. So let's get into it. When we started the process, the board and staff of CPA, I challenged the board and everyone to establish a why statement about CPA. Exactly why is it that we do what we do? Why are we in existence? And here is the result. We believe in building a better supply chain through education, networking and industry exposure. We give, oh, pardon me, let me back up here. We allow our members to innovate and grow their businesses. We are CPA, the Association for Contract Packagers and Manufacturers. So this really is the root of where this model came from, that statement. I am not going to go through all of the benefits of membership. Those are available online, but I am going to go through some of the key benefits for all members and then drill into some other things that are pertinent to our very important associate members. So as you guys know, the CPA offers two types of membership, the regular membership, which is our core member, the contract package or contract manufacturer. And those folks make up the majority of our association. The rest of the organization, which is about 20 to 25%, are suppliers to the industry and we refer to those as associate members. So here are some key benefits that all members are going to enjoy in this new model. Each member on the website is going to get a new version of their web page on CPA's website. It will be a content management page and there we will be able to add searchable content, including video, that will not only help increase member exposure on the CPA website, but the website or the web in general. The next big thing that I think is really important to talk about is the fact that we've furthered our partnership with PMMI Media Group. We're a publisher of Contract Packaging Magazine and Packaging World and we are offering members advertising as part of their membership. So those things kind of switch up depending on what type of member you are, but all members will get a digital ad spot in CP Focus. And I'm going to exit my presentation really quick and show you online what that looks like and I think it will be very familiar to everyone. They're sent out via email like e-newsletters and they look like this. So what happens here, guys, is part of this, like I said, you get a spot as part of your membership. The kind of icing on the cake is whatever you submit, whether it's a video, a white paper, the choice is yours. Whenever anyone clicks on your ad spot, you will get the contact information for that individual. So the platform is called LeadWorks and it's something that Packaging World does a great job of. So they call it Lead Generation and as a member of CPA, you will get that as part of your membership. And I also want to take this opportunity to kind of talk about the audience of Contract Packaging Magazine and their digital collateral like the Contract Packaging Focus. I think there's been some misunderstanding within the membership and within the market as to who the audience is. And I've heard members say, well, why would I be interested in advertising here? It only goes to my peers. It goes to other Contract Packagers. Well, it does go to Contract Packagers just like yourself, but it also goes to thousands of others who have indicated through Packaging World Magazine that they have interest in Contract Packaging Services, that they are buying or will be buying those services. And that list is about 25,000 individuals long. So the Contract Packagers, of course, are seeing this, but a lot of potential customers and your customers are seeing this. And you will know who has interest because you'll have the LeadWorks platform working behind the scenes. So again, if there are any questions about this, please feel free to submit your questions. Let's go back to the presentation here. The next item I want to talk about is a member profile. And this is an opportunity for each member to submit a story, almost a case study, something that is focused on your core competencies to the CPA for us to push out both through membership as well as the industry. So what will happen here is upon renewal, you will get a template to use for submitting your profile. And that hopefully will make it easy. You don't need to recreate the wheel. We'll give you a template to work from. And then as we collect those, they will go out in a number of ways, probably in our e-newsletter connection, social media, and just to our database. And our database includes folks that have visited us at PackExpo, those people that have indicated that they have interest in Contract Packaging Services. And that list is about 2,000 individuals. And the link in group page for CPA is almost 4,000 members. So as you can see, it gives some really great exposure to members and something that hasn't been available in this sort of structured program in the past. The next thing I want to talk about is something that is brand new to CPA and something we are really, really excited about. And that is a partnership that we've made with the packaging school. So you can look them up online. They are an entity that's built an online packaging curriculum with the help of Clemson University. We will have their courses available on our website. They are available at a discount for CPA members, and this means member companies. So anyone in your organization, as many as you want, can participate in this discount. I encourage you to take a look at the courses. It's a very robust program, and we are really excited to be partnered with these guys. So the courses should be on our website within, I'd say, the next 30 days. And the members will be given a coupon code to use. Again, any questions there, please let me know. The next thing that I wanted to talk about is we are offering legal consultation with our attorney, Eric Greenberg. As many of you folks know him, he's been part of CPA for a very, very long time. But as part of your membership, you do get a consultation with Eric. You can use him as a founding board for a new idea if you've got a question about a contract and that sort of thing. So when you renew, you will be given instructions on how to utilize all of these benefits. And again, I'm focusing solely on just the key areas. The long list is on the website, so please be sure to take a look at that. Let's move on. So as I mentioned, we've got our regular contract packaging members, and then we've got our associate members. And some of the things that the associate members have been asking for are more