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Published on Mar 19, 2013
Today, Mayor Mitch Landrieu and the City of New Orleans officially unveiled the One Stop Shop to improve and streamline the customer experience related to securing permits and licenses. The official launch comes three weeks after the physical co-location of four departments and the introduction of a new system to receive, review and process applications. The City also launched One Stop Online, which allows applicants to submit applications, download related documents, and query the status of their application electronically and improves access to accurate zoning and conditional use maps; online acceptance and tracking of occupational license applications, and Wi-Fi access in the One Stop Shop intake area to improve customer service.