 Hello, and welcome to Rehab at Home with Medell. In our first episode, you met John. John has been making great progress with his cochlear implant, and with his wife Donna, they have been practicing to improve conversations on the phone. I think one of the things that you have to do to improve your ability to use the phone is encourage the people you know to text you first, which is something that we regularly do. It's starting with the simple, now, something that's familiar. Honey, can you go through the shopping list with me, please? So I can test my CI in practice. Sure. Bananas. Bananas. Milk. Milk. Mineral water. Mineral water. Bread. Bread. Chicken. Chicken. Watermelon. Watermelon. Perfect. Okay. Now, if you could just say one randomly, and let's see if I can get it. Bread. Bread. You got it. Awesome. Thank you. See you soon. The thing that I've learnt the most is planning your phone call. And so people who know me will know to text me. Hey, can we call, or can I call you? And I'll text back and say, sure, I'll call you in a minute. I initiate the call and it's streaming your phone straight into your cochlear implant. I have a conversation. You've got to look for the highlights along the way. And we recently bought a new car and it has this hands-free system. And one day I'd left my hearing aid at home and I texted Donna to say, I think I've lost my hearing aid. The next thing you know, the phone rang. And I called you to say that I found it and we had a complete conversation. The only device I was wearing was my cochlear implant, just using the hands-free system in the car. That was great to learn how John built his skills with a simple listening activity on the phone. We saw that he streams direct to phone for work calls and I enjoyed hearing from both John and Donna about the thrill of having a normal conversation on the phone using the hands-free feature of their new car. Thanks for watching. And don't forget to subscribe to the Medell blog to get all of the latest Rehab at Home videos straight to your inbox.