opportunities to engage with contract passengers. So this is what we've done. We've given them two options. Suppliers can choose to be a regular associate member, or they can choose to be a gold supplier associate member. And some of the things that those folks get are listed here. One is first right of refusal on many of our sponsorship opportunities. We're really lucky that we've got some awesome, awesome supplier members within our organization, and they do a great job of supporting the CPA in the way of sponsorships, almost to the point where we've got a cat fight over who's going to get to them first. So the gold members will have that first right of refusal. Also in the supplier directory, in the new enhanced directory that everybody will be participating in the enhanced version of this, the gold suppliers will be listed first, and they will be designated by a special new gold supplier logo. The other thing that we're adding that really will benefit everyone who attends the annual meeting is an event app. So you'll be able to manage your time at the annual meeting from your phone. And one of the benefits for gold suppliers is that they get a profile within the app automatically as part of their membership. Also, they will be given an opportunity to do a webinar that's hosted, promoted, and recorded and archived on the website with CPA. So we will do one of those a year on an educational topic. And let's see here. In addition to the focus, the ad piece that I showed you all earlier, the gold supplier will also get a full-page ad and their choice of issue in contract packaging magazine, or if they don't want to do that, they can do another digital ad. They can choose one or the other. And one of the last things that's a key thing that I want to mention is that we're adding banner ad capability within our website and on a new member's online forum. So the gold members or gold supplier members will get that as part of their membership as well. So just real quickly too, the members-only forum is another value piece that we're adding that we'll launch at the start of the year. And that is going to be available to all members. And it will be an opportunity to network within our community without physically being somewhere with somebody. Networking has been a huge, huge area of value for the CPA, so we're looking for ways to enhance that, give folks more opportunity to network, and virtually is one way to do that. So some changes here. So to accommodate the improved value proposition of the CPA into efficiently and effectively execute and manage the long list of benefits, the dues structure is changing. Currently we collect dues on your anniversary with the CPA. We're changing that, and all dues will be collected at the first of the year, every year. And that also means that our fiscal year is also changing to the calendar year, just really trying to streamline things and use our resources in the most efficient way possible so staff can stay focused on adding value and not so much just the day-to-day paperwork and things that need to happen on an ongoing basis. So what does this mean for you? So on November 1st or right around there, you're going to receive a pro-rated invoice for 2017. For every month into 2017 that you've already paid for, in 2016 you'll have a credit towards your new dues. So on that renewal invoice that you get November 1st, you will make your designation. So what I mean by that is regular members, we're moving to kind of a sliding scale in dues. So right now everybody pays the same amount. And what we're doing here is something that's very, very common in associations and in our industry. We are basing it on annual revenue. So if you're an organization that does $10 million or less than $10 million in revenue, your annual dues will be $1,995. If you're between $10 million and $50 million, your dues are $2,995 and over that $3,995. Associate members, this is where I said you've got a choice. So regular associate members, their annual dues are $3,995 and gold supplier $9,995. The number on the gold supplier may seem high, but I will tell you coming from the supplier industry, much of my career has been spent in that role. It's a great deal. There are so many value pieces that far outweigh that dollar amount. And that's the way we've tried to structure all of this in that everything that you're going to get from CPA, from a business development standpoint, if you were to go out and do it on your own, the price would probably be much higher. So back to regular members really quick, because I know that we're going to get some questions here. When you make your designation, it will be confidential. Only accounting staff on the inside will have this information. No other member companies will have this information. And there's no audit process either. You're on your honor as far as what designation you make. And the idea here is that if you're a larger organization, you may be able to support the CPA and the industry at a higher level. But that designation is totally up to you to make. I think that was it on that. I also wanted to explain kind of what went into this decision and how much work and contemplation was made leading up to this. And it was probably better than a year of research and planning a whole lot of board meetings and just a lot of modeling and things going on. We did look at a couple of different other models that were not revenue-based. And we did some kind of focus group testing within the membership and found out really quickly what was going to resonate with members and what wasn't. And this was the model that seemed to be the right choice and certainly put us in a position to move the association forward and prepare us for the future. The other big, really big thing was our partnerships within the industry. I mentioned PMMI Media Group, the packaging world and contract packaging magazine folks really worked closely with them on providing the right pieces for the membership based on what the members were telling me, the things that they wanted and hoped to get out of CPA. Really working closely with Joe Angel and his group on building this out. The partnership with the packaging school is another one. A lot went into that and we certainly thank those folks for helping us move forward. Let's see here. Another thing too, I wanted to do a really good gut check on dues. How do we compare to other associations and so on? So what you're looking at here are just a few other associations that are within packaging. Some are closer related to us than others, but the first one is the Pressure Sensitive Tape Council. The next one is Flexible Packaging Association. And the next two y'all should be very familiar with F4SS and IWLA. So what you're seeing here is the dark green bar is their high end, the high end of their dues and I'm sorry the low end and the light green is their high end. So as you can see, we're doing okay. I think we're well in line with what the industry is doing and on the associate member side, on the supplier side, same thing. So I couldn't find the data on IWLA, that's why that's blank, but again, I think we're well within the range of other associations and I do think in many cases our value proposition is much stronger. In the new model with all of the things that we're adding, I think we're blowing some of these other folks away. Let's see here. I think that was really all I had. I want to check and see if there are any questions coming in. I don't have anything yet. I'm going to give it a few more minutes and see if anybody does have anything that they want to ask. I know that Vicki Smitley, the CPA board president, is also on the line. Vicki, I don't know if there's anything that you want to mention or share here as we close up, but I'll open it up to you in case. Hi, Nikki. Thanks for this. I think the big thing I just want to mention is the opportunity for every company to share this out with their entire staff. We are still a single company, single rate membership model, so that means you pay one rate and all of your employees can participate. Say there's a Lunch and Learn webinar. You can gather all your employees in the conference room and everybody can participate. So it's not a pay-by-person, and I think in comparison to some of the educational pieces that we've looked at, the annual fee can sometimes be justified in just one Lunch and Learn, if you will, depending on how many people you have that take advantage. So with that, I'll turn it over to anyone that might have a question. Please type it in, send it through, and Nikki will address that as we see them come through. Thanks again, Nikki. Okay, thanks, Vic. And to Vicki's point, a lot of the pieces, the benefit pieces, I think will resonate with some of the folks that are on the line. In some cases, it might be more important for one of your marketing folks to take a look at it and really evaluate, you know, this is something that we need to take advantage of, because, you know, we all wear different hats, and I think some of the things that we're offering will, you know, we want everybody to take full advantage of absolutely every benefit that membership offers, but sometimes it takes bringing somebody else within your organization into the fold to get those things done. And I think even in this evaluation period, it would be important for all of those critical people on your staff to know what it means to be a member of CPA, because, you know, there are several things that we do offer currently that members just simply don't take advantage of, one of which is a press release program. So while I've got everybody on the line, anytime your company issues a press release, if you send it to us, the CPA, specifically Jill Gabbard, and we can give you that information, you know, her contact information, it gets posted on the CPA website. And then in most cases, we put that news in our e-newsletter as well. So we've always offered that program, and very few members take advantage of it. And I truly believe it's because maybe the marketing person or whoever manages your press releases doesn't know to put CPA on their distribution list. So what will happen when, I mentioned this earlier, and the fact that we want everyone to take advantage of all of the new pieces, we are going to try to make this as easy for you to do that as possible by providing you with a checklist. When you renew, you're going to get instruction on how to reach Eric Greenberg, how to submit your profile, how to load your video to your new webpage on CPA's website. All of those things, we're working on infrastructure and process to get this just easy for you to take advantage of, and then immediately reaping the benefits of it. So back to the content management page real quick on the website. Today, that directory, as it stands today, gets approximately 4,000 unique views, our visitors, per month. It's huge, guys. So what we're hoping to do is to build it even bigger and more attractive to the search engines to build that up even more. But what will happen is with this new page and the way that it's managed on the back end, if you will, our hope is to be able to find out how many views were on each one of the pages. So right now, the way that the web page is built, we only know that there's 4,000. We don't know that packaging unlimited got 500 of those, or whatever. But the way we're going to structure this moving forward, the hope is we're really going to be able to glean some good data and provide that to you so you can see some of the exposure that you're getting from the CPA website. And there's a whole technical discussion on search engine optimization and how it all works. And I won't bore you with those details. Certainly, if you want to know, you can call me. But I will say the result is what's important. And CPA has such a historic position on the web. We are viewed as a very credible source in the eyes of the search engines. And that's why we want to leverage our position on the web to help individual member companies even build a bigger web presence for themselves. So again, it's kind of technical, but it is a big piece that seems somewhat unimportant, but I'm telling you it's very important. I think that is it. I don't have any questions, surprisingly. So I want to tell you also that you'll be receiving an email with a link to the recorded version of this if you want another somebody within your organization to listen to it, view it. It will be available on demand. And of course, I'm available to answer any individual questions that you might have. We'll be at Pack Expo next week after next. It's the Contract Tech Team Sourcing Center. It's in the North Hall, booth 5810. Lots of the board members will be there to answer any questions that you have about the new model. And also just a reminder that on that Tuesday of the show, it's 3 p.m. We are presenting on the innovation stage. And then immediately following that is our meet and greet happy hour in the booth. So if you're putting CPA on your list of things to do, that may be a good time to set aside for us because we'd love to see you. Again, thanks, everyone, and please contact me within a week. Yeah. This is Jill. We do have a couple of questions. So I'll read the questions. Oh, okay. Yeah, because I'm not seeing them. Okay. Yeah, I got them. So the first question is, are there changes for regular associate member benefits? Yes. So yes, there are several. And you can let me... I'm trying to see if maybe I can show you where to find them. And we can look at them really quick. So if you go to the contract packaging website, and you click on Join, and you go to CPA associate membership, here are your list of benefits. Some of the new ones are designated new. So you can take a look at those. There are probably several things on here that you didn't even know were available. The one thing that I will mention is we've got...we're building a structured program for collecting and distributing associate member white papers, educational type of information, we will have...you will be able to submit so many of those to us for distribution and posting on the website. I believe this memory serves me. Regular members get three of those. Gold suppliers get double that. Again, there's a long list here, and I don't know that we should go through all of them, but the information is there. And then at the bottom of this list, you will see that they're the add-on pieces for the gold members. So at the top of the list is everything the regular associate members get. And then at the bottom are the add-ons for gold suppliers. Jill, what's your next question? So another question was, will we get the presentation? You answered that question that it will be available on demand on the website next week. The third question is, will the lead generator tool be available for hits on the member company's website link? I'm thinking that question means, will it be available on the directory of the CPA website? I think that's what they're asking, and the answer is no on that. But I mentioned early on in this presentation about funding the future. And I will tell you that that software, that information on the web is something that we are looking to engage and provide with down the road. So it's a marketing automation type of platform that is basically kind of serves as color ID for your website. And it is something that is on our radar and something we are working on. And hopefully it's something we'll add to the mix very soon. So that's a really good question. Okay. And another question is, can you talk a little bit about the push to include contract manufacturers? Yes. Yes. So the membership, you know, the services that our members provide have really broadened over the last 25 years. A lot of folks that started out solely in secondary packaging, repack business are now mixing and blending, and they're performing manufacturing functions. And we need to be relevant to our association and our members, right? So we needed to find, in my opinion, we needed to add the term manufacturing kind of to our stick, because that's who we are, and that's where the business is going in many respects. You know, that very turnkey type of application, if you will, our opportunity, they're more prevalent now than ever before. And a lot of folks that found themselves just repacking are now doing way more than that in our full-blown manufacturers. So it's certainly an area of growth for our members and then for the CPA, because I think we will attract more members, you know, by including that term in who we are. So to that point, in your communication from us last week about the launch of the new program, there was mention there of an updated logo, and you'll find that the tagline includes the term manufacturers. And that's available for download for members. So you'll want to update all of the places that you've got the CPA logo with the new CPA logo. And as I mentioned, the gold suppliers are going to have their own special designation as well with a special logo. And there was something else I was going to mention that's completely slipped away from me as it relates to manufacturers. But are there any other questions, Jill? I see something about associate membership expiring on October 31. Can we extend to November or December to have the time to present new membership models to internal folks? Everybody on this call needs to know that this is your association. We're going to work with you. Certainly, contact Jill or myself will figure it out. No worries. I think we can work through those kinds of details. So I can give a specific example to that question. So if someone's current dues took them through the end of October, on your invoice that you would receive from me, you would see two months worth of the dues at the current price that would be added to next year's dues. So you wouldn't actually have to pay for November and December until you would renew and pay the dues for next year. So it would be a little bit additional cost, but you would essentially have a few months that you could take and explore this and just pay for the next two months. Yes. And the other thing, technically, you've got until January 1 to decide what you want to do, and hopefully we've made that a no-brainer for you here once you dig into what you're getting. And then from there, we just need to get over the hump of this transition. And then from there, you'll know, okay, my dues are January 1. You'll know when they're due. Where right now, we've got 200 renewals going out randomly. And in many respects, the member doesn't even know what month they'll do. So this is going to make it a lot easier for everybody just to know, okay, January, I know that my CPA dues are up. And then also, that's when most all of this kicks in. Some things will be available before then. Like I said, that's the packaging school. It likely will be up before January 1. But January 1 is when you're going to take advantage of the new benefits. Anything else, Jill? Nope, that's all the questions. Okay, terrific. With that, I'd like to thank everybody for their time. And again, if any of us can answer any individual questions for you, please don't hesitate to reach out. Again, as I said, this association belongs to the membership. Everybody on this call. So we're here to make this transition an easy choice for you and just the process simple. So please let us know if we can help. Thanks, everybody. Have a great day.